I had an excellent experience with Belair Auto Collision in Smithtown, NY. Kyle & Tommy were…read moreextremely professional from start to finish and made the entire process completely stress-free. They did outstanding work on my car and paid great attention to detail. What really stood out was how they handled everything for me. They took care of all the insurance issues and even helped coordinate the rental car, which made the whole situation hassle-free. It was clear they genuinely care about their customers and take pride in their work. When I got my car back, it looked fantastic and was absolutely spotless inside & out. The repair work was exceptional, and the car looked as good as new. I highly recommend Belair to anyone who needs quality repairs and great customer service. Kyle & Tommy go above and beyond to make sure everything is done right.

"Absolutely five stars! The team( Tommy & Kyle) at belair auto collision body shop did an amazing…read morejob. My car looks brand new, the work was flawless, and this the 2cd vehicle I brought there,and will be using them for future repairs/ body work. Excellent customer service and attention to detail--speaking of detail. I had my daughter's car, detailed there as a Christmas gift and I was astounded with the result,especially the interior work...hands down " Celina Maltese

Let me first start out by saying I was a 3rd generation customer so I was shocked and disappointed…read moreat the last experience I had there . My front side and bumper that was repaired on a newer Infiniti is now bubbling and rusting and cracked. I have proof and pictures he did the work 4 years ago which he is now denying which is crazy to me . My car is fairly new and has no rust or damage anywhere beside the area he worked on so that is no coincidence. I thought he would do the right thing and fix his work. I had to leave upset and now pay someone else to fix it

I 1st went to Lahann's 20 years ago when I moved to Smithtown. The owner Bob is reliable, honest…read moreand does quality work. Over the years I've been there several times and have always been completely satisfied with the work and overall service.

I had to come here several times to get my car fixed. Even though they changed owners, the quality…read moreof work is still stellar. What was spectacular was the time that the receptionist Patti took to make sure that I was very well informed and taken care of. They even offered me some candy, coffee, and bagels. We were able to get a very reasonable deal on the repair. Thank you!

In a time where nothing is done right , no one knows anything , and we're all on our own to figure…read morestuff out and get things done, I have to say Smithtown Auto Body is a rare find . Welcoming , knowledgable, this establishment cares about their customers needs. They also get the job done and they get it done right! The owner Victor, is an honest , loyal business man. Blessings Always to you , your family and your staff, Thank you for putting my truck back together and providing a service nothing less than perfection .

Total BS!!! I brought my car to this shop based on the reviews. OMG!! this is my worst experience…read morewith car body shop. I was misleading about the repair process and waisted a week with my car staying at the shop without properly fixed. I want to keep it short...PLEASE GO SOMEWHERE ELSE THEY ARE ALL IDIOTS WORKING AT THIS SHOP!!! Save yourself from unnecessary stress. Zero customer service

Found this shop with a little bit of research by cross referencing the auto body shops listed by…read moreGeico and yelp reviews. Saw a college buddies review and trusted his opinion. My car was parked at work and was hit. I dropped off my car and it was done 30hrs later. Very quick with exceptional work. They far exceeded my expectations and made the whole process seamless and painless as possible. Thanks to Mike and the rest of the team involved in the repair.

DO NOT BRING YOUR VEHICLE HERE! Communication is poor, had…read moremy vehicle for over a month for a minor accident and only did 2/3 of the job. When I questioned what happen to fixing the rim I was asked by the shop person, "Oh, we were supposed to do that?" It was clearly on the insurance estimate we both had. Still, 5 months later they cannot get the rim and did not call to update me of their efforts or non-efforts... Call to get refund told to come down, go to the shop, will not reimburse the full amount they got paid (including labor and sales tax) from the insurance company, only the cost of the rim which they did not obtain/ install etc. STAY AWAY, under poor ownership. Cannot stress it enough, do not go to this shop!

