We have been going to Silverado Veterinary Hospital for over 20 years. Their service is outstanding! The entire team at SVH is super friendly, helpful, patient, professional and knowledgeable. We took our 1 year old Blue Heeler, Raider Jr, to get his annual physical and vaccinations last week. He is not a fan of the vet and was very timid. Dr Campbell and her assistant worked with him to settle him down and give him the exam. They were extremely patient and gentle with him. He relaxed and all was good! Many thanks to both! Throughout the years, we have always received fantastic service from SVH and we would highly recommend them. A special thanks to Amy, who always has a hello for us when we see her! She has been such a big help and friend to us for many years :) read more

Best clinic I've ever visited--human or animal. As a doctor, I'm blown away by their efficiency; they return calls in seconds while my own physician takes months. The customer service here is elite and the support for a first-time pet owner is unmatched. A total blessing for me and my pup! Also my pup got spayed by Dr Blaviss and the way she's acting as if she didn't have all her organs taken out.... Wow. She's doing so well post surgery (maybe too well cuz I'm scared she'll pop her stitches) read more

I love this vets office but for the love of God I am so tired or making appointments and still having to wait at least 30 minutes past the appointment time - today I waited 45 minutes and then was told the vet I had scheduled with had to take an emergency so I left as I wasn't going to wait 1.5 hours past the appointment. I appreciate that they take urgent/emergent walk ins but maybe schedule a vet specifically for that so the vets with scheduled appointments aren't constantly running behind. read more

Silverado Vet Clinic truly exceeded my expectations. Their response times were excellent, and the level of care and service was outstanding from start to finish. Annabella and Dr. Rockwood were absolutely amazing with my pup--making him feel comfortable and at ease, and honestly doing the same for me as well, right from the beginning of our appointment. We came in for an annual exam, and I left feeling confident, supported, and so grateful for the care we received. I'm more than happy to call Silverado Vet Clinic my pup's go-to vet. Thank you, Annabella and Dr. Rockwood! read more

My son's dog is in great pain and is presently being seen by Silverado Veterinary Hospital. I called at 11AM to have a previously prescribed pain medication prescribed again since my son is out of state. 3 hours later I called back at 2PM to see if the medication has since been prescribed. The receptionist told me the doctors only do prescriptions after ALL the appointments have been seen, that means they wait until late in the afternoon to consider emergency meds. Also, the receptionist said that it "usually takes 24 to 48 hours for emergency meds to be prescribed". Ridiculous! read more

Dr. Rockwood and her team have been fantastic. Professional, kind, pragmatic and communicative. I was looking for a new doctor for my 'kids' since we moved to Napa, and we have definitely found a great fit for our family. read more

I cannot say enough about the super hero's that we rely on for the most important little creatures in our lives. thank you, thank you, thank you! Holly and Iggy and Braelyn (and Potato Bug over the ) are forever grateful read more

WOW.... I LOVE THIS VETERINARY CLINIC! Being new to the Napa community, I tried a few vets in the past two years, and was not happy with either of them. I am so happy to have finally found Silverado Vet Hospital, close to our home, and so very easy to work with. Today, we had our first wellness visit for my 17-pound Maine Coon kitty. Everything went smoothly, they were ON TIME for the visit, sweet with my cat, who was stressed. They helped answer questions, and they were half as expensive as the other clinics I went to. Because my cat was stressed, I left without getting my Rx and flea meds, but later, through a phone call, I was directed to their excellent website for ordering flea meds or other RX. How easy was that?! Everyone was so lovely, so friendly (Annabella and Dr McCrane), and very helpful for a stressed cat. Thank you all for your fantastic care and assistance. read more

Wonderful team at the entrance! So nice to arrive in this place were everybody tried to please you! Dr Rockwood and her assistant were very professional and super friendly with Figaro! We absolutely love this place! Do not hesitate to come here ... A Gem read more

