Listen to the reviews. This gastro practice has gone downhill for me…read more Last appointment I had I believe I was the first or second appointment of the day. They still called me in late. The nurse who did intake wasn't very friendly, either. Then I got to see my provider (name withheld until I set up care elsewhere) and got a pretty broad and unthorough, scoldy interaction. She said I should have come last year even though she never told me I needed yearly check ins. She ordered studies but didn't really tell me what she was looking for, but then later said we had a whole discussion on it. I will say the studies were thorough and necessary so I don't question the expertise, more so the interactions. I do appreciate you can communicate directly via the portal. The other - BIG - problem is that it's basically impossible to reach the office directly. I don't know if this is some private equity ownership nonsense or what not but their scheduling is centralized and disconnected. It's hard to reach them for an appointment in the first place and if you need to reschedule it's almost mission impossible. I don't know when parts of the medical profession decided that speaking to an office directly was a bad idea, but omg, that has to be one of the worst developments in medicine. I am probably moving my care elsewhere.

I called to schedule and appointment because I am in extreme pain, and the receptionist was audibly…read morerude and when the appointments did not work in my favor, she hung up without telling me anything. Her tone was rude when asking me for my information. I would not recommend this place through calling. The fact that the first person a patient has to talk to is rude is inappropriate, unacceptable, and unprofessional.

Dr. Cohen is the best GI and overall physician I have ever had. She is my 6th or 7th GI physician…read moreover the years and by far the very best. I was very sick in a 2.5 year flare and Dr. Cohen cured me!!! I was told by previous physicians my only solution would be surgery multiple times, but Dr. Cohen did her research and we tried another combination of therapies, that have been working so well! She tried these new combinations of therapies with very close monitoring. She is so smart and experienced but ensures she explains everything in patient friendly terms, very comprehensively, practicing shared decision making as well. Our first appointment we went through my whole medication/disease history to ensure she had all the information- so patient and comprehensive!! She is always very patient with all my questions and concerns, quick with follow up, and extremely comprehensive. She focuses on GI of course, but she also ensures I am update to date on all vaccines and exams (even more so than my pcp :) ), and takes the time to discuss non- GI related medical concerns with me as well. She checks in on mental health and nutrition and provides recommendations and referrals for all specialities. She is truly the best, most comprehensive physician I have ever had and I feel so grateful to be under her care!! Highly highly recommend!!!

I had a great experience with Dr. Cohen and the staff at Capital Digestive Care. She was very…read morepersonable, caring and professional during our telehealth visit before my colonoscopy. She immediately put me at ease. She gave me several openings in which to ask questions and at the end of the visit, she told me to email her if I had any questions before my procedure. I did end up having a question and it was answered promptly. There was also a video as well as several documents offering information concerning the Covid test, the preparation for the procedure and the procedure itself. The followup to make an appointment for the Covid test and procedure went smoothly. The Covid test was administered in her office where I felt very safe--all protocols were followed, there was only one other person in the large waiting room and I only had to wait very briefly. The day of the procedure, the staff and the doctor made me feel comfortable and were all very professional. The center seems very well-run. I was treated with such care and respect. I had great trepidation about having this procedure but Dr. Cohen gave me great confidence every step of the way.

Excellent physician. I was so sad when my doctor of 20 years…read moreretired, however she really stepped up to the plate. She works with me to manage a chronic illness. Highly recommended!

I started going to Dr Shah when my long-time gastroenterologist retired. She was one of the docs in…read morethe practice that he recommended. I think she's great as is everyone at this practice. I've never had to wait in the waiting room. I had a short wait once I was in a room but not bad and Dr Shah really took her time with me. What impressed me was that she clearly had read my file and knew my case when she came in to see me - which is not always the case with doctors. I recommend her wholeheartedly.

Dr Frank is rude, condescending, judgmental, and not any better than a typical gastroenterologist…read more He's like Dr House, if Dr House wasn't all that good at medicine. Like others, I also saw him because he got such great reviews. In all seriousness I don't believe the positive reviews. "He knows what he's doing and he truly cares for his patients." LOL I saw Dr Frank at least a half-dozen times and never, not once, would I describe him as a person who "truly cares for his patients." He seems to have nothing but contempt for his patients! Honestly, he treated me so poorly as a person that it bordered on abusive and I stopped seeing him. He is a terrible doctor.

I had two colonoscopies performed by doctor Frank, the last one six or seven years ago. They were…read moreboth done at the MedStar outpatient offices on 21st street in Washington D.C. The first was done 16 or 17 years ago and everything went smoothly, though I did begin to come out of anesthesia prior to the endoscope being fully withdrawn, which created an uncomfortable feeling. For the second colonoscopy Dr Frank prescribed an off-label prep administration. I was to take the first and final prep dosages within several hours of each other, since I was scheduled for an early morning procedure, even though the prep label indicated the entire dosage should not be consumed in the same day. After the procedure I had atrial flutter and could not be discharged. Instead I was taken by ambulance to GWU hospital where I was treated in the ER for six hours. They were getting ready to admit me there when my heart spontaneously converted (after large doses of various electrolytes that had been depleted from my body by the prep). Because there was permanent damage to my heart I am sentenced to taking blood thinners for the rest of my life to prevent future strokes. Since the prep had been prescribed off-label I was told that mine was a "sentinel" event and the FDA had to be notified. I found out later that my hear rate prior to the colonoscopy was over 120 BPM, and that the procedure should not have been performed for that reason alone. Dr Frank's reckless desire to continue on schedule regardless of the contravening signs negatively changed my life forever. The uneducated public generally rates doctors based on how friendly or organized they are, or their schooling or how timely they are. What other criteria do we have to go on? They NEVER tell you about their failures or flubs because that could affect their business. For the most part, everything these doctors do is just fine, until it isn't. If I had sued this guy, as my wife wanted me to, I probably would have been silenced by an NDA as part of the settlement. But I didn't. So I'm telling you something Doctor Frank would never tell you himself nor would he want you to know.

