Love these wonderful animal loving people! Cassie and Marley…read moreare awesome. They are so nice and give great care to both their fury friends and family! Your fur kids are in great care with California Pet hospital and prices are reasonable! Cassie is so wonderful with the animals. The blood draw, etc are always done with such gentleness, and care!

I have been fortunate enough to never have a pet that needed a procedure. But when we rescued our…read morelittle dachshund, she was not in good shape. I was nervous about her procedure and quite over protective (she is so small and vulnerable and these days, our dogs are like our children!). The staff was really patient with me and listened to my concerns. Even though I was a difficult human, that in no way impacted their care and treatment of my dog. She is doing great and I am really happy with the care they provided and continue to provide, post treatment.

I came to Napa River for a second opinion when Dr Underhill at Silverado was telling us we needed…read moreto put our dog down immediately because his platelets were so low he would die a painful death if we didn't do so. On the advice of a friend who is a vet in another state, I got a second opinion from Dr. Carroll. It turns out that the test done at Silverado was inaccurate and his platelets were fine. So thankful I sought a second opinion here and have since moved all vet care over to them for my very much still-alive dogs. Dr. Carroll is a wonderful and thorough vet who truly cares and goes out of his way to communicate well with you through any health challenges you may navigate.

THE WORST!!!!! Zero stars. Needed a health certificate for my dog for travel. Did not realize the…read morepaperwork was required to be completed before coming in to be seen. But also, if the paperwork is required and you would turn people away for it not being filled out, WHY did you let me spend all this time filling it out in clinic just for you to decide we will be rescheduled, and then have the audacity to charge for an exam you didn't do? Also, again, if it's that important that you'll turn people away, why not send links to your multiple appointment reminders and clearly say that? Luckily, we immediately found another place with much nicer and not snobby people that costs almost $100 less, and they actually schedule in the time to fill out the paperwork in clinic. This place stole my money and they provided no service. Abhorrent place. Sooo many other options in the area, and if you need a health certificate for your pet, go to Animal Clinic of Benicia instead.

All staff are extremely kind and make you feel your pet is their favorite! The care is excellent…read more Phone calls are immediately returned and appointments are quickly scheduled. The vets spend time getting to know your pet. They are also mindful of cost and work with you.

I had to have my beloved dog, Coco, put to sleep today. Dr. Carol Spencer and her wonderful staff…read morecouldn't have been more caring. Dr. Spencer explained many options, but , it became clear that this would amount to palliative care and compassionate euthanasia was the best option. She and her staff were gentle and caring, ensuring his passing calm and peaceful.

I used Animal kingdom when our dog was horribly sick on a weekend. I had planned to use another…read morecompany but then our dog rapidly declined. Animal kingdom said the would come for a large amount of money pain in cash. A women vet and a man came to my home, walked in with a needle and without saying a word, grabbed my dog. I asked them to wait, I had questions, concerns. I wanted to make sure I was doing the right thing. They then asked us to leave the room and let them euthanize my dog alone because we were too emotional. My son and niece stayed. As I waited I could here m6 dog screaming multiple times. I ran back in to see them laying on her and my dog was terrified. This was a horrible way to die. I wanted her to be comfortable and safe. My poor dog was neither, the was terrified during her final time. These people were horrible. I was trying to give my Dog peace and it turned into torture. Please do not use this company, our sweet babies deserve better.