Miss Kitty had a growing lump near her tail, so we knew she had to be seen by a vet. Thankfully Silverado was able to squeeze her into the next day's schedule. By then, we could see a small wound that was starting to develop a foul smell. Likely an abscess. We arrived a few minutes ahead of schedule and I told the receptionist how Miss Kitty hated to be in her carrier, so she kindly said she'd find us a room. Less than a minute later Alegra came to greet us, escorted us to a room, and took Miss Kitty's vitals. Miss Kitty calmed down as she freely explored the room, and Alegra could not have been any sweeter. A few minutes later Dr. Underhill came in. She was just as engaging and knowledgeable as Dr. Flowers (who we had seen last time). She confirmed it was an abscess and explained they'd clean it out and give Miss Kitty a shot of antibiotics. Alegra wrapped Miss Kitty in a towel, took her across the hall, and less than 5 minutes later they were back and she was all done. Such a relief! Thank you so much, Dr. Underhill and Alegra. Miss Kitty is back to her usual self and we are glad to have Silverado nearby. read more

I needed a local vet to help us with our dog while in Napa. Our dog developed some hot spots and they treated him very well and resolved the hot spots with some medications. read more

Over the 36 years we have lived in Napa, Silverado Vet Hospital has provided the best care for our many animals. Our dogs, cats and hens have all received caring, compassionate treatment. The staff is so kind when it's been time to put our beloved pets to rest. I have complete confidence that any of the vets at Silverado will provide a correct diagnosis and treatment plan. read more

Silverado Veterinary Hospital - Veterinarians Near Me - Napa, California

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I always thought that this was the best vet so I called them because my cat had a sprain and I wanted to get him seen. They told me that they would not see him because he needed to be an established patient so I said we could do that but they said it was 3 weeks for an appointment. I called Alley cat and they go me in that week. read more

First time here as well as first time going to a non emergency vet! Had to bring my bunny rabbit Tiny in due to fleas and scratching a lot. Everyone was such a pleasure to meet, absolutely wonderful and loving atmosphere and you can tell everyone who works here has a big heart -- for a first time vet visit to a (going to make my) regular vet I'd like to bring my girl back to I didn't feel nervous or worried at all! From the moment you walk in you feel well looked after and they make sure you and your lovely fluffy family member are doing well! My little one was treated with such love and care and all her needs were addressed-- thank you to the wonderful people working here for making our first time here a wonderful visit read more

Silverado Veterinary Hospital - Veterinarians Near Me - Napa, California

The Doctors and staff are excellent. All of our animals get the attention and time they need. I never feel rushed even though they're obviously busy. Dr. Hess saw my cat for an emergency and only charged me for an office visit stating he had an opening. That's community building at is best!! read more

during the height of Covid, I took my to dead parrot to Silverado. We waited outside as they directed. I got Covid after that and was very sick. That same week I got a voicemail saying her ashes were ready. I simply forgot and HEARD NOTHING MORE FROM THEM!!! . I called up to make an appointment for my dog this week and they couldn't see me because I hadn't paid my one hundred dollars to get my parrot's ashes. I offered to pay the bill and they said that wouldn't make any difference the ashes were gone. Rude and not very understanding during the time of pandemic in our country. I'm looking for a vet out of Napa. Since Dr. Lung retired (CPH)seems like the vets have gone the way of the human medical community. read more