I've been a patient of Dr. Dsouza for just over a year, and she has truly changed the trajectory of…read moremy health for the better. I came in on the tail end of SIBO and as someone who suffers from R-CPD, GERD, exhaustion, rosacea/acne, and anxiety/depression. Not only did she make me feel heard (after years of being dismissed and treated with minimal care by other doctors), but her rigorous testing, attention, and recommendations have already helped me physically and mentally. I could not recommend her enough, especially if you know something is wrong with your body, but other "specialized" doctors have been no help. Honestly, 100/5 stars!

Dr. Anji was very accommodating and thorough. I love her attentiveness and I felt seen and heard…read moreand she has great bedside manners and works with me to establish the health goals I want for myself.

Rating due to new patient policy…read more Currently there is a six month wait (January 2024) and they would not place me on the waiting list. They referred me to Capital Digestive Care and stated that it was part of GWMFA. When I made the call to Capital Digestive Care, they were rude and made it clear that they are not a part of GWMFA and that there would be a wait with them. My complaint is that I've been with GWMFA for at least 15 years and the service has gotten worse over the years. GWMFA number of patients have grown exponentially and they have not kept up with the demand for doctors and services. (colonoscopy, mammogram, sleep study, etc.) I hope they can turn things around - otherwise I'll be looking elswhere.

I'm leaving a 1 star review for this place, but if I could leave a 0 star review, I would. To say…read morethat my fiancee's experience at this practice has been horrible would be a gross understatement and wouldn't remotely do the experience justice. My fiancee initially saw Dr. Gabriel Diaz and quite frankly we weren't impressed with him or his treatment of my fiancee. He was quick to invalidate what she was saying she was feeling and appeared skeptical of her despite her having a long, complicated history of GI issues. Eventually, he told her that she would need to have an endoscopy so we could move forward with understanding the cause of her chronic stomach pain and discomfort as well as officially confirming whether she has celiac disease or not. Our experience since scheduling the initial endoscopy has been nothing short of unprofessional and unserious. She was initially scheduled for an endoscopy on March 14th and was told she needed to consume gluten (which she reacts to) for 4 to 6 weeks before her procedure. A few days before the procedure she receives a call from the gastro office saying that they've had something come up and they need to reschedule her procedure and the soonest available appointment is on May 23rd...over 2 months later. After she's already been consuming gluten which she has a sensitivity to at the least and celiac disease at the worst. Anyway, May 22nd rolls around and she receives a call from the gastro office mentioning that she needs to have a cardiology consult scheduled prior to the procedure and it will have to be canceled altogether until she has an EKG and reviews it with her cardiologist. This is beyond unacceptable because she has been waiting for months for this procedure and they had more than ample time to provide us with this information so that we could get this scheduled and taken care of and avoid further delay. GW Gastroenterology is beyond insensitive to the pain and suffering that their patients experience and their actions only further emphasize that. I wouldn't recommend this practice to my worst enemy.

Dr. Schwartz is the BEST! I had to see him on several occasions, referred by my internist. The doc…read moreis super nice, thorough, great bedside manners, and makes you feel like he has time for the patient. I think his office and staff are great too, and I've been overall very pleased with the high-level of courtesy and professionalism offered by his practice.

Predatory fees. I am being charged for a procedure that has never been completed due to the pain I…read morewas in. As a healthcare worker myself who understands the charges and diagnostic codes of a clinic, I was able to inquire on the codes and itemized bill only to find out this is simply a false claim. I've paid an unknown amount in hidden fees and charges. They are amazing at reminding you that you have a bill that must be paid otherwise it will reach collections. Yet, when it comes to contacting someone regarding this false claim, suddenly no one has an answer and it has been a year that this has been differed and given to a supervisor for "review". The second I mentioned involving lawyers, my phone calls are no longer being answered. *** Also, Mariano with the billing department was probably the least helpful rep I've ever communicated with. Picking up the phone like he hates the job (no one is forcing you to work there). Then, once I've expressed why I called, he hung up on me. I shortly returned the call 4 times only to either have no answer or to have my call answered then hung up. *** Simply disgusting. 0/5 if I can.

They are terrible to deal with. The have hidden fees and are unhelpful and nasty to deal with. They…read moreused to be ok, so maybe they changed ownership. I will avoid them at all costs in the future.

My daughter went to this urgent care. First the wait time was nearly 3 hours in the morning…read more After getting to the doctor who ran her through multiple labs, she was promised a call by the and of the day with prescription and results. It's been ~6 hours since the visit, no call, no results. Logged into their site - no after visit summary, no treatment recommendation. The clinic has no pager, no voicemail to get a follow up from the doctor or staff after hours and only a typical message to call 911 in emergecy. Result: no diagnosis, no prescription, no visit summary, like she hasn't been there.

The staff was friendly, they saw me in a reasonable amount of time, they do X-rays which is great…read moreand they sent me on my way. I booked an appointment prior to arriving and I was seen in about 45 minutes to an hour. Not bad. I'm just glad I was actually seen and it didn't take a whole day. Results may vary but I'm just glad a had a good visit.