I love this store! They have everything and are so helpful. Always a fun shopping experience!read more

I visited Hidden Treasures this weekend (4/19/25) The sales…read moreperson was very helpful and knowledgeable of rugs and inventory. She deserves KUDO'S for her help. Another great shopping experience at a local merchant. Thanks for being there with great savings! M. Rosine

Make sure you open and sleep on your mattress right away. I opened mine slightly over the 100…read moredays(because I didnt have a place for my old mattress yet) and slept on it for a week, only to realize my new $3,300 purple premium hybrid firm version of the "softest version" is way too hard on my hips and back. I'm 53 with orthopedic problems so really needed to exchange it with the softest version. I was told to try it for 30 days, so did, and they won't exchange it for less than $1,700. I'm so sad and my body hurts.

Terrible and unprofessional. We ordered a kitchen set at around 4000 dollars in January. We were…read moretold it was a 4-6 week backorder. We could deal with that. It is now past mid-June and nothing. In fact, these people haven't reached out to me ONE time with a status update. And the 4 times I've called, I've heard the exact same thing. "It should be there the 1st week of April.....oh" (this was in may). A half-hearted apology followed with a promise to reach out and get an updated delivery time....none of which happened. It's obvious these people couldn't care less if you get your furniture after the initial sale. I've never experienced a business so bad. Will never be coming back. Buyer beware. Steer clear of this place!

My husband and I recently purchased a King bed from Ashley, and we are officially lifelong fans of…read morethe brand! The quality is unmatched, and after sleeping on it, we can confidently say we will never buy a bed from anywhere else--Ashley has our loyalty. From start to finish, the entire experience was seamless, at the Idaho Falls location thanks to the incredible team. Devin, our salesman, was exceptionally patient and knowledgeable. He took the time to walk us through every detail, answering all our questions and ensuring we felt confident in our purchase. His professionalism and genuine care made a lasting impression. The warehouse team--Talon and Treyson--were equally impressive. They handled our new bed with so much care and precision while helping us load it up. It's clear they take pride in their work and prioritize customer satisfaction and product safety. And I can't say enough about Miranda in the back office. She isn't even part of the sales floor, yet she treated us with such warmth and hospitality. Her welcoming energy made us feel right at home and showed how much the team values every guest, no matter where they are in the store. This kind of customer service is rare and speaks volumes about the culture at this Ashley location. If you're considering shopping here--do it. You'll be taken care of from the moment you walk in to the moment you drive away. 1000/10 experience that absolutely deserves recognition!

Last year we bought a second home in Alpine Wyoming and bought quite a few pieces of furniture from…read morethe Ashley Idaho Falls store. The manager Devin Fuller helped me with my purchases which included a leather couch, two nightstands, a dresser, a king and queen mattress, an accent chair, and a few pieces of decor. The furniture delivery guys were awesome. They placed the furniture in our home exactly where we wanted and were careful not to damage our walls or door frame. And I was very happy with all the furniture I received. I know Ashley has lower-end furniture but if you want quality stuff, I recommend just reading the reviews online and asking for Devin's feedback. He will let you know what will last and what won't and is awesome to work with. In our primary home, we have a lot of Restoration Hardware and Pottery Barn, the Ashley furniture is almost the same quality.

Their furniture is very good quality. I purchased a couch and 2 chair set. They are so…read morecomfortable and work so well in my living room. I also bought a recliner and my grandchildren love sitting in it when they visit.

We appreciated Van Kampen's attention to our needs. Once our furniture arrived, it was delivered…read moreand set up very professionally in our home. They even offered to return and move it if we found the arrangment unworkable.

great place to get all your furniture plus the people go out of there way to help you, and…read moredelivery the same day....

This store is amazing, it is my go-to place. The furniture is quality. The staff is amazing…read more Helpful but not pushy, there when you need them and left alone when you just want to brouse. My compliments to the staff on the floor, they are the most friendly, as is the associates finalizing the sale. And lets not forget the manager and the staff that delivers the furniture. Every aspect of my shopping trips from selection to delivery get a "10". Thank you all at O'dell's Furniture and sleep Center.