Doctor Hess killed my Rottweiler because of his greed of money. Do not trust him with you pet Dr Hess wanted one last grasp of making a big payday at the expense of my beloved 11 year old family member "Buster". Not many more chances to do so with an 11year old dog I trusted Dr. Hess. It never ever crossed my mind that his love and greed for money would cost my heathy dog his life because of it. I loved Buster. I got him when he was just 12 weeks old. The kindest dog I ever owned. A 120lbs teddy bear who trusted me with his everything. A family member and when he died I mourned like anyone would for the lost of their mom or dad or brother or sister. Buster was Family. What compounded my pain was that I trusted Dr Hess and I foolheartly trusted anything that he told me. He was the Doctor. Thinking naturally that he would have his professional code of ethics guiding him but they were jeopardized by his greed of money. I brought Buster in to see Dr Hess for a checkup. Buster was fine, happy, healthy, it was just a routine check up. Buster was aging and had a little arthritis as all dogs do his age. He would occasionally drag his rear paw as he ran. Dr Hess suggested we do a Myelogram. I didn't know what it was, I just trusted Dr Hess. Its a horrible evasive procedure where they insert a needle into the dog's spinal cord so they can read it. Read what Dr Hess? What were you going to do? Preform a spinal cord surgery on my perfectly happy healthy Buster. Of course not. As you didn't. You just wanted your share of the thousands of dollars that myelogram procedure cost. I went to pick up buster after the procedure and he had no movement in both of his hind legs ever again. Doctor Hess sent me home with a bunch of different antibiotics. I walked buster in and I had to carrying him out of Silverado ver hospital. Buster never walked again I had him to sleep. While at the hospital Dr Hess in between ignoring me and attempting to impress his young female intern. He showed no empathy towards me and my new plight which he caused. Buster was just another dog to him. The hurt and pain and my guilt for allowing this to happen has never left me years later. Shame on you Dr Hess. You probably are a man of science so you don't believe in a higher power I can promise you, what you did to my heart for trusting you wholeheartedly and what you did to a healthy happy Buster. You will have to answer for to your God if you have one. Waves like this don't go unnoticed in the universe. After all these years I still am heartbroken. And for what? Money. Doctor Hess this is a really slanderous review on you and I welcome you to silence me in a court of law But of course you won't because you know I speak the truth about you and I had the vets in Davis CA scratching there heads on why this evasive procedure was done I hope this helps anyone reading this if you are looking for a veterinarian or vet hospital please skip Silverado Veterinarian hospital and skip Dr Hess Heartboken Mark G read more

Silverado Veterinary Hospital - Baby Buster - Veterinarians Near Me - Napa, California

Dr Hess is the best vet I have had by far . Great Bedside manner, knowledgeable, and genuine kindness read more

Silverado Veterinary Hospital - I've had pets all my life. I've never seen a veterinarian with this kind of bedside manner. Dr. Hess is amazing. - Veterinarians Near Me - Napa, California

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They are knowledgeable, professional and gentle with my dog I currently have. I've been bringing my pets here since about 1980 and have always had terrific service. When Wendy asks me if I prefer a certain doctor, I say "no, they're all good," and I mean it. read more

They took great care of my little guy. He hadn't been feeling well and had to take him in for an emergency visit. They were able to squeeze him in and the wait time wasn't too long. Dr.Hill was very thorough with explaining the possible causes of his pains and appreciated the follow up call checking up on him. read more

Just went to Silverado for a nail trim for my dog. In the past the price ranged from $20-25. This time, they charged $49, $25 for the trim and $24 for a technician fee! This is absurd! I like the vet services but be aware, never just go in for a nail trim. Judy read more

We love Silverado! They have been nothing but amazing treating and caring for our three dogs. The doctors are patient and understanding and great at explaining your options. They are not pushy and let you decide what you and your pet is comfortable with. read more

Silverado Veterinary Hospital - Veterinarians Near Me - Napa, California

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Dr. Paul Hess, Dr. Julia Campbell and the entire staff are kind and compassionate. They cared for our little Maltipoo for over a year after she was diagnosed with cancer in her urethra. They communicated well, treated her and us with respect, and helped to prolong our time with her. We would recommend them to anyone who loves their pet. We also had two other dogs and an African Grey parrot through the years that received excellent care. T and L Bowen read more

Vet Tech Jenn and Dr. Michelle provided an unforgettable experience taking my cat Lucy into their hospital yesterday and hitting every note of care. I came in for a second opinion regarding, what I learned from Dr. Michelle, is an extremely rare genetic condition for cats. Vet Tech Jenn came to my personal rescue as I wasn't feeling well and she brought a few things to cure my stomach pain. My logic after getting a second opinion was to obtain pet insurance and upon sharing my next step, both assured me that pet insurance companies would not cover anything as Lucy's condition is now recorded and would be considered pre-existing. That was valuable information. Next week Lucy will undergo surgery at SVH and I'm sure she will be in the best hands. Having experienced so many veterinarian offices through the years, I already know I will continue to choose this one for their professionalism and care. read more

