Oscar did an excellent job with my engagement ring! Base on all the reviews in yelp and google, I…read moredecided to get my ring customized by Yaneth Reyes. My ring was a family heirloom from my fiancé. Oscar kept the original design, designed the custom band, and sized it to my finger. I was extremely happy when I received it. The diamond was brighter than before due to the changes Oscar made. It exceeded all my expectations!

Best custom design jewelry experience I've had to date. Yaneth comes from a lineage of jewelers and…read moregave me design options, patience and needed expertise in converting my pieces into new designs. I get tons of compliments any time I wear the rings or bracelets she designed for me. A true gem in downtown Frederick! These one-star ratings don't reflect my experience in any way. I'll be working with Yaneth again.

Came in for a watch repair and enjoyed looking around at the many other options they have. They…read morehave a nice selection of a state jewelry as well.

Great pieces and the service is second to none. If you need anything stop by and see Liz and she…read morewill take care of anything you need!

Repaired my jewelry while I waited. Very professional and repair was priced reasonably. I'll be…read moreback.

Absolutely great place! Became our one and only jewelery from here on out! Great people! They care…read moreabout their customers!

couldn't be happier with my selection. my fiance absolutely loved it. so worth my time and the…read moreservice was top notch

There was a time when the proprietor and his wife did amazing work and gave amazing customer…read moreservice. Not anymore. The grandsons are smug and rude. My mom has known the owners for more than 25 years. We only go there for any repairs. I took my mom's Movado watch in for a new battery. This is the first battery it's ever needed. The grandson reluctantly changed the battery and handed the watch back to me without even setting the time. And for some reason a piece of dust just appeared on the face of the watch that wasn't there before he opened it. He claimed that the dust was already there. I knew it certainly was not. Then he claimed that sometimes dust shows up when a watch is opened. Ok, then get it out! The smug twits don't offer to get the dust out or do anything to address my concern. I'm still kind to them because the owners wife is there and now she realizes that she knows my mother. She tells me that the battery is free of charge. I don't care about the battery charge, I want the watch returned looking the same way in which it was presented. Unfortunately I'll need to take the watch to a real jeweler now because the service at Gold Thumb is now trash.

I would give this store 0 stars if I could!! I went to this store because I wanted to go to a local…read moreshop and wanted to give my business to the community where I live. I am extremely unhappy about the way I was treated by the male owner of this shop. I brought in a nameplate necklace that is 22k gold to have the chain shortened a bit. The necklace was to be shortened from the back!! Instead he took the necklace and made it shorter from the FRONT!! Now the loops look completely wonky and unattractive. The loops are not smooth and the nameplate just lifts up while I'm wearing it. When I took it back for them to look at it the male was extremely rude to me and tried to blame the mistake on my previous jeweler. I have attached photos of his shoddy work. I am so disappointed and will NEVER recommend this place to anyone.

Didn't even realize this Beautiful place existed..Had a Fantastic time looking at the amazing…read moreselection! Highly recommend a visit

good service, but make sure to double check pricing on google! managed to get an extra $120 just…read moreasking how much my stuff weighed and figuring out a fair price

The owner was nice enough but they wasn't trying to give me what I knew was jewelry was worth. I…read moretold him what I was just offered at Gold Rush on Belair Road and he was like if they offered you that much you should go back to them. Which I did and got the price I was asking for. I think sometimes jewelry dealers don't know how to deal with a consumer who knows some stuff about the jewelry industry. His loss

I have a lot of watches. Each time I've gone here to get batteries replaced, it's been prompt and…read morecourteous service. The little brunette is so cool and nice. Unfortunately, on my last visit I came to get two batteries replace and one band adjustment. I had the watch home for a day and the adjustment didn't take. All my other experiences have been excellent. I recommend.

I was told that my watch could be fixed for $322.24. After paying the money the watch stopped…read moreworking less than four months later. When I tried calling this business no one would get back to me. After several additional tries I finally talked to someone at the store about my problem. The clerk told me to call back in May of 2024, which is now almost a year after the watch was supposedly fixed, because the owner had health issues. When I tried calling again in May, once again no one had the courtesy of getting back to me. If you want your watch repaired, don't go to this business. They only want your money and could care less about trying to work with you.