Went in to buy my 1st double bass (Tololoche). I was greeted by Blanca, very nice lady. She was…read morevery friendly and knowledgeable. The other older gentleman there was also very helpfull. They had a great selection of sizes, colors and designs. They had the 1/2, 3/4 and 4/4 sizes in stock. I did ask if it was OK to grab the instruments to look at them before just to make sure. I'm 6'1 so I needed to see which size was suitable for me. They pulled out different sizes and colors so I can decide what to get. Finally found the one, at a great price. They also have the gig bags in stock so I got me one. The gentleman tuned it up and went over it before I left just to make sure everything was OK. Will be coming back here again in the future.

Tried to get a video of a guitar to hear it for 6 weeks. Called a few times, seemed very…read moreunorganized. When I finally get the video, it's 240p, the sound is horrible & it's the guitar I was looking at. Why would you send me a video of you selling the guitar I'm looking at??? And it's still listed on Reverb & their site? At 3 different prices? And conveniently, "We have 2 other ones." Lol, no, wouldn't touch 'em now.

The end of an era. Sad to see this place go since my son has been coming here for many many many…read moreyears. From the loss of their grand instructor Mr S to the closure of this school this has been a devastating time for me personally. I don't think any closure will ever upset me as much as the closure of this school. RIP Mr S and enjoy horses Mr Ferguson. Your school has made an impact on my son and on me. Dan

This school is such a great school. They only teach accordion. Mr. Ferguson is a super nice man who…read moregoes door to door to get students to join the school. You get a free lesson at your home to see if your child likes it and would like. Mr. S is the accordion teacher at the school. He knows his music and is passionate about it. Kids need to practice at home, in order to advance. Practice makes perfect. Mr. S runs a strict class and he can be very sarcastic or seem rude. Some kids needs a little more discipline than others. In our situation This school , Mr.Ferguson and Mr.S has helped my son grow, mature and become more confident in all aspects of everyday life not just music. As far as music he has learned so much in the year he has been here that I am confident he can and will continue to learn and have music in his life for a very long time.

I love this place. Came in to get a sax and flute cleaned and another sax repaired. Their service…read moreis awesome and their prices are great. I'm getting all my instruments needs done here going forward.

Great customer service. They were able to make adjustments to my sons saxophone on a Saturday, just…read more2 hours before closing. Highly recommend! They were very busy while I was there with several families picking up instruments and chatting with employees.

My son, who is on the autism spectrum, has been taking piano lessons with Aaron, and I couldn't be…read moremore thankful for his kindness, patience, and understanding. Aaron creates such a calm and supportive space, even when my son has behavioral challenges during a lesson. He never takes anything to heart and always responds with compassion and professionalism. It's clear that Aaron truly cares about his students--not just their musical progress, but their comfort and confidence too. He meets my son where he's at, encourages him gently, and helps him stay engaged without pressure. Because of this, my son has grown to enjoy music in a way I wasn't sure would be possible. Finding a teacher who combines skill, empathy, and dedication like Aaron does is incredibly rare. We feel so lucky to have him on our son's journey, and I wholeheartedly recommend him to any family looking for a kind, talented, and inclusive piano teacher.

come to the Buena park mall,great prizes bring your friends and family,very clean and staff very…read morefriendly

My son and daughter have been taking piano lessons here for nearly a year. The setup at this studio…read moreis that parents wait outside in the waiting room while the children go in with the teacher. There are cameras in the lesson rooms, but parents do not have access to them, only the business owner does. Occasionally, I would sit in with my children, but later I was asked to remain in the waiting room as the teacher felt the kids distracted each other. Recently, a very concerning incident occurred. My son told me that during his lesson, his teacher showed him an image to demonstrate "good posture." When he first described it to me, I wasn't sure what kind of picture it was, and I initially gave the teacher the benefit of the doubt. However, when I later asked Miss Lee (the owner) and the teacher to show me the same image, I was shocked to see what it was. The picture had no real connection to piano playing or posture and, in my opinion, was completely inappropriate in the given context, especially considering it was shown to my son alone in a room with his male teacher. To be clear, the photo itself was not offensive on its own. What made this troubling was the context and lack of relevance to piano instruction. I felt it crossed a boundary of professionalism. I brought this issue directly to both the owner and the teacher on Friday, August 29th, and was told that it would be reviewed with their board. I am sharing this so that other parents are fully informed about the environment and practices here. Every parent has the right to decide what they are comfortable with for their child's lessons, and for me, this situation raised serious concerns.