Silverado Veterinary Hospital - Lucy at home. Her front left leg will be amputated at the hospital next week. - Veterinarians Near Me - Napa, California

It was our first time here. We made an appointment because a coworker referred us. I was fearful our kitty would be hard to deal with cause he's an older man and doesn't like being fussed with. We were so pleased! Everyone was so kind. The doctor and her assistant were so patient gentle and kind. Our kitty behaved like a perfect gentleman. We had a very pleasant visit. I'd say the best veterinary experience I've ever experienced!! read more

We recently moved to Napa from Ohio. We hadn't yet found a Veterinarian and one of our cats was ill. They saw our cat immediately and helped him. They were so nice and accommodating...no wonder all of our friends recommended them Thank you, Silverado Vet for helping our cat and making us feel welcome. We have found our new Vet!! read more

Silverado Veterinary Hospital - Wilbur Wright, Silverado Vet's newest client - Veterinarians Near Me - Napa, California

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Over the past 2 years, my senior shih tzu Meesha has been a patient at Silverado Veterinary Hospital. We've had the pleasure meeting many of their outstanding veterinarians - all have delivered top notch care with excellent bedside manor. This post however is a special shout out to Dr. Julia Campbell for going above and beyond to deliver next level, over the top care!! Long story short, I'm traveling to London and will be there for an extended amount of time. Meesha is a big part of my life, as I am to hers so when another veterinarian shared with me they have an in-house doctor travel expert, I was all ears. Right from the start Dr. Campbell made an EXTREMELY difficult process full of may hoops seem easy. She gave clear directions of the precise steps needed to complete Meesha's UK pet passport, outlined exact timelines and went as far as taking on the responsibility of going to UPS to ensure once the USDA issued our certificate it would be expedited directly to our hotel in Boston. I cannot even imagine how big of a nightmare this process would have been of it wasn't for Dr. Campbell - she's a phenomenal doctor, an amazing woman and when you meet her you can feel she genuinely cares deeply for her patients and loves what she does! Thank you Dr. Campbell for being A for AWESOME!! A+++++++ read more

I was so glad they could fit me in on such short notice for my cat to receive COLD THERAPY for his arthritic lower back that flared up. After waiting a few hours (had to be fit in when they had time), Vet RENEE MICHELL said she could do an exam and l let her know to be gentle with his tail area (he has severe arthritic changes in his Manx tail region and I didn't want it to cause him pain). So she instead insisted that he needs to be updated on his Rabies vaccine as required by Ca. law before she handles him. I told her he never bites and I rather not do that or the exam but to simply rest the cold laser therapy pad over his back which doesn't require any handling of pets. She then insisted that she would need to x-rays and maybe blood work to diagnose the issue. Ok.. so I handed her all his xray reports that were done recently and over the years from a different vet- I already knew what was wrong. She said that the paperwork wasn't within 6 months! He needed cold laser therapy applied to his back, that's all. It's not a procedure!!! RENEE is not an honest vet. Napa Humane told me that cats are NOT required by CA law ( not Hawaii law) to have a rabies vaccine but it can be up to certain vets so that's fine but all the requirements she was asking just for a non handling treatment is uncalled for. I went to Pet light in Cupertino for heat light therapy with no prerequisites and he is fine and was never handled by them. The other vets might be good here but steer clear of Renee Michell who is money hungry. read more

I'm not so sure about them over the years they have changed some I use to really trust them with my pets care but I can't say I feel the same way as much anymore at time they have recommended test that weren't needed maybe to boast the bill more. You know when your baby is sick I'd do anything to help them, I've felt that at times like that they can see your distress and take advantage of that. I can't say all of the doctor's who work there do that but I know one who I encountered seem to do that. I believe she no longer works there. She left pretty quickly so maybe she wasn't what they wanted working there. This is only my opinion read more

I used to love this place. Have been going here for 25 years. Then every time I came in I suddenly owed 250 dollars. After my rabbit passed I asked them to cremate her. Two days later I was put in the hospital and I was very I'll. They had called then and demanded payment while I was in the hospital and then dumped my bunnies ashes in a pile up valley somewhere and sent me to collections. Gee thanks read more

