How do I describe S.A.C Auto Body...? Easily. It's a great business. It's just as simple as that my…read morepeople. So if you're in the market for a repair then you should start your experience here with Sean. S.A.C is a small independent auto body repair shop, and I've seen it grow from one man to a small team of three that will continue to grow. The work is quality and thorough. As it should be. From small nicks, to windshields, to total body repair. They have it and are good at it. They don't skimp and will treat you well. That being said know that because of this level of detail things can take a minute to get in (the shop is often full up) and get out (due to the amount of detail). So pad in some time, and know that your vehicle will be in the best of hands. S.A.C Auto Body is truly the best there is and that's all I have to say... wait did I mention the amount of detail and care they take with your auto...? Oh, okay. Yeah, not that's it.

On vacation from New Jersey, my VW Jetta TDI required auto body repair. Mike was able to…read moreaccommodate us right away, committed to complete the work by the end of our stay, and personally picked up parts to make good on his promise. My car trailer was also banged up, and Mike located a fender for it. He fixed the one on the other side before it became a problem. Back in the RV on the way home, towing my VW on the trailer, I'm pleased that professionals at Rt. 16 Auto Body were able to fix everything on time, at a good price, and with high quality.

I brought my truck in for some work and in the process they lost a part for my door. They said the…read morepart was there but when I got it back I found they DID NOT hook up the fob sensor for the drivers door and when I look at the door the cover for the screw inside the door handle was missing. They fixed the fob sensor and said they would order the part, month or so later they did not call back so i called them and was told they can't get the part so to bad so sad. I always thought these guys were great to and have recommended them to others in the past but I see I was wrong.

Needed my door adjusted because the wind blew it open. The guys were prompt, nice and respectful…read more Would recommend them for auto body needs in Rapid City.

Highly recommend! Ryan spent extra time studying my damaged vehicle while writing the repair…read moreestimate. The estimated price for repairs was as expected. Ryan properly set my expectations, I.e. the price could possibly be more due to hidden damage. My vehicle ended up being totaled by my insurance. Ryan explained to me that he would do his best to keep costs down. And he did! Communication was great and every employee I had contact with was helpful and polite. Hopefully, I have no further need for a vehicle body shop, but if I did I would definitely go back to Ray's.

Brian went above and beyond He made my car look like brand…read morenew and if you need any type of auto body repair he's the man to go to

I had a great experience with Roy's Body Shop. They were able to get me in within a day or two to…read moreinspect my vehicle, and they fixed the issue the very same day. The staff was courteous, professional, and thorough throughout the process. They took the time to explain exactly what was causing the rattling noise in the undercarriage and made sure I understood the repair. I appreciated their prompt service, clear communication, and attention to detail. I would definitely recommend Roy's to anyone needing quality auto body or repair work.

800 miles from home with front end underbody damage on my BMW and stopped in unannounced. Front…read moredesk welcomed me with open arms, Eric took my car into the shop, and about a half hour brought it back up front with solid fix to get me home. Price was exceptionally reasonable and I was on the road in less than an hour. Thank you, Roy's. Dave R, Cedar Rapids, Iowa.

They recently fixed my almost brand new car and did a great job. They were very easy to work with…read moreand did the service very quickly once the parts arrived. Would highly recommend!

The guys at Neumiller went above and beyond to help me. My RV van has a spare tire mounted on the…read morerear door. The mounting equipment began to come apart and could have caused a serious mishap. At 7:00 am I saw their OPEN sign and pulled in. They fixed my issue even though I had no appt. They were fantastic. I highly recommend them for their expertise and their willingness to help.

If there was an option for negative stars, Granite Motors would deserve it…read more We brought our daughter's 2016 Buick (with give or take 75,000 miles) into their service department because the check engine light kept coming on. The service writer told us the turbo was the problem and that it was covered by warranty. We were shocked, so we asked THREE different times if he was certain. Each time, he confidently reassured us it was covered. Based on that guarantee, we agreed to move forward and even requested pricing on additional maintenance. By Monday, after hearing nothing, we called--only to be told: "You're going to be upset with me." Suddenly, the story changed. Now the turbo wasn't covered. The excuse? He "fat-fingered the VIN number." This wasn't a one-time slip-up; it was repeated misinformation given three separate times. That's not just sloppy--it's outright negligence. Even worse, the service manager and dealership manager admitted fault, yet the best they were willing to offer was a measly $230 off labor. Then, instead of making things right, they started avoiding us altogether. At one point, their response was literally: "Well, you're more than welcome to come and get your vehicle as we don't have to do the work." That statement sums up the culture at Granite Motors: zero accountability, zero integrity, and zero respect for customers. They admitted fault and still refused to honor their word. That's not customer service--it's a bait-and-switch backed by arrogance. We will never do business with Granite Motors again, and we strongly urge anyone considering them for sales or service to take your business elsewhere. There are plenty of dealerships who actually stand behind their word. Granite Motors is not one of them.

Good pricing, told the salesman what I was looking for a mind they found me options. I didn't feel…read morepressured.

Thank you everyone at the Deadwood Avenue location. Visiting from out of town, and had an issue…read morewith my front drivers side brake, screaming like a banshee. The problem straightened out, but I felt I should get it checked out anyway. Wonderful experience starting with Drew, who scheduled me in within hours (2) of my call. My truck checked out, and I was out of there in less than a half-hour. Thanks again, and I appreciate the birthday hat!

Always polite with fair prices Honor all warranties…read more Good checks when getting service and oil changes