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Dr Catherine Cornejo DVM

5.0 (1 review)

Services - Dr Catherine Cornejo DVM

Pet physical or wellness exam

Pet vaccinations

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13 years ago

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Napa West Pet Hospital - Bean

Napa West Pet Hospital

(81 reviews)

I came to Napa West/River for a second opinion when Dr Underhill at Silverado was telling us we…read moreneeded to put our dog down immediately because his platelets were so low he would die a painful death if we didn't do so. On the advice of a friend who is a vet in another state, I got a second opinion from Dr. Carroll. It turns out that the test done at Silverado was inaccurate and his platelets were fine. So thankful I sought a second opinion here and have since moved all vet care over to them for my very much still-alive dogs. Dr. Carroll is a wonderful and thorough vet who truly cares and goes out of his way to communicate well with you through any health challenges you may navigate.

I visited this clinic because I needed health certificates for airline travel with my cats. Before…read morescheduling and again when I arrived, I specifically explained that I needed the exam and certificate required for travel. I was quoted approximately $203 per cat by two different staff members. After the exams were completed, I was informed that the actual cost would be several hundred dollars more than what I had been told. My frustration was not with the price itself, but with the fact that I made my decision based on the information provided by the clinic. What disappointed me most was how the situation was handled. When I tried to explain that I had relied on the information given by their staff, I felt my concerns were dismissed rather than addressed. The owner ultimately ended the discussion without offering any solution. The medical staff were professional, and I did receive the documents I needed. However, the communication regarding pricing and the way the issue was handled left me very disappointed.

Dr Catherine Cornejo DVM - vet - Updated June 2026

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