The staff at Silverado is the absolute best! They are so caring, knowledgeable, and friendly. Dr. Hess is a hero to our family because of his compassion and exceptional care. Thank you Silverado Vet team! read more

Silverado Veterinary Hospital is top-notch. Their doctors are highly skilled, and they keep abreast of all the current research in veterinary medicine. They far surpass all other vets. Some friends and acquaintances tell me their experiences with other vets, and I am always deeply grateful for the care and fair prices that Dr. Campbell, Dr. Hess, Dr. Bleviss, and all the others at SVH provide. The technicians are wonderful as well. I have been taking my dogs to SVH for 40 years. Quality care costs a bit more, but the results are well worth it. We love SVH! THANK YOU! read more

Silverado Veterinary Hospital - Happy Patient at SVH - Veterinarians Near Me - Napa, California

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Our first time going there with our 2 1/2 month old puppy. They gave us great training and caring tips. Staff was very friendly!! Will definitely recommend. read more

Have always brought my animals here. Dr. Flower is amazing and very knowledgeable. Lately haven't seen her in the hospital.. I brought my jack Russell terrier mix in because of a fox tail problem with one of his paws. After $100 vet visit later they claimed there was no fox tail and he would be okay after a weeks worth of antibiotics. A day later my husband was inspecting our dog because he was still having problems (limping and pain) and managed to get a fox tail out of the blistery looking spot. Thankfully our dog got better almost immediately and was able to walk on his paw. A couple weeks go by and my mother in law brought her dog in because of a potential fox tail, and again Silverado vet told us that there was no fox tail and sent us off with antibiotics and a $200 vet bill. Upon bringing the dog to a different vet, we were told my mother in laws dog had 1 foxtail still in her nose and 2 in one of her ears! SO thankful we didn't just take this hospitals advise. Just because they have a decent reputation in Napa doesn't mean they are the best of service... we have came to this hospital for years with numerous animals (3 cats, 3 dogs) and are blown away by what has happened! read more

I brought my pug to SVH in January to have her evaluated for BOAS (an airway syndrome that affects brachycephalic breeds). Her vet, Dr. Michell, was extremely kind and knowledgeable. She recommended surgery to correct the anatomical issues that partially obstructed my dog's airway, which was performed by Dr. Hess. I was very happy with the care my dog received and I was so grateful for Dr. Hess and his team's willingness to answer my questions before the surgery and provide me with updates while she was at the hospital post-op. The surgery itself was brief and the recovery was very quick. I was amazed by how quickly my dog bounced back from the surgery. Within 24 hours, she was back to her normal self (I had to stop her from playing and running around). I encourage all brachycephalic breed owners to have their dog evaluated for BOAS. This surgery improved my dog's QOL and allows her to breathe easier on a daily basis, even though she was only mildly affected by BOAS prior to surgery. For high-quality veterinary care at a very fair price, look no further than SVH. Thanks Dr. Hess, Dr. Michell, and the SVH team :) read more

The worst, make you wait super long I don't even know why I keep bringing injured animals to this place by the looks of this place you would expect a lot more, maybe it's different for people who bring their animals here but I live up the hill and My cats sometimes catch birds that I have to bring down and I found myself waiting outside for a really long time with numerous texts coming in and out to service other cars it's just really confusing and really frustrating they don't even actually treat the birds are injured animals here they wait for wildlife to pick them up and they ask you for all your information but can't even update you on the progress of the animal I wish I could take the animals directly to wildlife myself instead of having to deal with Silverado read more

Silverado Veterinary Hospital - Waiting with a dead bird.... - Veterinarians Near Me - Napa, California

Always professional, kind and gentle with my darling dog, Humphrey . I highly recommend. I was once was new to town I'm very close to my old veterinarian, but the transition was very very smooth and loving. read more

Silverado Veterinary Hospital - Awaiting our appointment. Like the view? - Veterinarians Near Me - Napa, California

