I hate this place. The nurses and receptionist are phenomenal and great! The doctors? Are terrible. I've never really ever used birth control-considering that I was always told that we couldn't have kids. Fast forward, we had a kid in end of the 2019. I came back to this location for a follow up and to get the doctors to put in a IUD. I DID NOT KNOW WHAT THIS WAS. This is what the doctor recommended(on my previous visit) when I told them I didn't want hormonal birth control. I agreed. What I didn't know until the moment of, is that it's considered a procedure. Which freaked me out! Dr. Veneges, tried to help me relax during the procedure, but then pissed me off when she grabbed the the light that was covered in bloody finger prints from previous patients! I didn't realize she grabbed the light until it was too late. Let's give some background to this story- When she walked into my room, she didn't ask if she can bring in an assistant (school trainee) for my comfort. (So a total of 3 people in the room, making me the fourth.) She said, " I hope that's okay." AFTER already bringing her in. Which again isn't okay without my consent. The assistant saw the blood on the light and looked directly at me. I wanted to see if she was going to wipe it clean as I continued to look at her. She did not. She did give the light to Dr. Venegus, which she did in fact touch the light and then proceeded with the procedure. Which not only freaked me, but is also very unsanitary & disgusting. It was then too late to say something. I ABSOLUTELY HATE THIS office! MORE IMPORTANTLY I HATE THIS DOCTOR! read more

Dr Fernando Lopez, MD - Bloody light. On both sides - Obstetricians & Gynecologists Near Me - Orlando, Florida

Dr. Lopez is one of the OBGYNs practicing at Waterford Lakes Women's Health Center on Lake Underhill Road. The building is hard to miss - it's day-glo yellow with red accents. I found Dr. Lopez after having my attention drawn to the flashy exterior and because of the convenience of the location. My first impression of the office was that the staff was very friendly. I mean, introduce me to one woman who likes going to the gyno. Yeah, I didn't think so. It's one of those tasks that we do because we MUST... and we deeply dread it. The staff here made me feel at ease as soon as I walked in and alleviated some of that tension. The office and exam rooms are clean and welcoming. I didn't have to wait very long once I was in the exam room. I know that some women feel weird seeing a male doctor... but don't fret with Dr. Lopez. He is very professional and makes you feel comfortable right away. There is always a female nurse present during the examination also to make you feel more secure. I had a good experience at this office. Well, as good as can be had for the gyno. I plan on sticking with Dr. Lopez and his staff for all my feminine needs. read more

Dr Fernando Lopez, MD - Obstetricians & Gynecologists Near Me - Orlando, Florida

Wow, can I just say wow? I have no idea what the other two reviewers were talking about. I went to the Lake Underhill location and it was dirty, very dirty. I had several horrible experiences there, the latest of which landed me in the ER at midnight. I can only say two positive things about this place. First, the receptionist is very good. Second, they schedule appointments very quickly- just be prepared to wait 30-60 minutes for any appointment. I have seen two doctors and one nurse practitioner at this place. Every time I spoke to one person, they said the other gave me incorrect information or did not examine me properly. The doctors only spent maybe 30 seconds to 5 minutes with me in the exam room, then proceeded to discuss my treatment in the hallway. The office is quite open and our conversation could be heard by anyone in reception office and other patients in the hallway being roomed or checking out. I never received any of my test results in the mail-even for a well women checkup. I always had to ask for my results-which they then proceeded to go over with me in the hallway! The very last time I went, I was misdiagnosed and given a Rx for an antibiotic that cost $200 (with insurance)! I refused to pay that, asked if they could recommend a generic, waited an extra day to get the medicine, and wound up in the ER where they told me I was misinformed and given the wrong medication! read more

I've been coming to this location for years - it's convenient, and they've accepted all the insurance carriers I've had. I've never had a problem with the way they do things. Sometimes, I've had to wait a little longer than expected for an appointment, but nothing drastic. I do wish that Dr. Lopez was a little more gentle with those cold metal instruments. years ago I had a different doctor who actually used a type of lubricant that was warmed! He was MUCH more gentle...but it's tolerable at this office. The office staff are fantastic and many of them have been there for years. I've never noticed it being dirty... overall, I would recommend this doctor/office to others. read more