i go to Alston Park every day and have many friends there that I talk to. One of those friends…read morerecommended Animal Kingdom Veterinary Services. I thought it was unusual that a single entity veterinarian still existed ANYWHERE, so I made an appointment to see the doctor having seen several vets on this issue previously. My dog has a pre-existing problem for which he will require surgery. When I pulled up to the address, I was unsure where the veterinary clinic was located - it was completely unmarked. I made an assumption that it was what looked like a renovated garage or side property. The door was locked. I was on time, so I wasn't sure what was going on. I rang the doorbell. Still nothing. After a few minutes, a gentleman (I'll call him the judge - you'll see why in a minute) came out and asked if I had an appointment. I told him I did. He led me to a table on the side of he house to fill out paperwork. He asked me three times to sit down, and I told himi I didn't want to sit down. This seemed to be an issue for him. I filled out the forms at which point he informed me that it would be a few minutes wait. Finally they came to take my dog. Romeo, that's my dog, was taken inside and I was told I had to wait outside. I was shocked by this and not just a little uncomfortable that I was unable to stay with my dog for the visit which consisted of establishment of care and an exam relating to his pre-existing condition. I asked if it would be alright to wait in my car. The judge responded by saying, "why, are you cold?" Rude, I thought. Yes. I'm cold. It's 50 degrees outside, overcast and windy and you've provided no place for animal owners to be made comfortable. Eventually the judge and the vet came out with Romeo, and I was told that my best option was to go back to the shelter where I'd gotten Romeo and ask for their help. In other words, no meaningful advice whatsoever. I should note here that at NO POINT during the visit was I able to speak to the veterinarian without the judge being present.The vet told me what a sweet dog I have. I know this. I was looking for veterinary assistance. What I got was a vet with an agressive bodyguard. As the judge assisted me with processing payment, he shared with me that he'd been in law enforcement for many decades and was now retired and available to help his wife. He then informed me that he had served as a judge for some or all of those decades. The dimensions of his personality began to fall into place. The feeling I got from him was that I wasn't trusted, I wasn't welcome there, but they loved my dog. Duh. My dog is awesome. After some time I took my dog back to a vet I've done business with before. He gave me a quote to perform the necessary surgery that Romeo requires. The quote was for $2500. On a whim, I thought I'd forward the quote to Animal Kingdom to see if the numbers aligned with what they would charge. The next day I got a call from the judge. He asked me how I'd be paying. I said credit card. He seemed very put off by that answer. He said if I were paying in cash he might be able to reduce the price but since I'd be paying with credit card I was out of luck.The judge then told me I since I'd already seen another vet, I should go back to them at which point he swiftly ended the call. All in all, the vet seems nice. The judge is...not the best person to be an assistant/receptionist/whatever the hell he's supposed to be doing there. He doesn't have the personality for it. And not allowing owners inside with their animals is, to me, very offputting. I won't be going there again.

I had a very sick rabbit and I was convinced I was going to have to put her down. I was able to…read moremake a last minute appointment which I am still really grateful to Silverado Vet for squeezing me in. Dr. Shelley was extremely kind and caring towards my bun bun. She told me the reality of what could happen to my rabbit if we didn't do something soon and that her diagnosis was very critical. With her guidance, and massive amounts of TLC, my bunny is now on the road to recovery and I am very thankful for Dr. Shelley's help.

Dr. Flowers is wonderful! I would highly recommend her to anyone, especially bird owners. She sees…read moreall types of animals, but I brought my pet chicken in to see her (as an emergency) and was so impressed. The entire staff at SVH is great, very professional & thorough. It is a bit of a drive for me, but absolutely worth it. They are reasonably priced, and their equipment is state of the art. I have been there several times now, and it's consistently a pleasant experience. Very nice, clean facility with super friendly people working there. I was new in town & wasn't sure where to go for veterinary care, found Dr. Flowers, and now I will be taking all my animals there.

We had our dog spayed here. At the time there was a wait, so we booked in advance. They have their…read moresystem down come surgery day. I appreciated their smooth transition and communication. The surgery went well with no hiccups.

I had my puppy spayed here in April. As a first-time pet owner whose family had only ever rescued…read moredogs before, I'd never had to deal with a pet getting spayed or neutered; it was always taken care of beforehand. We were very nervous before the surgery, and the quotes from other local vet's offices seemed overpriced. We got on Napa Humane's list and were originally scheduled for July, but they received a cancellation and got us in three months early. This wound up being a blessing because it gave me less time to worry about all the things that could go wrong during the surgery. On the day of the surgery, the receptionist was neither warm nor welcoming, which honestly added to the anxiety I was already feeling. However, the vet was fabulous- she was extremely knowledgeable about dogs in general, my dog's breed, and the many health issues they are prone to and did a wonderful job comforting my dog and me. I left her there feeling confident that the surgery would go swimmingly and that she was in good hands. She was, and it did! Something to note is that they don't provide post-surgical collars, so get one beforehand. We wound up getting a soft, inflatable one for Matilda, which was much easier to deal with than the traditional plastic cone. Napa Humane is committed to helping pet owners be responsible, and spaying and neutering are a big part of that. They offer an income-eligible program to residents of Napa, Lake, and Solano counties whose income level qualifies them for spaying or neutering at a significantly reduced cost. I really appreciate the fact that they do that, even though we did not qualify. I would recommend this clinic to anyone looking to get their pet spayed or neutered. They do a good job.

Kimberly was my sick cat's vet when she worked with Silverado vet…read more Very compassionate, honest and knowledgeable

So helpful and caring about my puppy. Wish I could see them for everything . Kim asked a lot of…read morequestions and gave us a great plan.

Dr Valerie provided such dignified end of life care for Truman. He was surrounded by his family…read moreand fur siblings. Our family felt more relief than grief as he had been suffering. Our whole family was able to give Truman the send off he deserved with the care of In Loving Arms.

Reading other reviews all I can say is it is all true-Dr. Tracy was kind and loving--Grace was so…read morerelaxed she slept through the entire process. And like others we received a card that really showed how well Dr Tracy listened and heard the ways Grace was an individual with a unique life story. Thankyou for making the end of Grace's life a loving moment.