First of all the dentists and dental technicians in the Skokie office are very nice and very…read moreprofessional. I have seen Dr. Gasser numerous times and the last time he saw me he told me I didn't need a new crown I appreciated his honesty. I also saw Dr. Ethel and was impressed with her thoroughness. However it is extraordinarily difficult to get phone calls returned by the front desk. I needed to find out if a procedure was covered by insurance and had to make three phone calls because no one called me back. I had a crown fall off and I had to call three times to schedule an emergency appointment. I can't figure out why this office has such good dentists and technicians and poor customer service. I would give them 3.5 stars.

Great experience. Walked on on a Sunday and was able to see Josephine and Dr Galliani within twenty…read moreminutes. I was out of there ready to go within 30 minutes! What a terrific team. They were helpful. Friendly. Explained what was going on. And answered all MKY questions!

Dentist had his own agenda about what HE wanted to do with my teeth which mostly consisted of…read moreremoval of some and root canals and crowns on others. I now have 1 lonely tooth on upper. Billing department is not adequate and you cannot get any kind of coherent bill. They have some kind of running total but do not show any amounts for insurance payments. Also I do not recommend payment before YOU receive your insurance statement.

Would leave a zero if I could. Please do not go here for your own good. Went for an initial exam…read moreand cleaning. 1. They said I need all my wisdom teeth removed though only two were impacted. None of my previous dentists ever mentioned this. 2. Didn't fully remove one of them causing multiple infections and extreme pain. And I still do not have feeling in part of my lip months later. 3. Went in due to problems and they basically forced me to do another procedure on the spot with local anesthetic and said I had to pay another $900 for it! On top of all that, the office manager, Nineva, was very dismissive and unempathetic. I wouldn't wish the past month of nightmares and pain on my worst enemy. The worst thing is I feel like all of this was probably avoidable. On the bright side, one of the dentists there, Jason Brenner, was very nice and did what he could for me. The oral surgeon was also professional in attitude, though I'm wary of his skills.

I cannot in good conscience give this place more than the lowest possible rating. The office staff…read moreprovided inaccurate information and showed no accountability when issues arose from their actions. I found it inappropriate and unprofessional. A very, very, disappointing experience overall.

Who would think anyone would look forward to going to the hygienist to have their teeth checked and…read morecleaned? Well I do! My hygienist is kind, gentle as well as thorough. I always leave not only with bright shiny teeth but feeling like I have been to a spa!

Dr. Stein was unresponsive and unhelpful when I told him I was in pain after work he had done. He…read moretold me I was not in pain and that he would not adjust his work. He had created a crown in his office for my lower molar. That crown had a sharp edge on the inside face which was very painful for my tongue. I told him about this for nearly 3 years and asked him to help. When I finally insisted that he had to either remove the sharp burr or replace the crown he simply stood there and waited for me to leave. I'm a doctor working in the same office building we were in for over 5 years and had referred patients to Dr Stein. I no longer refer patients to him. I see his behavior as a clear breach of medical ethics.

The most incredible staff. Kind. Gentle. Thorough. I was very concerned before coming and everyone…read moremade me feel at ease. From the front desk staff all the way to the hygienist and the doctor. What a lovely place.

Misrepresentation, Pre-Charging without consent, and Privacy Breach. I do not recommend Nikisha…read moreJodhan. Across three procedures from 2021 to 2025, after reviewing the history of my account, I was quoted a lower price each time and then billed more after the procedures were done. They blamed the insurance and the app they use to estimate, but the fact is they don't do pre-authorization for their quotes. For my recent procedure in 2025, they failed to disclose a prior denial for the same code and same tooth from 2021, yet still gave me a quote that was wrong and later told me the insurance "unexpectedly declined" the same code. They also pre-charged me before insurance finished processing, without my consent, which broke their own policy and added confusion to the bill. This left me questioning whether they already anticipated there would be a remaining balance - otherwise, the pre-charge and refund back doesn't make any sense. When I reviewed the documents they sent me, I also found another patient's EOB in my file. Overall, this office shows a pattern of low quoting followed by higher bills, lacks transparency in billing, and fails to safeguard patient privacy. If this is their standard practice, I can only imagine how many patients may have ended up with the same experience I had.

Dr N. Jodhan refused to respond to 5+ of my calls - she was mileading, misrepresented my pay by…read moreover $1000, and I believe manipulating. Their staff estimated my service to be $2000+ for a tooth extraction, for which they estimated my insurance would pay half the amount, leaving my responsibility to be $1061.00. to which I paid before I left the premise. A month or two later, I received a bill for $1076.50 - the amount my insurance denied. Looking back, I realized I was naive and they manipulated the situation. I thought they would be accurate by merit that Dr. Jodhan's was a professional organization, that their estimates were accurate based on experience. It was after they put my apron for surgery was put that that said I needed to confirm. I assumed that because they were professionals, I might be obligated to pay $100-200. Also, when though the estimated included a tooth graft, they have the recommendation again - thinking back they knew it was optional all along! $1000+ is a huge amount. Knowing that the insurance company pays a substantially lesser amount than the listed price. And their estimate was way off. I called to discuss a mutually responsible settlement. After ignoring 5+ calls, Dr. Nikisha Jodhan instructed that I could pay the full amount with a payment plan. I find her actions to be irresponsive, manipulative, and misleading--which will cost me $1000+ more than I expected She offered a payment plan after I declared to publicize my experience. I am setting up the payment plan, and I plan to share my experience. I have sent her a similar email--continuing to request discussion. She has not responded. VERIFY ALL INFORMATION BEFORE SITTING ON HER CHAIR!

