Worst auto service I ever experienced! Never again! My experience with Dove's Auto Repair was incredibly incompetent mechanics. For my November 2024 inspection, Dove's Auto Repair installed an invalid inspection sticker - expiration dated November 2026! It was installed right next to the Emissions sticker on the same windshield which has a November 2025 expiration date. Wow! Couldn't the Dove's Auto Repair mechanic see that? They also mounted a tire incorrectly (backwards) while losing a lug nut - replacing it with an impromptu and incorrectly sized lug nut, while breaking my windshield washer reservoir trying to replace a crankshaft sensor. They admitted to breaking the windshield reservoir after charging me to fix the problem they created. They also charged me for services they did not provide. These crazy jerks lied to me and told me I needed a whole new exhaust system in order to pass my 2025 inspection. They screwed everything up and I had to have another service garage correct all of their problems. Total waste of money with these a-holes! All of this was totally avoidable had they behaved in a professional manner. Fred Kerstetter exhibits the worst business acumen I've ever seen and it is totally embarrassing (ignorant ole Freddy boy doesn't even know what the word "acumen" means)! He's a total lying prick. Jesse is worse than Freddy boy. You can't trust these guys! The best thing that came out of this was that I found competent and truly qualified ASE certified mechanics to replace ever having to come back to this trainwreck of a disaster known as Dove's Auto Repair. read more

Took our 2015 Ford F150 to this shop in Dec 2023 to have ABS modular replaced and inspections done. Shop ordered the wrong part and prolonged fixing it for an additional month and cost increased $1000. Then when the part was finally installed, and they took it on a test drive to reset the computer, a radiator hose blew off and according to them had to tow it back to the shop on a Friday. He also blamed us for this hose popping off. Mind you, we hadnt had the vehicle in almost 2 months and was operating fine when we dropped it off. Monday morning went into the shop to find out if any damage had been done to the engine the lead technician "Jesse" was incredibly rude. He actually turned away and stopped talking to me when I was inquiring about my truck. Got a call in the afternoon the truck was done with NO details. When I went into to pick it up, the cost went from 2200.00 to over 3600.00 and was told they had to "drive it around for hours to reset the computer" and that is was a major inconvenience. However, taking my money was not an inconvenience. Once I got the truck home, there was NO radiator fluid anywhere under the hood to indicate a hose popped off. Was charged for tow, radiator fluid, and hours of "inconvenience" apparently. There tech also stated he would not inspect it over a worn seat (next year) but stated they dont check hoses and belts if they dont touch it. In less than 6 months we have spent almost $6000.00 at this shop for work between two vehicles. We will NEVER return to the shop and will never spend another dime here. The lead tech "Jesse" was absolutely rude when we asked questions and he responded with either raising his voice or not talking to us at all. Worse customer service I have experienced in this area in a long time. At least if you're going to charge an insane amount, have some compassion and empathy and answer your customers questions. read more

Kept my car for 6 weeks, did not repair it properly (I have the invoice from another garage stating this), charged me 900 dollars. Said they would refund the labor, but they never did. read more

Might be ok for oil change and routine items like brake repairs but DO NOT use Doves Auto Repair for anything else. They lie and worse they add unneeded charges like adding washer fluid or $40 to charge a battery that didn't need it. Technician Jesse is very unprofessional and a real jerk. Can't be trusted. read more

After our trusted former shop (of 20+ years) closed its doors I realized just how valuable a skilled, trustworthy mechanic is, and Jesse at Dove's is that person. Dove's has serviced both of our family vehicles in the last several months--we depend on these cars daily and Jesse went above and beyond to make sure both were back on the road safely, promptly and most importantly repaired correctly. I am knowledgeable about cars and handy with a wrench, but don't have the time or tools needed for many jobs. After encountering dishonesty and incompetence at several other shops--especially the dealerships--I was elated to find someone like Jesse to work on our cars. It is evident that he comes to work, not solely because he has to, but because he has a passion for his work and cares about his customers. Prices are average (I research all our repairs) and definitely cheaper than the dealers. read more

I've been taking my cars to Dove's West for years. From the initial appointment call to the time I pick up my car, I've always been treated with respect by highly professional staff persons. From Keith at the desk to the competent and caring mechanics, each and every experience is positive. When I call to make the appointment they remember me, they really do, and always do their best to assure my cars run well. At my last inspection they told me that my son's car would need new brakes and tires at next year's inspection. Who does that? Only a garage who respects you as a customer and who has established a relationship of trust, which, to me, is the way it should be. They know that I will be coming back and that they will be there to assist me, as they have for years. Getting a Dove bar when I pay my bill just sweetens what is already a great business relationship! read more

Finding a full-service repair facility that you have faith and trust in is becoming increasingly more difficult as the days, and years, go by. Everyone at Dove's are not only professional and friendly, but they DO know the fine details about what entails 'modern' repairs and they actually care about you (the customer) and your needs. I have already told my friends about this facility and I will tell more soon! To everyone at Dove's,...THANK YOU! I am greatly impressed! read more

I rarely write business reviews, but this one is well deserved. I was 120 miles from home when my car broke down. I called Dove's and spoke to Fred to explain my predicament. Fred was very friendly and agreed to diagnose the car after I had it towed into the shop. When I arrived, I was immediately greeted by Fred and Jesse, one of the mechanics. Although they appeared to have a shop full of cars, they got to work on my car right away. They identified the problem, gave me an estimate, installed a new alternator, and had me back on the road in no time. The price was very reasonable. I was also impressed by the fact that they treated me like a long time customer despite the fact that I lived 120 miles away (in Virginia). I highly recommend Dove's. If I lived in/around Mechanicsburg, they would definitely be my repair shop! read more

We were traveling from NY to NC when we heard a funny sound from our front left tire. We pulled over immediately and searched Yelp for an auto repair shop with good reviews. We were so happy to have quickly found Dove's. They made time for us even with a full schedule and tightened the three loose lug nuts that were causing us trouble. Thanks to Dove's for being professional and kind, for saving our trip and possibly our lives. read more