I have had both my young sons attend for lessons here for almost two years now. I've had nothing…read morebut wonder experiences with all staff there. Nick was my son's piano instructor and he was absolutely brilliant and patient. My son has learned so much going once a week with Nick. I saw nothing but professionalism with my son. I recommend this place to all colleagues and friends with children. You can see how talented the instructors are and how well the children learn and grow from watching the performances every year. My son grew so confident thanks to Nick who encouraged him so much. As parents, you could most definitely sit-in on with your child during lessons. It's a choice you make as a parent to wait in the lobby is sit with your child. There are cameras in every classroom. It feels safe and comfortable environment. That has been my own personal experience here.

Awesome employees! They were very respectful, don't look to get money, but look for which violin…read morebest suits you. I suggest looking for instruments in their website and booking an appointment when buying something. Definitely coming again!

As soon as I walked into the store, a staff member greeted me and offered help--even though he…read morelooked busy handling some paperwork. He asked what I needed, and I explained that my acoustic guitar had a broken peg tuner. I already had the replacement part with me, so I handed it over. Instead of jumping straight into recommendations or upselling, he immediately tried to fix it on the spot. Once he confirmed it was repairable, he quickly cut the string, replaced the tuner, and got everything back in place. The whole process took less than 10 minutes! I live in Carson, so driving out to Lakewood and getting it fixed the same day was such a relief. This guitar isn't for professional use--it's for my daughter who's just starting to learn--so having it ready right away saved me a lot of time and hassle. He even tuned it by ear in seconds, which was really impressive. Overall, a smooth and pleasant experience. I really appreciated the quick, no-nonsense service and would definitely come back again for future repairs!

Came in with a broken saddle on a Floyd Rose, not even sure if it was worth his time because it's…read moresuch an easy part to order but I had no idea how to make sure I got the right part. Steven pulled out his calipers, took measurements, walked me through exactly what I needed to find the right replacement part, and didn't charge me a cent. Even told me to reach out if I had trouble finding it or had any questions. Genuine guy who clearly loves what he does if you're reading this I HIGHLY recommend reaching out to him

I attempted to do my own rewiring and did a lousy job. My tone and volume knobs were not working…read moreproperly, so I brought my bass here. Steven resolved the issue and even replaced a pot (an additional problem I was not aware of at the initial consult). He is friendly, communicative, and also does custom builds. He let me test it out before walking out of the workshop. Will definitely return if I need any work done on my instruments. Happy to support a local business instead of going to guitar center. I can play again. \m/

I've loved the drums the entire 5+ decades of My Life. And randomly browsing My eyes lit upon this…read moreused Pearl drum kit, living in FL. Fast forward to dropping the proverbial hammer, I did the business, paid the $$, and finally - took forEVAh, emotionally speaking (just about 3-4 weeks IRL) - My drum kit arrived in CA. And here's where My magical day manifested. The Drumming Section Guy - Dewayne, the human being in the pics with the super cool hair - assembled the million drum parts while answering all of My newbie drummer questions. And while I was completely engaged & distracted, AllofaSuddenouttaNowhere My new Drum Baby was born! It really felt like Xmas morning, I was sooo, soo excited I almost peed Myself loll. Dewayne educated Me mostly enough that I was able to reassemble 87% of My drum kit at home; if I had to wrestle with that huge box We started with, I'm positive I would have been too overwelmed, given up, and sadly returned it... but That's Not How This Story Ended. Thank You Dewayne. You are a Good Human Being, and I will be forever grateful to You. These Guitar Center folks made a great hire with this one loll.

I am extremely disappointed with my recent experience at Guitar Center. I ordered a brand-new…read morespeaker Mackie Thump215XT 15" 1,400W and paid for a new product, but what I received was clearly a used speaker, Mackie Thump 215 which is a different model. The packaging appeared to have been opened, and the item showed signs of previous use. When customers pay for new equipment, they expect to receive exactly what was advertised. Receiving a used item instead is unacceptable and reflects poor quality control. This experience has made me question Guitar Center's commitment to customer satisfaction. I hope Guitar Center takes responsibility for this issue and improves its processes to ensure other customers do not have the same experience. I suggest is that you check everything before you leave the store make sure you're getting what you paid for!