They did good to work, they're communicative. Troy took good care of us in repairing a saxophone…read moreover the holiday.

I needed to run in for some guitar picks during my lunch for my sons stocking.... Thank you so much…read morefor the guitar picks!

I had an excellent experience with Ulysses! He did an amazing job working on my bass, and I'm…read morereally happy with how everything turned out. His attention to detail and quality of work really stood out. What I appreciated most was the great customer service. He took the time to explain things to me and recommended some products and tips to help me properly take care of my new bass and keep it in great condition. It's always nice to work with someone who genuinely cares about their craft and their customers. I definitely appreciate Ulysses' work and would recommend him to anyone looking for quality bass setup and service!

I am extremely disappointed with my recent experience at Guitar Center. I ordered a brand-new…read morespeaker Mackie Thump215XT 15" 1,400W and paid for a new product, but what I received was clearly a used speaker, Mackie Thump 215 which is a different model. The packaging appeared to have been opened, and the item showed signs of previous use. When customers pay for new equipment, they expect to receive exactly what was advertised. Receiving a used item instead is unacceptable and reflects poor quality control. This experience has made me question Guitar Center's commitment to customer satisfaction. I hope Guitar Center takes responsibility for this issue and improves its processes to ensure other customers do not have the same experience. I suggest is that you check everything before you leave the store make sure you're getting what you paid for!

Came in with a broken saddle on a Floyd Rose, not even sure if it was worth his time because it's…read moresuch an easy part to order but I had no idea how to make sure I got the right part. Steven pulled out his calipers, took measurements, walked me through exactly what I needed to find the right replacement part, and didn't charge me a cent. Even told me to reach out if I had trouble finding it or had any questions. Genuine guy who clearly loves what he does if you're reading this I HIGHLY recommend reaching out to him

I attempted to do my own rewiring and did a lousy job. My tone and volume knobs were not working…read moreproperly, so I brought my bass here. Steven resolved the issue and even replaced a pot (an additional problem I was not aware of at the initial consult). He is friendly, communicative, and also does custom builds. He let me test it out before walking out of the workshop. Will definitely return if I need any work done on my instruments. Happy to support a local business instead of going to guitar center. I can play again. \m/

My first time. I came in with my little pink guitar that was out of tune. They helped…read moreMe immediately. I was out within 15 min. So friendly and kind people. Love this place.

I love this place. Came in to get a sax and flute cleaned and another sax repaired. Their service…read moreis awesome and their prices are great. I'm getting all my instruments needs done here going forward.

My son has been taking guitar lessons here since June of last year, and we couldn't be happier with…read morethe experience! His instructor, Adam, is patient, encouraging, and truly wonderful with my son, who is now 6 years old. In less than a year, my little one has learned so much and now has such a genuine love for playing guitar. My husband decided to start taking lessons with Adam, too, to improve his skills. There's no pressure or long-term commitment, just a friendly, supportive environment that makes learning music fun for all. We highly recommend California Guitar Academy to anyone looking for quality guitar lessons with teachers who really care about their students whether you're a beginner or advanced.

I highly recommend California Guitar Academy! I've really enjoyed taking lessons with Mike. He's…read moreincredibly knowledgeable, patient, and truly knows how to break things down in a way that makes learning feel achievable and fun. He creates a supportive environment and helps you improve quickly while building confidence. If you're looking for a great guitar teacher, Mike is the best!

As soon as I walked into the store, a staff member greeted me and offered help--even though he…read morelooked busy handling some paperwork. He asked what I needed, and I explained that my acoustic guitar had a broken peg tuner. I already had the replacement part with me, so I handed it over. Instead of jumping straight into recommendations or upselling, he immediately tried to fix it on the spot. Once he confirmed it was repairable, he quickly cut the string, replaced the tuner, and got everything back in place. The whole process took less than 10 minutes! I live in Carson, so driving out to Lakewood and getting it fixed the same day was such a relief. This guitar isn't for professional use--it's for my daughter who's just starting to learn--so having it ready right away saved me a lot of time and hassle. He even tuned it by ear in seconds, which was really impressive. Overall, a smooth and pleasant experience. I really appreciated the quick, no-nonsense service and would definitely come back again for future repairs!

Today was my first time here and it was amazing and had AC! They fixed up my violin string for a…read morevery cheap price! The staff was also super kind and polite! Will be coming back soon.

I took my Ibanez RG in to Steve for his "Rockstar Setup," and I can honestly say it was worth every…read morepenny! I've had plenty of basic setups before, but this felt like a whole different level of attention and care. He walked me through what makes his Rockstar Setup different and you can tell it's not just a quick adjustment, it's a full dial-in of the instrument. When I got my guitar back it played incredibly smooth, stayed in tune better, and just felt more responsive overall. Anything and everything that could be oiled or lubricated was taken care of. The amount of work and detail that goes into the rockstar set up actually takes a few days and I guess depending on the condition of your guitar the longer it takes. My guitar had a lot of rust on the bridge and tuning keys. One of the saddles was even frozen in place and I couldn't get the string out. Steve took care of it. I didn't even notice how bad the condition of the guitar was in until I saw all of the photos Steve took. (Before and after). Who does that? It's hard to describe, but it actually made me want to pick it up and play more. Everything felt tighter and more precise without sacrificing comfort. The smell of the oil on the bridge and the lemon oil on the neck actually smell good too! You can tell Steve takes pride in going beyond the standard setup and really bringing out the best in the guitar. If you're on the fence about upgrading from a regular setup I'd definitely recommend going for it. I'll be sticking with the Rockstar Setup from now on.

I brought in my BC Rich and my boyfriend's Les Paul to Steve one for a pickup install and a the…read moreother for a setup, and I'm really glad we did! Steve was super nice and easy to talk to which made the whole experience smooth from start to finish. My boyfriend had P90s installed in his Les Paul and needed it back in time for a gig, and Steve delivered! On my BC Rich he dialed everything in perfectly the intonation is spot on! the action feels just right, and the neck adjustment made a huge difference in how it plays. It's not easy to find someone who works this fast and still pays attention to all the details, but Steve definitely does. I wouldn't hesitate to bring any of our guitars back to him, we live in Long Beach and his shop is so close to us another plus!

This was an amazing place to come to. I had the opportunity to learn the piano with my great…read moreteacher Alonzo. He was very kind and always took things slowly which helped fix my mistakes. What brought my review down was the price. Although it was quite expensive and it was every month it was actually quite worth it and I can also buy little things at free cost, but I had to earn tickets. You can earn tickets from ending each session. I came here for a solid 2 years and it was a great decision.

Been a staple in the neighborhood helping musicians. Would recommend. Been here for years!read more

Violin bow needed repair in order to sell Couldn't fix my problem but gave me a great referral…read morechoice.

I went in to inquire about having my guitar set up. The man on duty was very helpful and answered…read moreall of my questions. He was also very helpful to my friend who was trying different guitars. I think I've found a new guitar store!

Great rehearsal space, and now they've added a store that is a great alternative to the big box…read morealternatives. Specialized services, and just good people. On top of that, they had recording studio and engineers that are second to none.

My favorite place to grab anything from strings and guitar cables to pro audio gear! So much better…read morethan dealing with the big chain store type places!