We needed a lock set replaced for our business main entrance door. Andrew was very helpful and…read moreresponsive. They replaced the lock by 10am the next day, within 20 hours of my initial call, and at a very reasonable cost. I highly recommend them!

Bronson, thank you so much for responding so fast to our request for a new door lock and security…read moreplate on our condominium this morning We all have peace of mind now!! You are the best!!!. Thanks so much!

Quality job installing camera system, affordable pricing on system. Worked well within in our…read moretimeframe. Have had it for awhile now and personally takes calls to answer questions about the system.

From the owner: Project Management Consulting…read moreSecurity Camera install and design Security System install and design Fire Alarm inspection and service Cellular communicator install Pre wire of LV cabling Door Access install and service Cable TV wiring Home Integration

Thanks for the excellent service. I called on a Tuesday to…read moreinquire about security cameras and within 45 minutes I received an apply. Gene came to my house and I showed him just what I wanted. He explained to me just what had to be done and recommend the products to use. By Wednesday afternoon, my cameras were up and running. I can view my cameras on my iPhone and iPad.

I have been with Cornerstone Security for 21 years. Gene and his crew are the best! They respond…read moreimmediately and take care of the issues quickly and always with a smile.

Vivint Security: $20,000 Wasted - No Video to Give Police During Neighborhood Disturbance…read more(Milwaukee East Side) We live in a very nice neighborhood on Milwaukee's East Side, and after spending about $10,000 per house--totaling around $20,000 across our previous and current homes on Vivint equipment, upgrades, and installations--I'm thoroughly disappointed. Vivint promises reliable security, but their system has failed us repeatedly, especially in situations where footage was critical. Do not choose Vivint--it's been an expensive mistake with no real protection. The most recent example: On a rainy Friday night, disruptive out-of-town kids in a truck caused chaos--screaming, yelling, and it looked like they were trying to run someone over. It woke us and our neighbors. We and several neighbors called the police right away, but by the time officers were contacted, the group had already left, so no one came out. The police did ask if anyone had video footage to help identify or document what happened. We have expensive Vivint cameras (upgraded about a year ago for ~$2,000-$2,500 that time, with cameras around $500 each), which the technician assured us had built-in local recording to capture video even without internet. That promise didn't hold up. We had zero video to share with the police. No clips, no evidence--nothing to assist their follow-up. Support the next morning? Over 2 hours wasted: deleting/reinstalling the app twice, rebuilding the system twice, unplugging the "Space Monkey" (which they claimed I didn't have), and more frustration. These 1-3+ hour troubleshooting sessions happen every time something goes wrong. This is part of an ongoing, costly pattern: * At our previous house, installation damaged our beautiful front door, and cameras went offline constantly. * We upgraded equipment right before moving (part of that ~$10,000 per house total), not knowing we'd buy another home soon after. * In the current house, false alarms trigger randomly (even when disarming as we enter). Once while out of town, it went off; our pet sitter disarmed it--no Vivint response showed up--but they still tried charging us for a "dispatched" service we missed the text about during a concert. * Every suspicious or criminal incident nearby? No usable video because of recurring outages, internet dependencies, and unreliable features. Vivint pushes pricey upsells, overpromises offline/local recording (it still relies heavily on stable WiFi/internet despite what they claim), and delivers slow, aggravating support. The system looks good on paper, but in real life--especially with weather-related internet drops--it fails when you need it most, like when police ask for footage. One last thing they have nobody working in Wisconsin so it's very hard to get a technician unless they're installing new equipment to take your money! I'm reporting this to the Wisconsin Attorney General's office. With ~$20,000 invested and zero peace of mind, avoid Vivint. There are much more dependable security options out there. Learn from our experience. 1-star rating.

Poor service. Terrible customer service. Equipment was out of date. Not worth it. I was never able…read moreto upgrade my equipment because it was never a service agent in the area. I had to change all batteries my self and do the maintenance myself. When I decided to cancel, all of a sudden new equipment and Lower monthly prices were available to me.

This company has the worst customer service in the Country. They will sell you a product but if you…read moreneed customer support, there is none. I called and was on hold twice. Once for 43 minutes and two days later for 51 minutes. They have a email system but when you file the email it comes back undeliverable. The CEO Jim Brush should be embarrassed running such a shabby unreliable Company STAY AWAY FROM THEIR PRODUCTS

Twice did not show up for a routine service call. With the 4 hour window I wasted 8 hours until…read morethey tried to reschedule again. I'm a 16 year customer, $100/mo, and still can't get them to come to my house. I'm done and moving to Simplisafe or something else. What if this had been a real emergency? Don't waste your time with these clowns. They don't care.

Worst company I've ever dealt with. Service, reliability, and quality bites. Keep away from this…read moreplace!

I had seven can lights installed. The ones that are installed are great. However, I also landed…read morewith an extra hole in my ceiling the size of a can light. My guess is that he needed some additional access into the ceiling, but there's no way it needed to be a six inch hole. I was also charged $175 for traveling (the office is two blocks away and their storage is less than half a mile away). This charge was not communicated to me on the front end. I was also charged quite a bit for taking the track lighting down. This charge makes sense, but it should have been told to me on the front end.

A big branch fell during a storm and damaged my house's electrical box and mast. When WE Energies…read moretold me I needed an electrician, I found these guys on Yelp. Chris was very responsive; he came to check out the job very quickly and they were able to fit me in that day to help me get my power back on sooner. Chris went above and beyond, helping me find a company that could quickly clean up the debris from the tree and showing me how to open my garage door manually. His colleague did a great job explaining the work that was done and letting me know what to expect next with the inspector. I will gladly call these guys again the next time I need an electrician.

Spectacular. Mike was amazing. The install was perfect. He assessed our setup, gave us some options…read morethat would work for our space, and did the installation quickly. Professional work. We cannot be more pleased with how things went from using his website form to his call back to the actual install.

Amazing guy! He was very polite and did an excellent job mounting my 3 TVs. Very knowledgeable and…read moreanswered all the questions I had. I highly recommend him to anyone wanting to mount their TV.