Candid and Knowledgeable Doctor + In network for pretty much every insurance provider + Decent…read moreChinatown location (and another in Sunset) + Appointments via ZocDoc = Awesome annual checkup spot Decided to change it up from seeing another ugly old white dude for my annual, and was very pleasantly surprised. Dr. Wong is way more current on her stuff than most doctors I've met with, she was able to address all my concerns without confusing me, and she corrected a lot of bad habits. She wasn't a stickler for scripts that I needed, and she gave me really good lifestyle pointers I never thought about. The building is pretty Spartan and very... Chinatown Medical Office, but Dr. Wong's office is very clean and spacious, with a huge waiting room + in-suite bathroom. It has a unique Chinatown charm in an east meets west kind of way! There's also quest lab in the building. Her Yelp reviews are buried in other previous practices, she operates in 2 locations- this one and another in Sunset. I found her via ZocDoc where she has a really long list of praises from her past patients. She was definitely that really smart kid in class everyone expected to end up a doctor, you can tell she's super sharp when you talk to her.

Because my primary doctor retired a couple years ago, I needed to look for a new doctor close to…read morehome. I was so glad that I found Dr. Wong to be my primary physician after comparing a few doctors in my area. Dr. Wong is very patient and knowledgeable in discussing my health and concerns during my physical checkup. Her office staff is also very good in responding back to my calls and requests. A few months ago when I had a flu like symptom, I was concerned about COVID-19. It was close to late afternoon when I called Dr. Wong for an office appointment. She called me back quickly and was able to schedule a COVID-19 test for me at a nearby clinic. The test turned out to be negative so I had a peace of mind. My experience with Dr. Wong has been great and I highly recommend her.

Doctor Melissa Wong is an excellent doctor. I have been seeing her for many years . She listens to…read moreyou. She cares for your health. When you needed her she is always there to help. I feel much better and comfortable after I see her. Her staff is very nice , friendly and professional. I highly recommend her.

I love my doctor. Dr. Wong is an exceptional doctor who I highly recommend. I had a great…read moreexperience under her care for more than over 8 years. She's knowledgeable, attentive, and provided excellent medical treatment. The staff at the clinic was friendly and professional. I'm grateful to have found such a skilled and caring doctor.

It's become easier to book an appointment now than before and they even have an ophthalmologist on…read moreNoriega Street for about a year, so if you want your eyes examined, the doctor is very nice and patient. I needed my eyes tested for my driver's license and my regular eye doctors require a long time before I could see them. Here, I was able to get an appointment within a week! The Eyecare clinic is clean, well-lit and has nice service.

This clinic has been the most efficient, cleanest, fast result and appointment , clinic I've ever…read morebeen to. The treatment has been successful everytime. I now have a hearing aid coming. I've had a piece of glass taken out of foot that Marin General, ( Dr Grom couldn't pull off. In fact, he acted like a 1950s housewife up on a chair with a mouse in kitchen) I have gotten HRT, a miracle . It is clean and beautiful. The Chinese are such hardworking people, they make Americans look like slow moving oxen . Thank you so much .

I WAS WITH DR DAVID SEGARS (my whole family) and his older brother for decades and now dr david…read moreretired last august 2025.well need care right away with another lady doctor till dr shu was excepting new patients from dr david segars.its april 20,2025 and by may 1,2025 me and my mom will now being seeinf dr shu as our pcp hopefully for a long time. mark dudum

Dr. Shu is hands down one of the most caring and thorough physicians I've ever met. He takes the…read moretime to really listen to me, explain things clearly, and make sure every concern is addressed. What stood out to me most is how genuinely invested he is in my well-being he never rushes appointments and always goes above and beyond to make sure you feel comfortable and informed. His professionalism, calm demeanor, and attention to detail are truly exceptional. You can tell he genuinely cares about his patients and loves what he does. The staff in his office are also friendly, organized, and welcoming, which makes the entire experience smooth from start to finish. If you're looking for a doctor who combines expertise with compassion, Dr. Shu is the one. I couldn't recommend him more highly.

Absolutely incompetent front desk. Talked with Brandon and he had me going in circles only for me…read moreto have to clarify that he had zero availability for the next two months. Why didn't he just come out and say it? Scratching this clinic off my list.

Horrible Patient Customer Service!…read more I had a bad experience with UCSF Sloat Blvd. Lakeshore San Francisco Laboratory. So I went to UCSF Sloat boulevard Lakeshore on December 11, 2025. The lab personnel who took the blood have an attitude problem. She was mean. First, I informed the receptionist about the three lab orders that I received from UCSF Doctor. The receptionist responded that she only saw one from my UCSF chart via online. I was going to show it to her so she can help me figure it out where can I go to get it done but she didn't give me a chance. She then referred me to the lab personnel without giving me the chance to show her the three lab orders. ZERO EMPATHY and CUSTOMER SERVICE. I then informed the lab personnel about the 3 lab orders that I received from UCSF doctor. I was going to show her that three lab orders document so she can help or advise me where to go but she cut me off immediately. She seemed irritated already and informed me with an attitude that there's only one lab order. When I showed her all the three lab orders that I received from UCSF doctor, she said there's only two lab orders. I informed her that there are three pages and it seems there are two lab test orders. Again she responded sarcastically with an attitude that the two lab tests are the same. So there's only one lab test her lab can do, and that's what she's doing right now. So obviously I was misinformed with an attitude or she doesn't know how to read lab orders. I'm a combat veteran and never worked in a medical field. How come I was able to figure out that there are three lab orders just by reading the order sheets. But the lab personnel insisted that I was incorrect and there were only two lab orders. After my appointment I was informed by UCSF that I have total of 3 lab orders. Horrible service! Rude!

