We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

When we moved into our new home, the basement was an eye sore. It had unlevel flooring and falling…read moreapart carpet on the stairs. We had Diaz Carpet service come out to fix the problem, from the beginning they were great, provided a bunch of different samples to look at, and gave us more than a fair price for material and installation. After we picked out what we wanted to use, they were at our house within a day or two. They completely fixed our basement by leveling off the problems and putting in laminate flooring. They did such a great job, that we had them do the back living room with some new carpet. Highly recommend anyone looking to get flooring done on their home.

Douglas installed hardwood in my master suite and heated tile in my family room, and I have nothing…read morebut positive things to say! Before the installers came, I was worried about my subfloors - the previous homeowners had let their pets leak everywhere, and they SMELLED! But Jim Douglas patiently reassured me and came out to rip up the carpet and cover the area with a sealer the day before installation. The installers were friendly, professional, and did great work - even with the nontraditional patterns I requested. I especially appreciated that everyone was nice to my annoyingly friendly puppy, haha.

I was sadly visiting this place because I had recent flood damage at my house and was having to…read morepick out finishes for the construction. We worked with Big Bob's for our flooring which is a sister company to this. Since we had such a great experience with Tom at Big Bob's we decided to try out Douglas Carpet one. We walked in and saw that they had a ton of options for backsplash which is what we were looking for. After just a few minutes of my husband and I looking around we were graciously greeted by the gentleman working. He asked us a few questions, and guided us through the options that fit our taste, needs and budget. Although Douglas Carpet one is not close to our home we have decided to work with them based on their customer service and selection.

Xavier came through with the most thorough explanation and no nonsense quote so we knew what to…read moreexpect. Jordan kept us in the loop on schedules and installation dates. Joe, Paul, and Ashton were incredible! Everything from quote to install was seamless. We'll be coming back for more!

I am a repeat customer who simply can't recommend this company enough! An unfortunate series of…read moresewage and flooding events resulted in the need to replace the flooring on all 3 levels of my home. I went with hardwood on the main floor, carpet on the 2nd floor, and vinyl in the basement. My home looks absolutely beautiful - I couldn't be more thankful! They went above and beyond to help me make decisions on what was best for my family as it wasn't easy to remodel 3 floors at the same time, they rescheduled several times to accommodate my changing schedule and other contractors, and the installation was flawless on every level. As with past experiences, they treated my home as they would their own. Thank you so so so much Jordan, Xavier, Joe, Ashton, Adrian, Martin and Tony. You guys are simply the best!

BBI replaced our countertops and backsplash and the experience could not have been better! The…read moredesigner, Laura, was professional and so helpful in picking out the beautiful quartz. She guided us through the whole process. The gentlemen who measured and installed were very knowledgeable and courteous. They arrived on time, cleaned up after the work and did an amazing job. I would highly recommend them!

The company is Best Buy Interior Finishes - providing complete flooring, custom cabinets, and…read moretiling options for kitchen and baths. My husband and I completed a minor kitchen remodel with the BBI team. We have experienced remodelers with several other projects and can say this was the best experience working with this company. Before we decided to use BBI, we spoke with several other companies. BBI was the only entity to support the entire project; from choosing and installing countertop materials to reconnecting appliances, installing new sinks, offering backsplash options as well as building a new custom built-in cabinet to replace a built-in desk in our kitchen. We priced several other vendors and found this company provided the best value and quality for our project working with us from beginning to end. They referred to a plumbing company for our sinks and faucets and worked around our lighting team. Their design expertise with Maris L. was right on point and they worked with us every step of the process. I am very detailed and their team understood my needs. We worked together throughout the entire project. Their installation team was exceptional. Now we have a clean updated look.

After searching around for carpeting from multiple sources, we landed on Twin Oaks. What a…read morewonderful experience from start to finish. Kyle was extremely helpful in getting us the pricing we needed. He was on time for our appointment to measure the rooms. George was also extremely helpful in making sure we got exactly what we wanted. He also made some suggestions on the padding that saved us some money. Communication with Twin Oaks from beginning to end was top notch. Save yourself some time and aggravation and just go here.

Lynn was very knowledgeable about all kinds of flooring and helped us pick a beautiful floor that…read moreis durable enough for our family. Danny did a great job installing our flooring. We will definitely come back to Twin Oaks as we continue to remodel our new home.

We had a wonderful experience with Granite and Marble Depot from start to finish. Sally was our…read morecustomer service contact and she did an amazing job keeping us informed throughout the entire process. Her communication was excellent and she was always pleasant, patient, and helpful whenever we had questions. She truly made the whole experience smooth and stress free. Ivan and Nato came to our home to install our countertops and they were fantastic to work with. They were very professional, friendly, and extremely organized. You could tell right away that they take pride in their work. They worked efficiently, kept everything neat, and made the installation process look easy. The whole transition from start to finish was handled so well and the results look beautiful. It was such a positive experience working with this company. I would absolutely work with Granite and Marble Depot again and I would happily recommend them to anyone looking for quality work and great service.

Ivan and Pedro did a fantastic job of repairing my quartz countertop chip…read more I purchased new quartz countertops from this company about two or three years ago very pleased with the installation also

We had an exceptional experience working with Brakur Custom Cabinetry as part of our kitchen…read moreremodel. We did a full gut kitchen remodel and one of the goals was to maximize our cabinet space. Our designer at Brakur (Andi) was extremely helpful throughout the entire project. She provided very creative ideas to maximize cabinet space while incorporating a variety of features such as a built-in cabinet door spice rack, knife drawer, etc. Andi was also very patient as we revised the cabinet layout a few times. The quality and craftsmanship of their cabinets is unmatched. Options such as soft close drawers and doors are standard with Brakur whereas these are considered 'upgrades' with other cabinet vendors. Their customer service was very helpful and responsive as two cabinets were damaged during the remodel by other contractors and Brakur promptly repaired and replaced the damaged cabinets at no additional cost. This is our second project with Brakur as we finished our basement 5 years ago and they provided all of the cabinets for that project as well. Since working with them 5+ years ago we have not had any issues, concerns or regrets and would highly recommend them for any new construction or remodeling cabinet needs.

BAD business practice! NOT CUSTOM!! They admit they never came out to measure. They admit to…read morehaving no signoff/approval of final drawing! They made cabinet off of first visit rough numbers written on a ripped piece of scratch paper. Did business in the past was explicitly explained that they come to the house to measure to an 1/8 of an inch for EVERY JOB that is what custom is. Even though they admit these egregious mistakes they will not remake cabinet for master bath... they will put waste of space fillers in or we can buy a new cabinet. Could have did this for 1/3 of the price from a regular home improvement store. STAY AWAY... they cut corners and you pay the big price!