I came here for my annual exam because my primary ob-gyn did not accept my new insurance. I located the practice via my insurance companies website. I'm very particular about the aesthetics of my doctors practices. This practice leaves much to be desired. I pulled up and the grass outside clearly needed to be cut. I think the appearance of your practice is the first impression your patients get of your facility and was not pleased when I noticed the outside needed to be cared for. This impression followed throughout the establishment, including the bathroom where the toilet paper was not in the dispenser but resting on the handicap rail. I didn't find that to be professional for a health care facility. For this reason, I took a star from my review. Although the waiting room was packed, I did not feel rushed. I was seen by the ARNP and I thought she was fantastic. Very charismatic, approachable and knowledgable. She made me feel comfortable and I would go back to her again. If this is your first time attending this clinic, be prepared for more patients than you are used too as this is one of the only facilities in the area that accepts Medicaid for pre and post-partum. The last reason why I took a star from my review is that I had a lot of difficulty contacting the practice. I would dial the number listed 10 times and would get an automated message informing me the number was incorrect, but then on the 11th time I would get one of the girls at the front desk. This was frustrating as I called to find out about directions. read more

Mixed up all my results. Apparently I had hpv. Had to have a colposcopy for no reason. Next pap smear it was revealed that I didn't have it. I only found this out after calling them for 4 months and finally receiving an answer.I just had paperwork sent from them to my doctor and apparently I received a depression screening that NEVER occurred. They are very unorganized and unhelpful. They have no allegiance to their patients.They need to get their records straight and NEVER have this happen to anyone else otherwise they might have a lawsuit on their hands in the near future. Whatever you do. Do not go here. read more

Every time I come here first of all I see a different doc ..and when I sign in ppl that sign in after me go b4 now the reception ist says there are three docs and they are probably signing on for other docs well then why is it that takes me 40 to see the doc so 2day my app was at 1400 it is now1443so I have been sitting for 43 min and they have not said anything but you are next ...but all these ppl come in after me are being seen so what's the use in a sign roster.. read more

What a terrible experience coming here to "women's health" on Lake Underhill Rd. I DO NOT reccomend this Gyn to ANYONE.This was my 1st Gyn office I had ever been to at the age of 19. This was my 3rd visit here when I saw Dr.Lopez which I didnt know that Dr. Lopez was going to attend to me since Dr. Vanegas who I had seen the 2 previous times was not there. It was the WORST experience. On the 3rd visit to this terrible unprofesslional office Dr.Lopez told me about a result that came out from my 2nd visit thinking that I already knew, I had NO idea what he was talking about & told him no1 had explained this to me I was so worried &corncered. I was caught by complete surprise bc Dr.Vanegas never mentioned anything to me either. I started asking Dr.Lopez questions to figure out what did it mean, what were the treaments &symptoms etc. Instead of him sitting down with me to explain & calm me down he handed me a few handouts of the treatment&symptoms & said "Here" then kept asking how I didn't know about it & what type of card did I recieve in the mail. They send out pink or white cards which tell the patient if something came out positive or negative & when you should come back for another appointment. The card I recieved said that everything was good, negative and to come back in 6 months. He started to argue with me about what card I should of got, and how could I not know. I was beyond furious, confused, worried and frustrated at this point. I started crying because I did Not know if this was something very serious, if I could have kids, die from it, why this doctor didn't explain anything. His whole concern the ENTIRE time I was there is what color card I was sent. WHAT A JOKE. I have NEVER been treated so RUDELY in ANY doctors office, the LACK OF PROFESSIONALISM is a crying shame. CLEARLY shows that this Dr & facility doesnt have a #1 priority for their patients. A waste of my time AND $150. After this Ridiculous& terrible experience, I went to a DIFFERENT Gyn that the majority of my family has been going to for years in Downtown Orlando and have been treated with great care & sure enough -I was treated with great respect, had the time to ask all the questions I needed to, was not rushed out of the office. He started all over wih me & did a brand new PAP test, called me HIMSELF 1 week later after he got the test results & I am perfectly fine. I WIll never reccommend DR.Lopez or Dr. Vanegas & their facilities to anyone. I wouldn't want for anyone else to go through what I went through. read more

Had my first baby three years back. Wait was long EVERY TIME (30-45 mins) and his visits were extremely short with me in the room. I'm not even sure he looked me in the eyes once! read more

My wife did not have a good experience with this office. First, aesthetically, it is pretty bad. There was a cockroach on the ground in the examining room. And, they ordered her for an unnecessarily expensive test for $1500 without telling us or getting our consent, sticking us with a huge bill. This company they used is part of a fraud investigation for kickbacks, so apparently offices like this get money for overcharging for bogus tests. read more

Dr. Lopez did my hysterectomy in 2010 and did a horrible job. He left in my cervix so now 6 years later I have to go back in for surgery to do what he should have done. read more

This office delivered both of my children and I love them. The only improvement they could make in my opinion is to cut down wait times.

