They were fast to respond and their promptness was truly appreciated. Very knowledgeable and took…read morethe time to ensure everything was taken care even stuff not initially known to me. Would highly recommend Stone Family Services to anyone. They will not disappoint.

Jake and his team are dependable, reliable, they show up when they say they will, and they complete…read morethe job in a timely fashion. Communication is clear throughout the process and Jake was always able to accommodate our questions and requests without hesitation. Our patio turned out exactly how we hoped it would, and the extra pavers were left for us to use to create a pad for our trash cans...BUT Jake took it upon himself to place them under our cans so we didn't have to lift a finger. Our patio table and chairs were also moved from the grass onto the new patio, which was unexpected, but so appreciated. We highly recommend this family company because the work is top-notch, and they go the extra mile to make sure the customer is happy.

Great company for landscaping needs, honest owners , would use again no problem. Quality and…read moreperformance in whatever they do.

Not sure if we were flimflammed or if the estimate of our landscaping job was so inaccurate the…read moretotal cost was $1200.00 more than the original estimated bill. We paid 1/2 the cost of the job 6/23/25 (original bid $2725), and date completed was 7/18/25....and this was not a big job. We have a small strip of backyard, maybe 15'x80' to be leveled with dirt and new sod placed. The workers were unreliable, they did not show up when scheduled and did not communicate until we reached out to them. They were not prepared, they dumped dirt in our backyard in the pouring down rain without tarps to protect from run off. My husband had to work the whole time they were here (and after they left) to cover the dirt with tarps and level off the ground for sod prep. One of the workers ran over our mailbox and didn't even tell my husband. I discovered it when I got home from work, he asked the workers about the mailbox, and the worker stated that he may have backed into it....too much! The extra charge of $1200 evidently was for the "miscalculation" of needed fill dirt. The dirt load they originally brought covered maybe 30% of the yard....I have pictures, that load did not cover much. Total job cost $3925.00.

I had an older sprinkler system that needed to have the timer and backflow preventer replaced. The…read moretwo people that came out were very patient and answered all my questions. They were very knowledgeable and thorough, also replacing other parts that were not functioning. They were efficient and finished sooner than I expected and the price for the service was reasonable.

Very knowledgeable staff. Very responsive, courteous and reasonably priced…read more highly recommended

TL/DR: No obligatory trip charge, fast, friendly, and quality work at a VERY reasonable rate…read more HIGHLY recommended! I'm not used to having a sprinkler system, so when I had a problem, I wasn't sure how to fix it. I could've spent my time researching repairs, and trying to fix it myself and probably failing... but instead I decided to call a professional. And professionals I got! Father/son team Dale and Dylan were great about communicating with me (especially since Hurricane Michael hit on the day they were supposed to come out!), and showed up on time to do the work. They immediately found the problem (a busted sprinkler head) and suggested we cap it off, since it was no longer needed in that position anyway. The previous owners had installed landscaping and a shed long after the sprinklers and had never adjusted the system, so Dale offered to do a complete survey of the system to identify any other issues. This is not like taking your car to a mechanic where (unless you're a mechanic) you don't know how truthful they're being. Everything Dale and Dylan explained was clear and made total sense - and will save a great deal of money and water in the future from "wasted spraying." In the end, they replaced five or six nozzles, two heads, capped another, and adjusted the spray volume on the rest. For all the work they did, they charged a very reasonable rate, and did the work quick and cleanly - without even messing up any of the landscaping! I'd recommend these fellas hands-down anytime you need great work done.

Dale and his team provided quality work. Started work when promised and and completed project…read morequickly. Cleaned up each day. System works great.

I found Bright Light Irrigation Repair via Yelp!. I must admit, I did not read any of their…read morereviews, however I notice their star rating. Bright Light Irrigation Repair contacted me and we scheduled an appointment. The two service men fixed the issue with my sprinklers as well as adjusted them. One of the potential fixes was not necessary and they let me know I did not need it. I appreciated their honesty and I recommend them fully. Thank you for your professional service. I could not be pleased more. Rick Montoya

This company does not return repeated phone calls and they are no hurry whatsoever to come by and…read moregive estimates etc. I was a returning customer but I guess they are making too much money to be bothered. I can not recommend them!

I couldn't be happier! Chris was prompt, kind, courteous & efficient. He did what he said & fixed…read morethe issue & for less than he thought it would be. I will recommend Chris & Rainfall to all of our customers who need irrigation system repair.

Great service & always so professional. My yard looks amazing! Will never use another company as…read morelong as Rainfall is available. Thanks Chris for doing such a good job.

I submitted a request for a quote from them and never heard from them. I did hear from a competitor…read morewho reached out, but never showed for the quote itself.

FIVE STARS Chris is knowledgeable, polite & reasonable with…read morepricing! He was on time for our appt. He repaired & replaced only necessary sprinkler heads and did an amazing job! He also gave excellent suggestions for future care or our system. They service Pensacola, Pace and surrounding areas! If you need your sprinklers serviced in any way, I highly recommend this company!

Edited to remove a star given the business owner's dismissive and inaccurate reply. There was no…read moresnowstorm during this time frame, this is a complaint for service completed at the end of Feb - the time gap between service and review (as explained) is because we are not residents and didn't know there was a problem. We trusted the job was done and didn't know it wasn't until a neighbor alerted us the lawn was dead at the end of March. We then reached out to Harrison to try to rectify. Instead of taking accountability - he replied similarly - deflection, excuses and blame to the customer. An unfortunate and unprofessional response. We called Harrison to service a sprinkler system of an older relative who had just moved into a care facility leaving the home unoccupied. The ask was to service the system and turn on the sprinkler schedule for the season. Harrison serviced the system but failed to set it to run. We are managing this from afar so this was a critical and unfortunate oversight - and has resulted in the sprinklers never actually running (and the lawn being in terrible condition). When we reached back out to try to understand the issue, Harrison deflected responsibility, said of course he didn't turn the system on because the service call was on Feb 21 and he had concerns about cold so he left it off. (FWIW temps were not below freezing at the time of service nor any time after.) His solution was to suggest we get a neighbor to help out to get the system running. It is frustrating to pay $125 for a service call where one of the two asks was not addressed - we don't recommend nor will we be using him again.

Harrison came out to my house knocked it out inside a half hour did a great job so glad I called…read morethem!