Today's date 10/02/2021 I expect this will not be dismissed into the Yelp Unacceptable review status a second time but remain part of the overall star report of denial of service that was not best for the pet. The first time yesterday it was moved to the unacceptable star list. Real leaders don't edit out report on Yelp that is data based do they? Please accept my report showing Silverado Vet recommendation and withholding access to health and safety for my Springer could happen to others as is already reported on your website. Did Doctor Hess pay to have my report put in the corner out sight? What made you do that? Mark Real leaders inspire results we can trust. A foundation of trust required me to ask and failed to reach for second opinion to explain what made Dr. Campbell at her physical exam, July 15th, 10 am. for my Springer Spaniel to verbally tell me my 6 year old Springer Spaniel had a fractured upper left molar but dangerously omitting the cause of the 1/4 inch hanging pink gum over the molar. She would not answer my urgent request to clarify and trust the need for surgery on the gum growth or tumor replying: "Let's wait a year. There will be calcification under the gum. We provide decalcification." My phone calls to Wendy the business coordinator asking for an after visit summary (AVS) I had had asked for in two previous calls, resulted in an "email form Dr. Campbell that again omitted the following: (1) What is best for the Spaniel with a hanging left molar gum? (2) Ways her recommendation consistent with analysis that is consistent with gum biopsy data would HELP save my dog and provide me with peace of mind ? (3) What was her character-based purpose for her intentional physical exam omission choosing not to "verify and trust" that the mystery gum growth was not: "epulis gum growth, not an oral tumor like sarcoma, not gingival Hyperplasia" for example and more... Deeply ignored and very conconcerned and persistent to keep my committment to care for my Spaniel, I asked a Silverado phone front receptionist who to go to when I was ignored continually. She recommended that I leave a telephone voicemail for Dr. Campbell at extension #3,500, main number: S.V.: 224-7953, requesting delayed answers to my medical questions directly from Dr. Campbell. I failed. I found her voice mailbox was full day and night for these dates: 9-08-2021 - 9-19-2021. The other doctors I called to check availability at: #2800, 3000,#3600, Dr. Hess at #3700 whose message said "he was taking referrals" but no calls, were emptying their voice mail boxes however. In high frustration, I spoke with Wendy at Silverado and told her that Dr. Campbell's email did not provide answers to my medical questions to help me assess the gum growth cited here. She recommended that I make an appointment with Dr. Hess for answers that I could trust on September 27th. 10 am. at Silverado Vet. Here are the results from Dr.Hess when I was looking for a real leader who inspires results you and I could trust: Dr. Hess came into the room where I sat with my Spaniel at 10:30 am. Dr. Hess said, "Mr. F., I do not want you to come to Silverado Vet anymore." I replied: "Dr. Hess, what makes you say that?" Dr. Hess replied, "You don't trust your vet." I replied: "I believe you would do what is best for the pet if you could. If it not a win for you to help me better understand how to keep my pet healthy I can accept that and not return." At this time the Silverado Veterinary Hospital states: "We are not taking new customers." I have provided my recommendation consistent with analysis consistent with data that reveals that Dr.Hess does not provide a consistent culture of accountability and did not when he and Dr. Campbell offered me omissions but not better understandings to keep my 6 year old pet Spaniel healthy. Thank you for reading this and for protecting your pets from omissions. Mark read more

They were alittle out if my way I had to find a vet to bring my frog to. Very different in covid times however it was nice once you get there you text them let them know you are there and they come out to get your pet. Once established the vet calls and let's yiu know what is going on and what should be done, they then bring your pet out to your vehicle and then collect payment and your on way. The only criticism I have is when the lady asked for payment I had to ask her how much it would be first so I at least knew what I was paying. I do miss the interaction and get my one on one questions or concerns heard. I know its hard with these times read more

Silverado Veterinary Hospital - Pictures of the vet hospital - Veterinarians Near Me - Napa, California

A caring and organized staff. I recommend this vet as they have been so thorough and sensitive. They accommodate the working people too with late workday appointments. Our family dog of 15 years old had cancer Dr. Cunningham and Dr. Flowers were gentle and compassionate throughout the process of letting go. My adult children had never gone through putting down a dog, Dr Flowers gently guided us through. It was painful yet peaceful. I can't thank you enough for your kind support. We loved our Deeders so much. read more