Love her. Great bedside manners, makes you feel super comfortable. One medical overall has been…read morereally standout in their customer service and availability. Highly recommend!

Jennifer has a great manner. She is thorough and takes time to explain issues and treatment…read moreoptions. I recommend her!

Came into Urgent Care at 6:40pm with a nasty cut (they close at 7) and was treated with care and…read morekindness. Alee, Michelle, and Corbin were all phenomenal, as was the entry nurse who took my vitals. They took my Kaiser insurance and gave me stitches for $40 and I was home by 7:30pm. LOOOOOVE knowing that an urgent care is so close and accessible. The staff was diverse and warm and I will be recommending them to everyone!!

From my girlfriend:…read more I rarely write reviews, but I feel compelled to share my experience at Carbon Health because it was truly disappointing and upsetting. At the time, I was between health insurance plans and had to pay out of pocket. I went in for what started as a small cut on my nose that turned into a rash after using Neosporin for several days. I had done my research and suspected it was a Neosporin reaction, but when I saw Dr. Aadil Vora, he seemed rushed and did not take my concerns seriously. Instead, he assumed I had MRSA because of my past hospital work and prescribed antibiotics without testing me. He also told me I was contagious, which left me in tears and very anxious, especially since I was scheduled to leave for Hawaii two days later. He reassured me by saying I could go in the ocean because "it would be healing"--which is dangerous advice if someone truly has MRSA. I was never tested, yet he strongly insisted I continue the antibiotics even when my symptoms worsened. My rash grew, became painful and discolored, and I knew something was wrong. I insisted going back to carbon health to get tested, and they finally tested me and I had to pay an additional fee after the out of pocket fee. Once in Hawaii, I went to urgent care where they properly tested me--that day, my results came back and were NEGATIVE for MRSA. The doctor in Hawaii confirmed it looked like a Neosporin rash, prescribed different medication, and within two days my skin was healing. When I updated Dr. Vora, he dismissed her findings and told me I should go to the ER for IV treatment, which made me lose all trust in his judgment. This experience left me not only frustrated but also scared, and it cost me a significant amount of money out of pocket. I will not be returning to Carbon Health, as I did not feel I received safe, evidence-based care or compassion from the provider I saw.

Internal medicine is the specialty of Dr. Wong. She listens, explains, and patiently answers our…read morequestions. My elderly parent has been her patient for 4 years. I trust her completely and will recommend others to be her patient. I am glad the office staff are efficient and professional on the phone and when we check in at every appointment. Dr. Wong gave my parent a positive experience at each visit. Thank you! Dr. Wong. You are the best!

Dr Viet-Thi Ta is my superhero! Even though she is incredibly busy (her schedule is STACKED), she's…read moreattentive, thorough and has been immensely helpful in tackling my current health issues and in helping me think ahead and work on preventative measures - she truly cares. Additionally in between appointments, I can always ask questions on the patient portal and her/her team always get back to me timely. I can not say enough about how incredibly grateful that I am to have her as my primary care doctor (and to have her team on my side). Dr Ta is an amazing doctor and I highly recommend her.

Best Doctor I've had in all of my adult years. Dr. Ta was the only one to take the time to figure…read moreout what was going on with me and did not dismiss me or my concerns. I've been on the up, feeling better, and doing better with the changes and suggestions she made. I'm sad she left my HMO but happy that she'll be blessing more people.

The doctors here are great. It's a one stop office for my family. I see the internal medicine/adult…read moredoctor, Dr Ha - he's great! Attentive, great bedside manner, great listener! My little one sees the pediatrician, Dr Tam. He's wonderful! He's patient with me as I can get a bit much when it comes to my child. The staff is great also. They're very helpful!

My experience continues to be great with this medical group. Dr. Lee was my GP from the beginning…read moreof his career until his retirement. At first, I was sad and apprehensive to find another doctor. Thankfully, on the recommendation from Jenny, the office manager, I decided to continue receiving my medical care within WLQ. As it turned out, that was a good decision! I have had several great experiences with Dr. Raymond Ha, who consistently takes the time to listen carefully to my concerns and thoroughly explain my options. Each visit has been personal and informative, as Dr. Ha patiently addresses all my questions, ensuring I fully understand my condition and the best course of action. He provides practical advice, recommends effective treatments, and follows up on my progress with genuine care. His professionalism and compassionate approach make every appointment reassuring, and I always leave feeling confident in my care. I am truly grateful to have such a dedicated and knowledgeable doctor. Furthermore, the office staff at WLQ Medical is always welcoming, professional, and efficient. From scheduling appointments to handling check-ins, they make every visit smooth and stress-free. They are friendly, attentive, and always willing to assist with any questions or concerns.