Transferred at 26 weeks- only saw the doctor twice out of all of my visits. Majority of the staff speak mainly Spanish and are very difficult to communicate with especially over the phone. Felt very impersonal and never gave me very much information on what was going on- which was concerning for me considering that this is my first pregnancy. Only real positives I could say is that the nurse practitioner is super sweet and very organized and they do get you in pretty fast. read more

I am a 56 years old woman. Dr. Lopez was my gynecology doctor...He found me fibroid a young age, and every time he saw me, he took his time to explain in detail all my female issues. he was a pleasant person , very respectful and smiled always. I don't recall waiting too long at the waiting room at all. During my annual gyn check outs, he always ended with a concern, stating and I quote: "Ms. Zamora, If the fibroid start affecting your daily life due to the pain, please, contact me, and will do surgery". Very much appreciated to you and his staff. read more

WARNING!!!! Do not go to the office, especially Dr. Fernando Lopez. He is a horrible doctor who should have his medical licence taken away!!! The staff is horrible!!!!! He put the paragard in me wrong! I got pregnant off the paragard within 9 months of having it put in me by Dr. Fernando Lopez. He diagnosed me with a bicornuate uterus(heart shaped uterus), while I had the paragard and told me that I had nothing to worry about. Little did I know that IUDs do not work for women who have bicornuate uteruses. So because of him being lazy I got pregnant. Not only did I get pregnant, my whole pregnancy had complication because of this man!! When I called and told them that I got pregnant off of the paragard because he put it in me wrong, they said that he couldn't see me because I had a 5 dollar overdue payment. My life and my baby's life is at risk and all they care about is MONEY!!!! It's disgusting!! I didn't waste my time with them, I went to another doctor. All this doctor office cares about is money!!! They schedule too many patients so that the patient has to wait over 45 minutes to get into a room, then you are waiting the room for another 30 minutes. The doctor comes in and spends at the most, 5 minutes with you. Please save your time and your money and go somewhere else!!! read more

This place is a joke, they forced me to have a witness in the room when i told then i was not comfortable then the the doctor osgodi with the for began to start an attitude with me and was beyond rude. As a professional you don't give attitude to a new paitent thats beyond terrified. Expect your youhaa to been seen by multiple and new people each time. read more

I don't recommend Dr. Lopez. He was never in the office for my appointments. He did my 1st c-section and did a horrible job. I ended up back in the hospital with an infection on top of many other complications. Do yourself a favor and find another doctor. read more

first of all its Orlando, town full of incompetent people. I was put on bed rest by this doctor and when I was suppose to go back in to check on my health and my first baby health after bleeding during my first trimester. I was told I could not be seen because the insurance company had cancelled my insurance due to prove of personal bills. I went on to wait for insurance to come back through and after a month decided to just get the hell out of Orlandon go somewhere where I wont be just a number and they don't really care about my baby well being or mine read more

I was referred her by my primary care, the front desk said I owed a large copay they are not friendly at all. They called people back who walked in the front door within 10 minutes. I waited for hours. When I asked if I was coming up soon they said your file is up soon. They never give any explanation. I went back to see my Dr. Shorty. She used a tool that didn't work correctly for my biopsy she continued to dig and dig. They didn't have any sterile equipment. They had to sterilize it so I had to wait for that. They discarded all the biopsy's they took and took new ones so I had to go through the procedure twice. I was there for over 4 hours colposcopy. During the procedure she said I had stage 1 to 2 pre cancer lesions and I had to come back in to get the results. She apologized to me for the extreme wait and said it was unusual, she said my results will be a fast visit and to schedule in the afternoon. They thanked me for my patience I never complained. They apologized for my 2 1/2 hr wait in the waiting room to get the procedure done. When I came back to get my results I came in early like always checked in and the same office staff was there. She said I owed a balance I don't know how I paid in full last time I was there. She said they will see me soon. I waited over an half and a half for results in the waiting room there are ants on the floor. They called everyone who checked in before and after me. When I asked the front desk she said you are up soon then called someone who just walked in and started laughing. I am a single parent and I don't get much time off from work and I was missing out on time with my daughter. They were playing games with me. Then when I went in the back I let the nurse know she didn't have an answer for the long wait. The Dr. didn't come into the room to go over my results for another 45 mins. When she came in she was very rude this time didn't have any concern or empathy for my situation. She also told me when I was leaving they didn't have any availably for six months and I could schedule with other Drs. or with other specialists or and I didn't have to come back to her when she was talking about follow up. I didn't even complain to this woman. I am a very kind person I have good insurance and I paid in full. I was shocked I have never been treated this way. They are the worst people I've ever had to deal with not just professionally but as far as humanity goes. I am there for an illness seeking treatment and answers. Run don't walk run from this place!!!! read more