Everything was fine until my car was returned and within 2 days all the engine lights went on. It…read morewas towed to the dealership- not sure what was going on. The dealership told me it had to do with the repairs done by Nicks and they should tow the car so it could all go in a claim- Nick's left my car sitting at the dealership for a week. I had to go to Nicks on a Saturday to find out why they told me my car was towed and it never was. The foreman stood there laughing (please see picture below) not helping, wouldn't get a manager on the phone until I said out loud I am recording this whole interaction. Jason the manager hung up on me and then called the foreman back however I still had the phone - it was the worst experience ever. To have the manager tell me "I had the car back for over 2 weeks and it probably wasn't their fault" I have documentation I had the car back for 4 days 2 of those days I work in Midtown so I don't drive. Jason was so unprofessional and rude. I wish AN OWNER would actually call to check on customer experience

Be VERY weary of these guys. They really try to take advantage of you if they think you are someone…read morewho wouldn't understand cars. I made the mistake of taking my Toyota here for a loose splash shield (at most a 300 job and that is being generous). Rather than simply fix the shield, they took apart my bumper and headlights without my permission- they later claim this was necessary to "figure out what was wrong"- such that the car was no longer drivable (and thus stuck at the shop) and then proceeded to quote me over 3000 a few days later just to "put the car back together" since they said they couldn't put the car back together properly without replacing all these parts that were apparently now broken including the bumper and headlights (even though I had photo evidence that the bumper and headlights were completely fine before taking it in to them, photos which they initially were not aware of). Every time I tried to ask for photos so they could point out what exactly was broken or a more detailed breakdown of the cost, the owner Joe would reply something vague like "its not something you can see from photos anyways" or "you wouldn't understand the cost breakdown" and just start rattling off a bunch of jargon over the phone like I wouldn't understand any of it anyway. Very frustrating. After all this frustration for what should've been a simple fix, I told them I just wanted my car back and to please not to do anything in terms of repairs as I wanted to take my car elsewhere. They said that it would cost me $600 if I wanted to get my car back due to the time they spent to take apart the car and put it back together...keep in mind this is without replacing any parts or doing anything whatsoever useful other than remove the splash shield (not even to put a new one on)! So $600 for them to do absolutely nothing and return my car in a worse state than when I brought it in. Somewhere early in our interactions, Joe also implicitly suggested I commit insurance fraud and tell the insurance company I ran over a curb to see if they would cover the cost of full repairs. I told them I didn't even have any collision coverage when this happened so they were out of luck there. Overall VERY dishonest and icky interactions with the owner who was obviously hoping to make a quick buck by taking advantage of someone who he thought didn't know any better rather than trying to establish a loyal customer base. In the end, he (Joe) along with Mike the other manager did agree to lower the cost of putting my bumper back on, but ONLY if I paid it completely in cash. He was adamant about this and would not accept any other form of payment even though they clearly had a card reader in the shop. He got angry and defensive when confronted about this being shady. In the end I paid the 450 cash just to get the car back in my possession but it's honestly in much worse shape than when I took it in. The only useful thing they did was rip off the splash shield completely so it was no longer hanging close to the ground. It is now in my trunk and I still have to take my car somewhere else to have it replaced. There was yellow markup paint left all over the side of my vehicle when they returned it, there were three new deep scratches on the bumper that were not there when I took it in (looks like somebody keyed it; unclear if careless or intentional), the headlight was cracked, and the bumper was now completely misaligned after they decided to take it apart without my permission. I see why they insisted on cash only now as they probably did not want to risk a legal/card dispute from their shoddy work. Hope pocketing the 450 was worth it; very short sighted IMO at the cost of their reputation. TLDR: learned my mistake; do not bring your car to them. I am taking the 450 loss and all the damages they caused because 1. not worth the mental energy to deal further with these guys and 2. I do not want to risk more damage/bamboozling in their hands. I will be bringing my car to another shop to hopefully undo some of the damage they did. please be more careful and learn from my mistake. Wish it weren't so hard to find a reputable mechanic around here!!

I have all my trust in this Collision Center. They are really the best, fast and trustworthy. I…read moream so happy I found them, to bring my car twice, because someone someone was paying attention to her dog, not to the road. Thank you Mr. Medina.

Joe and the entire place (people who work here) were wonderful from start to finish. I had to take…read moremy jeep in for a driver side light repair and they fixed it plus offered me to detail my truck for a fair price. People tell me it looks like I just drove it out of the show room!

I have never met a nicer group of people. Friendly, know what they are doing, finished my car 11…read moredays before the original date. Their work was outstanding! The car look better than when I picked it up from the dealership

I highly recommend using Michaels auto body. Not only were they courteous and time efficient but…read moreWally took care of me like family. Very easy-going efficient operation. They made the process easy. They fixed a 2025 Lexus that had some large dents in the rear passenger door. Amazing the whole experience was wonderful. Ask for Wally. He is the mellow guy behind the counter.

Had these guys repair my SUV following a small accident. Very professional. Good communication;…read morethey walk you through everything they are doing and are extremely knowledgeable. Michael and his crew are down to earth guys who I trust with my car!