Do to what I consider a breach of trust, I no longer consider the company honorable. My request for…read moreextra care, at my expense was ignored because some one at the Key decided that I do not know what I am doing.

The Key in Santa Rosa, went over and beyond to make sure we received not only the care we needed…read morebut adjusting schedule and personnel to fit our needs. Incredibly responsive and empathetic as well. Easy to highly recommend.

My mother has received wonderful loving care at Jillian's Care Home for over 3 1/2 years. I cannot…read morerecommend them highly enough. My mom has her own oversize bedroom with full bath and even a deck. There is a family atmosphere and care is specialized for individual needs. Yummy and healthy home made food too!

Help at Home has been responsive, professional, and supportive. From the caregivers to insurance…read morebilling, their team has helped make the best of a difficult situation.

I needed in-home health care for my husband who has dementia and was hospitalized and experienced…read morehospital delirium. I wanted to bring my husband home from the hospital setting because I knew he would do better at home. Yet, I was still nervous bringing him home. Scott found a caregiver who arrived the same day he was discharged and all went smoothly. He tries to match the caregiver to the patient. Scott always responded to my questions, concerns, and provided insights along the way. He is knowledgeable, kind and compassionate about his company and the services they provide.

My boyfriend's mother started having intermittent health issues that limited her mobility and her…read moreindependence. We were spending a lot of time running errands for her and assisting her with personal care. As all the adults in her life work full time, this situation was unsustainable. With her blessing, I called Inspired Senior Living Options. Their rep came out to the house to discuss their services. He was professional, thorough, and very respectful. He explained exactly the kinds of services they provide AND the services they don't provide. He also explained how scheduling works and what caregivers do and how they are screened. My boyfriend's mom ended up with fabulous caregivers who are trustworthy, dependable, and affordable. She loves the independence Inspired Senior Living Options has given her. Calling them was a GREAT decision!

Dissatisfied customer. We contracted with this agency for 3 hrs each day. Caregivers were…read moresupposed to log in on the tablet that was left at the house and fill out a form stating what was performed. Some caregivers never even filled it out. MANY TIMES, when it WAS filled out, it would say things like: made lunch, changed litter box, wiped down kitchen countertop. That's it? A 3 hr shift and this is all you did??? Just didn't feel we got our money's worth on most shifts. There were a few times the caregiver would show up 10-20 minutes late. One time, the caregiver went home 45 min. early because the patient told her to leave. Caregiver did not follow procedure and call the office from patient's house. Just left and called her manager once she was gone. Patient needed to be sure his wound was cleaned each day while the caregiver supervised on how to have him do it himself. It needed to be done daily and there were a few times the caregiver did not have the patient clean his wound - which was VERY important (and one reason WHY we hired help). When one of the patients was being discharged from a rehabilitation center via the caregiver, the discharge papers with prescription information never made it home (these were important papers!). Overall, would NEVER recommend this agency!

I have worked for Sequoia Senior Solutions for the past year and in that time have had the pleasure…read moreof meeting many of the care givers that Sequoia employs. The first thing that comes to mind when thinking of the caregivers is their constant dedication to their clients. I remember during the fires last year watching the caregivers make sure their clients were safe even at the risk of their own safety in some cases. Watching the caregivers and the clients they care for is really a beautiful thing, it goes way past an employee getting paid to do a job, its more of a friend ship that evolves with the caregivers extending themselves to their clients and caring for them, sometimes until the very end. Having to bring a stranger into your loved ones home because they need care can be hard, but Sequoia helps you each step of the way, from your first meeting with a Care Manager to eventually placing the correct and well trained caregiver in the home to meet your loved ones exact needs. When it comes to the Management team at Sequoia ~ it all starts with the owner operators. Stan and Gabriella lead our team with honestly, determination and the utmost care and concern for their clients and caregivers alike, and it shows with happy clients and employees alike. I highly recommend Sequoia Senior Solutions if you are needing a care giver for your self or a loved one ~ they will exceed your expectations.

If you are reading this review, its probably because you are faced with the difficult choices…read moreassociated with finding a trusted home care professional to assist with a loved one. Fox and Associates have been truly amazing for our family during our time of need. When choosing your duty care provider keep in mind you are really looking for a service that is registered by the state to provide duty care, RN or both services. Fox & Associates has certification for both. You are looking for a great back office team who will accurately bill plus provide full daily detailed paperwork on services completed if you are submitting to insurance. We were paid 100% of all services by our long term care insurance company based on the information Fox provided, without the need to escalate or go back and ask for more information. Finally, the agency should have a great selection of duty care people in your local area who will consistently be there for you. Fox not only had a strong selection of people in Santa Rosa and surrounding area but provided us an iPhone application to see who was scheduled to come to the house over a forward looking two week period of time. Fox's is also local to Santa Rosa which gave us piece of mind that they were not simply a talent agency 50 miles away just sourcing an individual for us. Having all of Fox's staff in the area made all the difference when fill ins and special services were needed. Going through the experience I more fully appreciate the need for a great back office and management team. Fox was incredibly proactive, even having hotel rooms reserved for clients should there be an evacuation order due to local fires. They communicated with the family at any hour of the day when needed, and I was given the cell phone number of the owner and office manager for emergency situations. I feel lucky to have found Fox during this difficult time when we were caring for our loved one. With the stress of wanting to do best for your family its great to have the backing of true professionals which were always willing to go beyond the call of duty to make things as easy as possible.

Hands down Fox and Associates - the best wellness care management thanks to CEO/President Cheryl…read moreFox, RN. This group of admin, nurses and caregivers offer the best service and advice that I have seen. Headquartered in an actual home, their campus has a two story office structure adjacent to their parking lot that houses additional private offices, conference and training rooms. I had my questions answered after using this link: https://www.youtube.com/watch?v=ywiojcZgHT0

My sister applied for the caregiver position. She was discriminated and humiliated by the staff…read morebecause she didn't speak English fluently as she knew that the staff that she was talking to can speak the same language. She knows how to "SPEAK ENGLISH" and has been working with the elderly without any problems communicating. At-home caregiver staff even asked her to rate her English from 1-10. This is disrespectful. The staff assumed that my sister could not speak english basing on her accent. After the phone interview, my sister felt down and discourage because of this. Please don't apply to this agency. There's a lot of agencies who are respectful, and knowledgeable to help applicants, and clients. So unprofessional and bias. #racist #discrimination.

I have used At Home Caregivers for nearly a year to provide daily care for my aunt who has…read moredementia. There were stumbles in the first few months, however, their senior management made sure all the issues were corrected. Since then there have been times when staff has had to be replaced either due to my aunt becoming moody with them or the caregivers situations changed - the management made it a priority to get suitable replacement staff quickly. They not only filled the openings quickly they filled it with the RIGHT person, not just a body to fill a slot.

This a a very nice home and one that you should definitely tour if you're thinking about finding a…read moregood place for you or your family member. They do home cooked meals with fresh ingredients and treat the residents with the utmost respect. The care providers are skilled, polite, and experienced. Definitely one of the better places we've looked at for grandma.