We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

We own a property management company in Austin and one of our properties had constant roof leaks…read more We called Bluebonnet Roof Co. and they were straightforward, backed everything up with photos + videos and we had them replace our roof. They communicated with us throughout the entire process and made suggestions on upgrades to make the new roof last as long as possible. We appreciate their professionalism and open approach.

When we first purchased our home the number 1 concern (out of 3) we had with her were the locations…read moreof the backside rain gutter downspouts; 5 in all. All were draining rainwater right next to the foundation, creating pools. Some areas were even up to 4" deep in water during a deluge. Anybody who knows about homes and specifically foundations know, pooling water next to a foundation is a HUGE NO-NO! Luckily she's only 5 years old so it wasn't (hopefully) too late to implement a solution to avert a potential foundation disaster. Oh and furthermore, there weren't any rain gutter systems on the sides of our house. Only the front area and the aforementioned troublesome back area had gutter systems. There is even a clearly defined 3" x 2" trench on the topsoil created by curtains of rainwater over the last 5 years. Accompanying that was soil splatter residue on her exterior wall because of the lack of a servicing gutter system. Thankfully, I was able to brush and rinse off the soil splatter. I had to figure out how to more properly divert the rainwater away from her foundation and alleviate the soil trenching and soil splatter. I pondered the thought of imbedding a french drain beneath river rocks in unison with a triple layer of heavy gauge plastic to prevent weeds from sprouting through, but that would've been a pretty hefty sum after all was said and done. So... reconfiguring the rain gutter system was my most direct and inexpensive route. A friend of mine referred me to Scott at Bluebonnet Custom Roofing. I immediately phoned Scott to schedule an assessment and estimate. Scott was always professional, courteous and knowledgable on and off of the phone. He listened to my concerns and he advised me of my options based on the idea of how we envisioned the end results. Scott even had a swatch of color samples of the gutter material so we could match the frontside gutter system color to avoid having to paint the new system after the install. We got a perfect match! Soon after we agreed to a logical and proper layout, he dispatched his team to our house to execute the work. His team expediently performed the job with care and great workmanship. I thought it would've taken more time to complete the tasks but the removal of the old gutter system in the rear, the installation of the new system in the rear, plus the side systems came to fruition in a business day's time. Did I mention the gutter system are seamless except where the corner joints and downspouts are? Verrry nice! We couldn't be more happier with the results and how he and his crew handled the job from start to finish. The cost was reasonable and, of course, well worth it to resolve the issues I outlined. Homes are like us humans, not perfect. But now our home is closer to perfect, thanks to Scott and his crew!

Terrible quality issues with a condo I purchased. Sales person worthless and you don't hear back…read morefrom them during the first year. Frankly, don't hear from them after that. Terrible customer service and entitled, non accountable executives

After months of asking to talk to somebody other than the sales rep and the construction…read moresupervisor, we finally got the attention of two executives of the company. We would have much appreciated discussing our situation before having to resort to write this review. The response we received was only partially correct. We were NEVER made aware that the home site would require such a steep incline to get to the house. My husband has a serious lung condition and would not have been able to leave and return to our house by foot, even to just walk around the cul-de-sac to maybe say hello to neighbors or walk the dog. They suggested that he drive to the bottom of the driveway by car, park the car and then walk. Seriously?! My husband's health was discussed and stressed from the very get-go. He often did not even accompany me to the model home/office because the incline to get there was a challenge for him, even though it was much less than "our" house ended up having. Of the two only lot sizes remaining to accompany our floor plan, we put much consideration into picking the flatter one not realizing or being told what a steep incline to the home this would mean. We would have been able to get over some of the misinformation we received before and during construction, promises that were broken, and mistakes that were made during the construction, but the driveway was definitely a deal breaker for us. Having to back out of purchasing the house cost us almost $20,000 because of cost for the bigger lot size, the extra garage, etc., which the company adamantly refused to refund, even just in part. In the meantime, the house found a buyer, yet we are still out all our money!

Brian and Camelia was awesome! They were thorough and kind and I truly wanted to give them my…read morebusiness, but unfortunately their quote came in $2,000 higher than another roofing company. That said, I would have totally trusted them to do my roof. I appreciate they time they spent explaining everything to me!

I contacted Bradlee through neighbor referrals and I'm so glad I did! I will use Action Roofing…read moreagain if God-forbid I need it in the future. Super fast, communicative, able to work with insurance, no BS or hidden gotchas. I recommend them!

First, I'm not a friend, neighbor, nor did I receive any compensation for posting this…read more We are extremely pleased with the work they completed...they were responsive, professional, and fast (especially in the construction world). Thank you Terry and Cierra for your help! Will continue to sing your praises!

I hired Pflugerville Pfence Company to install a fence. While the fence itself turned out fine, the…read morecrew damaged my irrigation system during the installation. They repaired the broken pipe, but when the system ran later, it wouldn't shut off and ran for five straight hours. I've emailed four times and received almost no response. I also had to clean up piles of dirt, debris, and leftover materials myself. A section of my rock bed was dug up during the repair and never restored. After more than two weeks of trying to resolve this directly, I filed a formal BBB complaint. Really disappointed in the lack of accountability and follow-through. Billing was an absolute NIGHTMARE. I had to completely stay on top of everything. Please be very aware.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

We had an outstanding experience with Dari and his team. We hired him to rebuild our deck with…read moresynthetic lumber. They did a *great* job initially and did everything on-time and on-budget. That said, we did have a small problem several weeks later where one of the supports was sagging. Dari communicated proactively with us, came back out, and fixed everything fast. I love that they stood behind their work. I'd highly recommend them!

I was getting my house ready for sale. Dari made a variety of repairs to siding, picket fencing,…read morelight installation and places where wood had rotted around the exterior. The job was excellent, priced fairly and done when he said he would do it. I plan on using him when I buy my next house and will recomend him to the one who just bought mine, at above asking price. I look out my window at where the eyesores were and am just amazed how great it all looks now.

Good evening, I am…read morewriting to provide feedback regarding a recent site visit for a bid on one or two patio covers. Your representative came out to take measurements and speak with us, promising to follow up via Zoom this past Monday. It is now Thursday evening, July 9, and we have not received any communication. Furthermore, we were quite disappointed by the representative's conduct during our meeting. He appeared disinterested, spent time scrolling through his phone while only vaguely acknowledging our conversation, and did not leave a business card. Due to this experience, we have decided to take our business elsewhere and no longer have any interest in working with your company.

Professional, responsive and great quality work. Every member of the team worked hard to make sure…read moreour new space was right for us. The attention to detail and the needs of the customer were obvious from day 1.