I have Aetna DMO (which is a HORRIBLE plan because it seems that only really sketchy dentists…read moreaccept that type of insurance around Chicago) and had a horrible(!) experience at another dentist in Skokie. After that, I got a recommendation from a friend (whose father and father-in-law were both dentists) to check out Dr. Dave McWhinnie at Smiles of Skokie. I am so glad that I went here. The office staff and hygienists were all super friendly. After visiting way too many sketchy dentist offices in strip malls around Chicago, their office and facilities were a breath of fresh air. New equipment, bright exam rooms and nice decorations. Dr. Dave is incredibly friendly, knowledgeable and really does talk you through each step of the exam and appointment. He wants to make sure you don't feel any pain at all. I had one dentist who attempted to numb me with anesthetic 3 different times, and I could still feel the drill. Dr. Dave did it once and I was good and numb in no time - didn't feel a thing. Finding a dentist you like and trust is incredibly difficult, I think. But I can assure you that if you go and check out Dr. Dave at Smiles of Skokie - your search will be over. Hope your experience is as good as mine was.

Dr. Dave is TOP of the Line as they Get. He cares about his patients, follow's up to make sure all…read moreis well. Communication is top notch. Staff Outstanding. I would Recommend Dr. McWhinnie 100%. He very thorough, explains everything so you understands and makes sure your out of pain!! I can't thank him enough for his professionalism and kindness. One of the most honest men you will find in the business. Thank you so much Dr. Dave see you in 6 months Sue Calhoun

I was greeted by a very friendly reception staff. The office…read moreis large and attractive with a number of rooms for exams and procedures. I came to Dr. Yahav for a second opinion in regards to work I had done by a different dentist with results I was not completely pleased with. Dr.Yahav spent a good amount of time on his exam and was thorough In his explanation of options that would improve my satisfaction of the already completed previous dental work. I came to Dr. Yahav upon a recommendation of a family member who was very pleased by combined implant/bridge work done by Dr. Yohave.

Buyer beware: Dr Jonathan Yahov put in three implanted…read moreteeth on my lower right side, and two implanted teeth on the left side. His crowns on the bottom right and my crowns on the top were filed flat so I cannot chew on that side. Also the porcelain on the top was taken off, and you can see the screws on the bottom crowns. He said he would fix the right side and nothing changed. Also the color of the crowns he added are different color than my other teeth. Asked for a refund so that the crowns could be replaced which he refused to do and is taking no responsibility for what he did Have pictures that show all of the damage including holes in the crowns, and metal screws showing through. This is shoddy work and needs to be addressed. Pictures of 2 teeth are attached

This place does it right! I needed additional gum grafting after a several year hiatus, but had…read morepreviously had several done at another periodontist's office in another town. The previous periodontist I had seen was unable to perform the grafting, so I looked around for another nearby office where I could schedule a consultation. After looking around and reading many positive reviews, I scheduled my consultation with Dr. Gupta. After stepping foot in this beautiful office, I could already tell that I would love it - it's so professionally run! The employees have headsets, the communication I received was friendly and consistent, and it's almost like a spa - I was offered sparkling water, there is calming music, a lava lamp, etc. On the day of my surgery, I was given eye protection, headphones with a choice of music to listen to, and the warmest, fluffiest blanket - I was so comfortable and relaxed. My pre-and post-op instructions were very clear, I was given all of the proper products I would need (mouthwash, chlorhexidine, plenty of gauze, long q-tips, etc) and everything went incredibly smoothly (Dr. Gupta was fantastic!) This office truly cares about the patient experience and I will most definitely recommend to others if they are in need of dental procedures.

Dr. Gupta is terrific. His bedside manner is wonderful and his skills are outstanding. The entire…read morestaff at Old Orchard Periodontics is the best. I truly recommend them very highly. Thank you. Dr. Gupta and staff!

Friedstat Dental Associates is entering a new era - welcoming Drs. Chaikin and Levy. Founded by…read moreRobert Friedstat, the practice has the most modern technology, educated staff and an always warm and welcoming front desk staff. I totally trust the dental care I consistently receive at this practice. If you live close-by, choose this dental practice - the parking is wonderful, too.

I have been a patient here for the last four years. I think highly of the staff-from the front…read moredesk, to the dental assistants, and hygienist. I believe I am getting quality care that I can trust. I am quite paranoid about having work done in my mouth. Dr. Friedstadt and Dr. Levi have gone out of their way to make me feel comfortable. For that, I am grateful.

Dr. Finkel is the great…read more He's down to earth, efficient, and very professional. I had an emergency today and he let me come in while the office was closed. I can't thank him enough for being such a good person. He really cares about his patients!

Dr. Finkel is truly amazing and has gone above and beyond to help me. I had recently had some…read moredental work and needed a second opinion and he took me as an emergency case on the same day, he stayed late that evening to evaluate and treat my case, the very next day, he called personally to check on me, being that I am busy I missed the phone call, but he again called the next day to follow up w the care that I had received to see how I was doing. This just shows how much he cares, so about 4 days later I had to follow up w him in office, and AGAIN he stayed late and waited for me to arrive so that we could finish up treatment, he also had discovered the previous dentist had left a piece of my filling in my socket (hence the pain and wanting a 2nd opinion) he took his time and was able to calm me down through the pain and ultimately remove the fragments left behind, he has gone above and beyond to be an amazing dentist and someone who can surly be calming to those who face anxiety when seeing the dentist. He has shown that even w someone's busy schedule he will work with you and your appointment slot, overall I am very happy w the treatment I have received from him and definitely recommend him to anyone looking for a dentist , I also will be returning for any future work that needs to be done. -Scar