The entire staff , technicians and Dr sheflin were excellent. I would highly recommend him!!!!read more

Extremely disappointing and frustrating experience at Petelin Vision…read more After waiting an hour and a half, I finally had to get up, leave the exam room, and ask the staff if anyone was actually going to see me. That alone was unacceptable and showed very little regard for my time. When doctor Petelin finally came in, things somehow got worse. Rather than taking a moment to review my chart and understand my history, he immediately started asking questions and making statements that were factually incorrect. The whole interaction came across as arrogant, dismissive, and completely lacking in professionalism. I became so frustrated that when they finally went back to review my chart, I got up and walked out. I told them plainly that they had wasted my time. After sitting there for an hour and a half only to have the doctor come in unprepared and make incorrect assumptions, I saw no reason to continue. Patients are trusting you with their time, money, and eyesight. The least they should receive is basic professionalism, preparation, and respect. Unfortunately, I experienced none of that here. I will be taking my business somewhere else--somewhere that actually values its patients and understands that their time matters. Based on my experience, I cannot recommend Petelin Vision.

If Doctor Brems... (I find it difficult calling him a doctor) He's more like a poorly trained…read moretechnician that doesn't know how the use the equipment very well, as he plays with your eyesight. If Brems... was a casino, your chance of winning is less than 50%, that's about equivalent to your chances of getting a good outcome with both your eyes. Don't gamble on this crap shoot.

I've been visiting Dr Brems for 20 years. His entire team takes great care to make me feel…read morecomfortable, explaining all the procedures thoroughly. Dr. Brems does exactly the same. Never short-cutting time to explain and take questions from me.

Poor care & arogant MD's working for him!. Dr Petelin goes or sends the other doctors to many…read morelocations and perhaps they are spread too thin. Did not appreciate trying to be sold a more expensive lense for my cataract surgery when it seemed unnecessary.

My experience in this practice was not good. The establishment is run like a well-oiled factory…read more Each staff person I met through the process was rushed, condescending, and void of any warmth. Upon completion of my exam, I was given a large envelope of forms to fill out and warned that if they were not. completed correctly my second visit would be canceled upon arrival after the review of the forms. I made it past forms and met with a very rushed individual who did my final measurements and spent the next 45 minutes trying to schedule all my future appointments. I was then given a packet of forms with dates and times for the cataract procedures at a Surgery Center that is part-owned by Petelin. I was sold two expensive bottles of eye drops that were not in stock requiring another trip and sent on my way . At the surgery center it was so crowded it was hard to find a place to wait and you must be accompanied by a driver who waits with you. My surgery was scheduled for 3:30, at 5:20 I inquired how much longer the wait would be and was told forty-five minutes to an hour. The attendant said when the procedure began I would be there an additional hour and a half. Reluctantly due to fasting and with no water since 8:30 a.m. I felt I could no longer wait and canceled the procedure in a still crowded waiting room. I was quite surprised by how many people were willing to be kept waiting for hours for their procedures. The experience was similar to waiting for an overbooked flight. I left and called the office the next day to cancel all future appointments and procedures. It was as I waited that I began to review how unprofessional and unfriendly the entire experience had been. The waiting was difficult but it was the realization that I and others in that waiting room were being treated like cattle that made me leave. There were no apologies, no updates, and a very matter-of-fact understanding that this was the way it would be. No disrespect to the others that waited but I now had such a bad vibe I could not stay and give my money to an organization that has no respect for its patients. Dr. Petelin may be a very good doctor but the experience was so unfriendly from the beginning until I walked out that I feel I made the right decision to leave. I called the office the next morning to cancel my future appointments, but no one apologized. Two days later the surgery center called me to check on me, not even aware I had not gone through with the procedure. Surely I can find a place for cataract surgery that will be better than this experience.

Dr. Chong in my opinion is the epitome of what an excellent eye dr is all about....the skills she…read morepossesses is like no other dr, I have ever dealt with. Calling the office and speaking with Dererdra, who was so pleasant and so patient I knew I would be in great hands.... The way Dr. Chong explained things and told me what she was doing was so impressive, usually I have to ask 50 questions but she answered everything before I had to ask anything. I truly felt like Dr. Chong really cared about the health of my eyes and I didnt feel like a number at all like one does at most medical offices. Her assistant and office staff were all fabulous, helpful pleasant and kind. Although, Dr. Chong has a very busy schedule, I NEVER felt rushed or pressured. Truly the best experience I have ever had with an eye Dr. I will never go anywhere else and will making appointments for the rest of my family. Thank you PHOENIX EYE GROUP, and wonderful Dr. Chong for putting me so at ease and handling my issue....You truly are the BEST!

