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    Downtown Community Escrow Services

    2.9 (8 reviews)
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    7 years ago

    If you are looking for an Escrow Officer, Eric Hayden is your man. Professional, Punctual and knows his stuff. Highly recommend him.

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    Hacienda Escrow - Jasmine Grant, Escrow Officer

    Hacienda Escrow

    (16 reviews)

    This has got to be worst escrow company in the Inland Empire. They are known in the real estate…read morebusiness because they know how to deal with wholesalers and their assignments. Overall their customer service is terrible. We've recently had a few escrows with them, not by choice but because we are very active home buyers in the area. They are too loyal to their repeat customers and sometimes speak as if they are a principal in the transaction not a 3rd party like they're supposed to be. Anytime there's a major delay on the seller side, we as buyers need not complain but when there's a minor buyer delay they ridicule the buyer. I have a transaction with them right now that was brought to me by a wholesaler. After months of escrow being opened the seller changed their mind and is deciding not to sell because after receiving a demand she won't have the funds to live the remainder of her life. I requested a cancellation to get our EMD back and Sam with Hacienda sent me Cancellation instructions with a $500 fee charged to buyer? Why are they trying to charge us for a seller default? I have never had an escrow try charging this. Anytime there was a cancellation by buyer/seller the escrow did not get paid unless the deal closed. I called in and sure enough Sam was no longer with the company so I spoke with Evelyn who then forwarded me to the (owner) of Hacienda, Bryan, and he is still trying to charge us the $500. There's some serious issues with this company and is starts from top, down. I do not recommend them to anyone.

    We had the pleasure of working with Evelyn and Griselda during a complicated transaction and they…read moredid an incredible job. Very professional and efficient during that time period. We would highly recommend them for an escrow transaction. They certainly are an asset to the business. Nuvoo Capital "We flip Houses"

    Downtown Community Escrow Services - realestatesvcs - Updated August 2026

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