My first experience here was my annual exam and Dr. Vanegas was great. She treated me like family. However my next experience was horrible! I booked my appt a month in advance, waited 45mins after my appt time, watching everyone who came in after me get seen before me. When I asked the girl at the front desk what was taking so long, she told me I wasn't even scheduled to see the doctor I requested!! I waited another 15mins and told the girl to cancel my appt. I will never go there again! read more

Fernando Lopez is an amazing doctor but the administration in this office are full of fraud. Suheily is the woman in charge of returns but be careful speaking to her bc she gives misleading information. Wanda Ortiz, the office manager, continuously claims to always be with "with the doctor". Also the supervisor, Melanie, claims to always be "on the other line". When you first go into this office they will tell you to pay 50 dollars to see the doctor "based on your insurance". At first I trusted them and paid the money. After a month passed I go through my insurance claims and realize that they put my claim through my insurance and the insurance paid in full. Since my insurance paid in full, I should've been reimbursed my 50 dollars. When I tried to get my money back, Suheily gave me an attitude, wouldn't let me speak to management and made me bring in papers from my bank to prove that I paid even though I still had my receipt. Someone in that office is stealing everyone's money that should be reimbursed. It's ridiculous. If you go here, stay on top of your insurance and make sure they aren't ripping off too. read more

I have had issues with this office since last year. They never returned phone calls, give you results or even just follow up. My appointment last year, the PA told me that I couldn't ask certain questions because that would fall under a different "billing code" and I would be charged for it. I said fine, bill but the next excuse was they could only bill for service a day. I mean really?! Nothing came of that appointment. I didn't have time to find another location so I call this for their next available appointment. They gave me this morning at 7:30. I WAITED 2 HOURS for nothing. No one checked on me , just left me there. When I came out, they said they were busy. Why book my appointment for that day then? It's about the insurance money. Doctors and nurses are incompetent and it is clear as night and day. I Told them I wanted my co-payment back and a copy of my records. If you value your health and time, don't go here! Seriously, it was a TERRIBLE experience and the service stinks. read more

When it comes to patient well-being, Dr. Fernandez (and especially his staff, which I'm sure are instructed to do) is too focused on his own comfort and convenience instead of the patient's. After several visits, I was diagnosed with a dangerous (possible cancerous) condition which he indicated should be treated ASAP. When I contacted his staff to schedule the operation, his staff began giving me the "run-a-round" and would not schedule the operation telling me the Doctor was too busy attending his partner's patients who had decided to leave this practice and go on his own. This does not make sense because I'm sure the other Doctor took his patients with him. When I explained to his staff that the Dr. said I would need surgery ASAP and asked to speak to Dr. Fernandez, his staff would indicate that the Dr. was busy and could not answer the phone. What would you do in a situation like this? That's right - LOOK FOR ANOTHER DOCTOR. One more thing - Dr. Fernandez gets noticeably irritated when my spouse would ask him questions about my condition; It was like if he were saying "I'm the doctor and I'm the one who knows what best; I don't care about your concerns about consequences of the surgery or other possible options you would like to discuss". - He doesn't seem to care what the patient thinks or his concerns. read more

i have been going to this practice for years and this year was not so great they gave me the wrong results of another patient. it really freaked me out telling my I have had some disease for years and did not know. asked me how I did not know. I asked for the copy of the results and had to come back in the hallway to tell me that it was the wrong patient and I that I do not in fact have some disease. do not recommend read more