This is one of the bigger post offices on the area, and it's clean and nice with plenty of parking…read more It's also one of the few places in the area where you can get help with passport services, which is why I went. You need to make an appointment ahead of time so when you do that they help you pretty swiftly. The guy working when I was there was very friendly and helpful. They also have a big front desk where you can get other services and several people working there to get the line through. Another thing that was new to me here is an electronic do-it-yourself section where you can get mail and packages sent without needing an actual person to help, kind of cool.

Yes the location and lots of parking is good but the people that work there seem rude. My biggest…read morecomplaint is the big container they have to drop off packages. Customers just throw packages in there and can damage other peoples envelopes and boxes. They need to take your already paid for packages in a secure and safe location. Please get rid of the community shipping crate.

I don't know why the poor rating on this post office. It's small and a bit awkward to drive in and…read moreout of, but seriously? I've seen many post offices a lot smaller and stranger than this one. It has the usual P.O. boxes for rent, and a small store inside with boxes, packages, and other supplies to purchase, along with the usual Priority/Express supplies. There is a clean counter to use to prep your items with pens, etc. The gentleman who works here is polite and helpful. I've spent time prepping things at the counter and have overheard him dealing with other customers and he is very patient and kind, especially considering how many elderly appear to use this particular branch.

Man I thought the downtown Lakeland post office was bad but it's the freaking Taj Mahal compared to…read morethis one. And it's not that the service is especially terrible here (slow to be sure, but the clerks are at least pleasant), it's the location, size and poor layout of the place itself. Also, the sign is parallel - not perpendicular - to the street. You know how many times I've driven past this place because I couldn't tell it was a post office?! First of all, it's located on the fastest intersection of S Florida Ave and also the most cramped. I'll bet accidents are common here. Secondly, the parking lot is extremely cramped. I almost got T-boned pulling into it because a car in the first parking space was backing out as I was pulling in and there's no way to go around a car backing out (unless you have a moped maybe). Additionally, there are not one, not two, but THREE wicked blind spots you have to navigate through just to GTFO (see photos). As for the actual post office it's very cramped. The hallways are narrow, the main room is also tiny and quiet. There's usually not too many people here and yet the clerks still take forever to complete transactions. At least they're friendly. There's just no reason to go here. The downtown branch is only a mile or two away and has much easier access parking and a much bigger space. Unless you live within walking distance, I see no reason to use this branch.

As far as Post Offices go, this is my pick to stop by in Lakeland. You really never know what…read moreyou're gonna get in a post office experience- and there are so many bad stories. This Combee location has always been good for me- the workers are kind and helpful. I've had to stop here for various reasons and it's never unpleasant. It's located on a weird side street along Combee Road and is easy to miss. Because of this I don't think it receives as much traffic as other post offices so it can be more convenient to go to for that reason too. 2 thumbs up for this location!

No matter what time of year they always give great service; thank you for your hard work and…read moreefforts.

I just went online to google the post office hours and saw they had 1 star and HAD to leave a…read morereview. I hope someone else does this too because these workers do not deserve that. They've been getting their butts kicked with COVID. Less staff, more business and more procedures that slow things down. These very essential workers get from me! I sell stuff on EBay all the time and they are always polite and fast! Yes, if you go at the wrong time you might wait behind 20 people but they are up there taking care of each person just how you would want to be taken care of and moving as fast as they can! Learn how to use the self service machine if you can't wait. This Post Office is great and mistakes happen. Get tracking numbers & get informed delivery, things happen. I've never had an issue and visit weekly.

Called about passport information got their automated "service" and ended up not talking to anyone…read more I know they have people in the office they just don't bother to answer the phone. They screw up getting mail to us, they don't take responsibility for their screw up; they can't be bothered to answer questions unless you come into the office. Even the office on Lakeland Hills Blvd. in Lakeland doesn't do its job and answer questions. Each year they keep saying they need more money per stamp, but the service quality drops more each year. Maybe we should just get rid of the post office what a waste of tax money!

They've lost my $150 shoes and tracking them is impossible. The customer service is less than…read morehelpful and it's going on 30 days . I've had three people contact me or I've contacted them and no luck . I just want my priority mail insurance money. No reason they should loose my mail it was a well marked parcel , no longer will I ever trust them .

This post office is terrible and they simply do not care. I work for a post office in Pinellas…read morecounty and they would never let us be so careless and nonchalant about customers packages. I ordered a package for my elderly father and they returned it to sender saying the address was insufficient. I checked the shipping information and it was all correct. Called the office and they told me sorry it was an accident. I then asked what they are going to do about my package then they told me they couldn't do anything. Will be going up there to speak to a supervisor in the morning as I am out $60+ dollars for an order for my father. This office gives USPS a terrible name.

This is a small post office with unique hours. Conveniently located. Small parking lot but easy to…read moreget in and out of. I couldn't give it 5 stars because they don't offer any self service options like a kiosk or way to get materials/stamps outside of their business hours which are limited. If you work traditional hours this isn't a place that will suit your shipping needs. They are only open 9-4 and closed daily from 1-2 for lunch. The only thing you can do outside of their business hours is drop off a letter/small package and check a PO Box if you have one.

This is a great little one-counter small town post office. It is a five-star location if you mind…read moretheir hours. They close daily from 12 to 2 for lunch and are open shorter hours than the larger branch post offices (4 pm maybe?) and have no Saturday hours. Their clerks are both knowledgeable and friendly. If you play it right, you can avoid the long lines of other places. I wish we were rewarded with more hours for this location!

Why is this office still around? Worst in the state. Just received an item that should not be…read morefolded, folded in my mailbox damaging everything in it. Lazy and pathetic, completely worthless post office. Id give negative stars if I could

I'm guessing the person talked about in other reviews is gone. I've been here several times in…read morewithin this last year and the customer service is great.

The staff at Eagle Lake Post Office are always professional, personable, well-informed and…read morecourteous. The building is modern and clean. I have maintained a P.O. Box at this post office for years, and intend to do so for years to come. It's a 10 out of 10 for me. William McDonald, PhD

Im just very happy that we have a FULL service post office in Eagle Lake, FL with perhaps at most 4…read morestreet lights. The employees are always welcoming!

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal

Absolutely Horrible! Every time I come in here there is just a very long line and only two people…read moreat the front counter and it is just ridiculous how is it you only have two employees and you have a line out the door.

Had a great attention with my Passport application Mr. Rafael was very professional an efficient.read more