Dr. Chong is so knowledgeable, patient, and kind! She took extra time with me to discuss my eye…read moreconcerns and explain my condition and treatment options. She answered all my questions clearly and with great care. I truly felt cared for during my entire visit, and I cannot recommend Dr. Eva-Marie Chong enough! The staff was also very friendly and nice, and I didn't have to wait at all for my appointment. Wonderful doctor, wonderful office!

Woke up with a weird eye condition one morning and was able to get a same day appt. Dr Arora was…read moregreat, instantly diagnosed conjunctivitis and fixed me up. He was easy going and very informative. Just referred a friend to him.

Elijah was super efficient and knowledgable, and Dr. Arora…read moremade me feel comfortable and was very personable.

My eyes have never been worse had cataract surgery. Lots of scaring and massive floaters. Had to…read moreget Retina surgery. Jelly was coming apart in my left eye. Still healing and can't see great out of surgery eye. Other eye massive floaters. Can't see in the dark, sun light and can't wear sunglasses

Dr. Lee is an expert in her field. She is up to date with all of the latest developments. She was…read moreable to quickly make a correct diagnosis and recommended a course of treatment that was right for me. In her practice, Dr. Lee utilizes all the latest and greatest technologies with the staff that are professional and helpful. Voted a top doc (in the Seattle area), she also hosts a popular YouTube channel that I find informative and educational. More importantly, Dr. Lee truly cares for her patients. She has the ability and willingness to connect with them in a meaningful way that helps to manage the expectations, which are very personal in eye surgery, more effectively and realistically. I'm known to take things very far to get the specific results that I'm looking for. Dr. Lee took the time to listen and even adjusted her working style to help me navigate through all the choices I was inundated with for the outcomes that were practical to my need. Dr. Lee is also very pleasant to work with. This makes the collaboration productive and the whole process much more manageable. I'm very happy with the results Dr. Lee achieved. She is a gifted surgeon and an exceptional physician all around. I wholeheartedly recommend Dr. Michele Lee for any cataract related issues without any reservation.

Dr Cohen is an incredible diagnostician & fabulous practitioner. Rarely are we so impressed w a…read moredoctor. Not only does he take his time to go over all your concerns he is spot on with his treatment protocols. I know from experience since my husband is a double boarded MD. Don't hesitate to use him.

Dr Cohen is one of the best doctors I've ever had...and I'm in my '70s! I have had my parents,…read morehusband and daughter see him as well. His staff is great as well. That makes a patient's experience all the better.

I can't recommend Dr. Jensen and the entire team at Salt River Eye Care enough! From the moment I…read morewalked in, I was impressed by how beautiful and welcoming the office is. They also have an incredible selection of frames. I will be back to buy a pair! As someone who gets very anxious about anything related to my eyes, I truly appreciated how thorough, patient, and compassionate Dr. Jensen was throughout my appointment. He took the time to explain everything, answered all of my questions, and made me feel completely at ease. It's rare to find a provider who is not only exceptionally knowledgeable but also genuinely caring. The entire staff was kind, professional, and efficient, and they ran right on time--which is such a refreshing bonus. After this experience, I'll absolutely be making Salt River Eye Care my primary eye care practice. If you're looking for an eye doctor who provides exceptional care in a beautiful office with a wonderful team, I highly recommend Dr. Jensen and Salt River Eye Care!

Hi, I have been back to Salt River Eye care since my first…read morevisit. I have made it my new eye care facility! They are just great. I also, found out on my return visit that I had the pups name confused with the wrong planet.... sorry about that. I was very fortunate to have been greeted on my 2nd visit again by Jupiter! He is the greatest as well. Thank You

There was a female physician who repaired my retinal tear in 2012 and she was fantastic however she…read moremoved back to NY. Dr. Welch took over and he is pretty great too! I recommend this group. If you have an emergency they will meet you in the middle of the night to examine you. They are always ON CALL!

My grandmother has been coming here for ever and every time we walk into the office Jackie S greets…read moreus and makes my feel right at home. She is absolutely amazing at her job and wears a smile the whole time making every visit one to remember I thank her and the rest of the crew for always taking care of my grandma. I'm making every visit better than the last like we're part of the family Jackie S . even and beyond today, which nothing out of the norm by telling us that the freeway is closed the way home so we don't have to waste our time going that way amazing amazing at her job me and my family and my nanny thank you so much