Now that I'm 60, there are certain things that I need to do to ensure I'm able to enjoy all the…read morethings that make life good (like Yelping!). So, my doctor suggested getting some blood work to make sure everything is working like it should. I stopped in here on a Monday morning (convenient parking out front) and after going through the double entry, checked in at the front window. After signing in and showing them my insurance card, I grabbed a seat. There was only one person ahead of me and within about 10 minutes, I was taken back to one of the processing rooms. The staff was friendly and expert at doing the blood draw which isn't a big deal for me, but I can see having someone who is calm and friendly might be helpful for the folks who are squeamish about blood or needles. I got my arm wrapped with a cotton ball and a gauze and was out the door about about 2 minutes after being taken back there! Amazing! My only caution is that this lab is across the street from another lab which can be confusing, especially if your insurance only works at one of them. This is the one on the west side of the street! Review #1956

Clean, professional and little to no waiting time. Best phlebotomist in Indy! Love the friendly…read moreand compassionate care. My new go to place for lab work.

Had to use this lab for a drug screen for school. I arrived around 8:30 am with one person in front…read moreof me. I waited about thirty seconds in the lobby before being called back. They made the process quick and simple. Both techs were very polite! I would definitely use them again.

Went close to noon. Wanted to get there prior lunch time. Because many of these kind of places…read moreclose for an hour because of that. The location wasn't where I thought it was. It took a little more time to find it. Their signage could be better since there is another Lab across the street. In any event they took me and very efficient and quick. They coordinated with my insurance company right on the spot and one of the panels wasn't covered by my insurance co. cost me out of pocket $15.00. I bet all of that plus 4 test tubes of blood took all of about 15 minutes and I was back in my car!

Quest has always been exceptional! Very little wait time, every person that has drawn my blood has…read morebeen so nice and welcoming. Even the jab doesn't hurt!! The services are VERY economical compared to going to a hospital to have labs done!! I highly recommend!!! I use Quest in Richmond, IN - NIcole is amazing!!

I love Quest Diagnostics. I need to have blood drawn a few times per year, and I have challenging…read moreveins. Shawnelle, Van, and the rest of the staff can hit a vein on the first try, and I walk away with minimal bruising. They are friendly and interested in making my visit a good one. The results come quickly. I always make an appointment and rarely wait more than ten minutes. I cannot recommend them enough.

Very clean very organized and easy to schedule. The employees are incredibly nice. I would give 5…read morestars but there was an issue with my QR code but they resolved very easily with my mobile number. Lab results came back fast. The are doing a good job with covid rules.

I went in this morning for the first time at this location for a blood draw. The staff was very…read morefriendly and professional. I was in and out in less than 15 minutes with a very painless blood draw.

We've unfortunately been here quite a few times with two young boys in the house, but every visit…read morehere has been excellent. The staff is friendly and caring from check in to triage to the doctors on staff. We've always been treated well, great diagnoses, and in and out efficiently. This location is a bit out our way and we have closer locations when they're open, but the staff here makes it worth the trip!

Rude front office staff Who show lack of concern for patients . PA was kind and efficient.read more

Our family has been to the Greenwood location quite a few times and each time, our experience is…read moregreat. Our most recent time was the best yet. Ronda was the one who helped check us in and who also took my son's blood. She was kind, respectful, and efficient. No one really likes to have their blood drawn but Ronda made the experience as good as it could have been. Thanks for great service, great prices, and a great turn around of all lab tests.

I have used this specific lab several times and was always pleased with the staff, with their blood…read moredraws, with the cost and with how quick test results came back. Several weeks ago I needed a few tests done and once again, everything was excellent. The blood draw was done professionally and without pain. Reports were easy to access within a few days. Tonight I received an email notification that a test result was in. I was puzzled because I thought all of my tests were done but clicked on the report in case I still had a test out. Unfortunately, the test results that filled the computer screen were not mine. They were for another client and included their personal information and test results. I called Any Lab Test immediately. The first person I spoke to insisted the results were mine since my email was attached to it. I told her to look at the client's name on the test and compare it to the name attached to my email in their records. I told her that it was obvious that my email had been mistakenly attached to someone else's test results. She insisted I was wrong and the results were mine. When I informed her that HIPAA laws had been broken she said she'd get the manager. The manager said she would get the records straightened out and apologized to me for "inconveniencing you". I told her she needed to apologize to the person on the test and inform them their results and information were sent to a stranger. I told her I had no intention to use the client's information in any way except to run what happened by my lawyer to protect myself since I received the results. I also insisted that my account be deactivated and my personal information deleted. I cannot use this business again because if they made this mistake once it can be made again. The manager said she would deactivate my account. She apologized again. This lab has done excellent work for me. I don't dispute that. However, I am writing this review so that others who choose to go here will know that the lab sent one person's results to someone else. It may never happen again. But, if you choose to go here just be aware that it has happened.

I came for scheduled blood draw on 4/7/26. The draw was to cover the tests that were placed in the…read moresystem by 2 doctors. When I got into the room for the draw I told the tech that my draw was for four tests for one doctor and 10 tests for the other doctor. When the draw began, it was obvious that the tech was very experienced. They clumsily tried each arm with no success. I told them two tries was all I wanted to allow for them. The tech left the room and brought in another tech who had no problem inserting the needle and drawing the blood. However, the original tech did the labeling of the draw and did not include 6 of the tests that were in my order. I showed up at the doctors office today and the lack of results from the missing tests caused the appointment to be a waste of time for both me and the doctor. The doctor looked at the order in the system and confirmed all tests were in the system but all tests were not performed. Now I have to go back in for another draw and reschedule my doctor appointment. Be aware if you visit this location. I'm posting this as a warning. I tried to call the location to discuss the issue but sat on hold for 20 miuntes

The location and check in process is easy in and out, staff was very pleasant and helpful.read more

Literally in and out in less than ten minutes today. Super friendly, always quick, relatively…read morepainless. Always my first choice for blood work.

From the owner: Alverno Laboratories continually improves the delivery of quality diagnostic data and laboratory…read moreservices to our partners and caregivers. Our commitment advances the health, wellness, and continuity of care in the communities we serve.