I can't say enough about this team at Desert Health Clinic. Dr Treusch is amazing, compassionate, listens to your needs and is there for you! She has given me a knowledgeable and dedicated Counselor, Rubi Escobar.He Is so easy to talk to.I have gotten so much help from him. He is very encouraging and knowledgeable. I look forward to our visits. I always leave knowing Rubi understands and points me in the right direction! I leave with self worth. The staff is very friendly and helpful. They are caring and part of the professional team. It is nice to feel welcomed! read more

Beware. I was given a telephone appointment and was not receiving Dr. Treusch's call. I called the office to let them know and was told to just wait. The call never came. Something about the method she was using to call me was being blocked by Verizon. I was charged a no-show fee. I then asked specifically for an in-office appointment. I got to the office and was told it was scheduled as a phone appointment. Grrr. After much maneuvering I was set up on a computer in the office for a virtual appointment. When I was leaving, I was told the doctor was no longer going to be taking my insurance. Turns out she already was not a provider, and I was charged out-of-pocket for the visit (no consideration given for the No Suprises Act). This was just cruel. Check with insurance provider before each visit to make sure she is still a provider because the office will not tell you beforehand. And reconcile your insurance statements to make sure your visits are billed correctly! read more

I urge anyone looking for mental health help to keep looking, do not come to Desert Health Clinic. I see by the reviews that I am not the only client not happy with the services received. Upon entry of office, I pay my co-pay, am usually informed that I have a past due (no date and since I pay every session, this never makes sense). I then speak with a student for 20 minutes (conversation that generally is made between psychiatrist and client) then I am made to wait in room for approx. 35-45 minutes (no lie) when Dr Treusch makes her grand entrance with mini laptop in hand, she greets me and engages in conversation for 5-7 minutes (timed) with her nose in laptop, looking up, once, saying see you in a month, till I said, no, there is no need. This is typical appt, every 1-2 months, now I am battling them with insurance issues. I told them I was leaving their services, no one contacted me to ask why-so much for customer support or caring for their clients. read more

WATCH OUT for Nshwah Ahmad! This woman will make your appts too early (every 2-3 weeks or every 2 months/ usual is 1 month or 3 months). She does this to scam ppl out of money. Then she'll write notes, to your pharmacy to delay your prescriptions for 2 days (which means that you'll be without meds for almost a week since pharmacies have their own problems.) Don't let her smile and laugh fool you. This woman doesn't take anything seriously. read more

This doctor is great but her clinic is awful! Her waiting room is bright white and the front desk needs to be fired! Have fun trying to keep it together because it seems to be falling apart. read more

Sad to say I'm a brand new patient and haven't even stepped into the clinic and had a terrible experience! I had to reschedule my very first appointment and the office staff did not inform me they needed to charge a cancellation fee (even though I rescheduled it for two days later). I had to reschedule because my daughter is sick, I called today to reschedule again because my daughter is still sick. Well they tried to tell me they were going to charge me $25 for the first cancellation then $100 for the second even though neither are cancellations. I asked the girl on the phone why no one told me that when I called to reschedule all she said was well did you fill out your forms online, yes. Well it says it on there. I would have never rescheduled if I knew I was going to be charged. Needless to say I will not be going to this clinic. You do not treat people with mental health issues this way, especially when I'm a brand new patient!! Glad to see I'm not the only one who has experienced such terrible customer service. They had the nerve to call me back right now and try to set up a telehealth appt instead even though I was just spoken to so poorly. All the while this is after I paid $75 deposit. read more

Dr. Treusch is professional and to the point. She helps manage my issues and always helps me think of things to try rather than forcing pills. Although, sometimes we need those, it's nice to have a doctor who will tall about options! There appears to be some turn over in the front desk lately, resulting in a more pleasant scheduling and checkin process. read more

Dr Jennifer Treusch - Waiting room - Psychiatrists Near Me - Tucson, Arizona

Dr. Treusch does not take the time to get to know her patients well enough to work collaboratively with them. Further, she disclosed that she does not receive adequate support from her staff to give patients the care they need. read more

As a therapist I have referred several people to Dr. Treusch. She provides incredible support in helping clients meet their goals and her services are a great support for overall mental wellness. read more

Dr. Treusch is a capable clinician but her office staff is incompetent, poorly trained, and endangers patients by their inability to handle basic tasks associated with patient care. I am leaving this practice and very sad that I have to go elsewhere for care because the clinic is so badly run that I have been put in a dangerous situation with respect to my medications. I do not recommend. read more

Nice lady. The receptionist is terrible, was sent to their former address and was put on hold every time I called for at least 10-15 minutes. Once I did get in to my appointment it was like an assembly line of patients, needless to say I hoped for a more personalized experience. read more

Great doctor. She is a good listener, helps me manage my medication and concerns intelligently. I like that she helps me find other solutions - she's encouraged me to develop some good practices for managing anxiety that are healthy (ie tea at night, meditation, exercise, CBT Books etc) and encourages me to find what works best for me. Usually doctors try to shove more medicine into you but Dr Treusch is a nice combo to help manage medication but also help you find positive life solutions. I also never feel rushed so even if it's a quick check in appt and i need to talk, she will listen. The office is cute clean and comfortable as well. Never had a problem with my billing or insurance. read more

Problems with processing insurance payments. Difficult to refill prescriptions without extra (paid) visits. Issues with getting tests done. Less focused on traditional/proven medication. Billing issues. read more

Dr. Treusch is amazing but she needs desperate help with her staff. I haven't seen her in years. It breaks my heart that it is because of her staff. If you are very very very patient with front desk help I strongly suggest seeing her. read more

Dr. Treusch may be capable, but I have no way of knowing. I get seen by students before I get to see her, and only see her for 5 minutes to update my medication. Most doctors do update medications but take the time to actually speak with you for several minutes (usually 15) to determine if the medication is working or needs to be changed. She is very cold. Contrary to other posted reviews, I have found her office staff to be very good. read more

Saved my damn life. This woman is professional and cares. A rare combination. She uses trial and error confidently and intelligently and helped me find the right balance of medication to give me a better quality of life. read more

Dr. Treush is very good at what she does. Makes me comfortable and gives me good solutions for my health issues.

Doctor and staff are completely unprofessional! Even though they accept my insurance, they processed a mandatory test with an out of network provider. I am now fighting a bill that is over $2,000 that my insurance will not cover. The doctor admitted to me that this situation happened with multiple patients and some are fighting bills upwards of $6,000. They engage in business contracts that are ethically questionable. When I brought my bill to their attention I was not given any assistance, instead I was treated with hostility. See this doctor at your own risk! read more

Dr. Truesch is okay. I only went a few times but as anyone knows you do not always "click" with one doctor. The only reason I'm leaving a one star is because the office is very disorganized. You pay a $50 deposit for an appointment that is suppose to be refunded once your insurance pays the claim. I paid the deposit back in January 2018. My insurance paid 100% of the claims submitted on February 7, 2018. I called in March and after leaving a message I recieved a phone call several days later stating they hadn't recieved payment from my insurance (which I knew was a lie) and that it would be refunded back at the time when they recieved it. Fast forward to September and several unreturned phone calls later, I'm now having to file a fraud claim with my card company just to receive my deposit back. read more

I very much enjoyed my time with Dr. Treusch. I found her to be a very knowledgeable physician and felt very comfortable being around her. Something I really enjoyed about Dr. Treusch was the philosophy that it is indeed my body and that if I don't want to do something, I don't have to. I've never seen her tell someone what to do, but would rather come up with a plan together on how to best take care of the problem. I really saw a lot of relief in that quality. read more