Customer service is always amazing. And they always are very kind and flexible. I recommend…read morescheduling during the week. Weekends can be fully booked and not as much flexibility with the schedule.

I do not appreciate a credit application being in the middle of my pre-procedure medical…read morequestionnaire that I needed to fill out. I ended up getting an an inwantrd credit account. So far I've received five text messages from their credit department. letting me know how much money I have available for procedures. I pay cash and didnt wamt this account. When I called them, the manager had no idea what I was talking about. You would think of you slipping people these credit applications you will at least be up on what's going on.

I've been going to Dianne for more than a year and I can't say enough nice things about her and…read moreBlue Ridge Medical Spa. I get microneedling and dermaplaning done by and she's the best. So knowledgeable, kind, and passionate about what she does. Highly recommend you visiting her!!!

I never write reviews, but this is too much. Diane ruined my skin by Laser. I don't believe she…read moreever had training how treat skin by Laser. This is place NOT a serious business. She gave me discount for 1st treatment skin by Laser. . She ruined my face right cheek and when I called her after 4 weeks never return my call. It have been almost 8 month ago this happened and my skin look the same ruined.All three dermatologist and 2 plastic surgeon told me person who did this use wrong setting admit bad treatment and she didn't know what she was doing. Diane never returned my call . Don't go there. I don't recommend you this spa at all.....

I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. This was my first visit to this salon, and I came because I researched reviews and was excited to get a few services, which I never do for myself. All services were booked through Polished Salon on Phorest. I specifically asked for callus removal before and during my pedicure on my first visit, the young girl who did my pedicure replied " oh yeah! definitely! we've got an hour an a half!" but it was not provided. Instead, I was told to come back the following week, and they ended up doing an entire keratin treatment to remove my calluses. When I asked the front desk staff why the callus removal treatment was not performed during my first visit, the front desk staff replied, "I don't know." I booked a brow lamination service expecting professional results and clear communication, but the service did not turn out as expected. After my appointment, I noticed issues with the lamination and returned to the salon several times in an effort to have it corrected. Throughout the follow-up process, communication was very frustrating. The technician was difficult to reach, and when I contacted the salon with my questions and concerns, I was told she operates as her own separate business and that they could not help with concerns related to her work or clients. Since I booked through the salon, it was disappointing to feel that no one was willing to take responsibility for helping resolve the issue. The experience quickly became overwhelming as this was my FIFTH time back within one week, I was given answers such as "I don't know," and I felt the front desk had essentially told me I was on my own. I specifically asked the front desk staff to help me and provide answers; I never demanded a refund. I also apologized to everyone in the waiting area as I began to have a panic attack. I was sobbing so hard I could barely catch my breath. Another customer at the salon kindly stayed with me outside for about 30 minutes until I calmed down. I also reached out to the salon owner to share my concerns, but instead of feeling heard, I was described as causing a "commotion" and "aggressive," which was hurtful given how respectfully I had tried to address the situation. The technician did eventually refund the cost of the eyebrow service, but only after offering to redo my lamination for the 3rd time in one week (not healthy or safe) multiple return visits and a significant amount of time and effort on my part. During my last visit, she said she had "done a lot of work" on me and explained that my brow lamination was more of a "straightening" of my brow hair. My brows are naturally straight, so this would not have been necessary. I wish that had been discussed before the service or at my first follow-up, not after five visits. If my brows were not a good candidate or the results were expected to be limited, I should have been told upfront. While I appreciate the refund, it did not make up for the repeated trips, poor communication, and emotional distress. Based on my experience, I cannot recommend this business, and I hope my review helps others make an informed decision before booking.

I am extremely disappointed with my experience. I paid for $700 Botox services and did not receive…read morethe promised results. After noticing the lack of effectiveness, I contacted the business multiple times to address the issue and seek a resolution.(called at 5, days at 10 days and then seen at 14 days) At 14 days I was given 5 units and paid for 4 more units. Despite making several good-faith attempts--including returning for follow-up visits--the customer service was poor and dismissive. My concerns were not taken seriously, and I was ultimately refused any corrective treatment, refund, or reasonable explanation. The response was " You are full of drama and do you want my lawyers phone number?" $700 for Botox is a good amount of money to not have satisfactory results. Botox is a medical aesthetic service that requires accountability and professionalism. Unfortunately, this business failed in both treatment results and customer care. I would not recommend their services to anyone expecting ethical practices, proper follow-up, or responsibility for outcomes.

welcoming & professional! Emily will make you feel so comfortable & you'll leave feeling confident…read more& beautiful!

First I would say it was easy to get an appointment. Great communication through text to remind me…read moreand text when I got there bc of Covid. Heather was great at keeping me updated and what to do. Holly was by far the best! This wasn't my first time, but she explained everything where she was putting everything. I had Botox and lip filler. She was very caring and sweet about my bruising. I bruise easy and already prepared her. She gave me cream to try and help with the bruising. The prices were great. I highly recommend and will be going back there again!! These girls rock!!

I recently paid $405 for Dysport at this location, and after waiting the full two weeks for results…read moreto settle, I came back for my follow up appointment, and I'm unfortunately not satisfied with the outcome. I was told I would need to pay an additional $108 for a touch-up. In my past experiences at other providers, touch-ups within the two-week period have always been included. I've done Dysport and Botox multiple times before and never had to pay for a touch-up. I'm also extremely upset with the fact that they advertise their services for one price online and you get here and it's much more expensive than advertised. I hope this feedback is helpful for future clients considering treatment here.

I have been a client here for the past two and a half years. I have to say though things have been…read moreslipping downward over the last year or so. The price changes constantly even though you've already worked out a price prior to your appointment. I know exactly what I'm getting and how much it's going to cost me before I walk through the door or commit to an appointment. And my bill is always paid in full. Lately though things have been changing I'm spending a little bit more after every injection even though I'm asking for the same amount every time. Recently after the COVID lock down I had one of the first appointments. I was injected with my usual dysport amount and the price was $346 which was paid in full. Approximately a month later my injections are wearing off already!!!! This had never happened to me before as they generally last three to four months. I was actually going to be calling them in the next day or two about this. And then funny thing, just yesterday I got a charge on my credit card for $96. From Look Great MD. So I called them immediately and they gave me some story that they injected me with a lot more than what I paid for and that they undercharged me. Which was complete BULL!!! I will not patronize this place anymore. Things are starting to get shady in here at this facility and it's turning into a rip off. I have never had any problem with my injections not lasting at least 4 months. I have been going here for at least two and a half years and never an issue. But here I am 27 days after my appointment and it's almost completely wore off and then they want to turn around and charge me an extra $96 without my approval or knowledge. I don't think so. I will be looking for another place. This was a great little place and they had a great customer in me but not anymore. With that said though the ladies that work at this facility are very friendly and they're very nice. I have no issue with any one of them individually.

It's unlikely that there is a better plastic surgery practice anywhere. The staff is incredible,…read moreand every visit feels like I'm going to visit friends. They're kind, friendly, knowledgeable and efficient. And Dr. Gayner is the same. I couldn't be more pleased.

Now, I did not have anything done here. However, I took my friend for surgery. I'm simply rating…read morehow incredible the staff was from check in to picking her up. These women were so kind and so thorough with the information. I know my friend is pleased with her surgery.

Please, please, please beware. I was a diligent patient and "friend" of Carmen's for the past five…read moreyears. Eight days before my wedding, I went in for my normal procedures. I was talked into getting the plasma pen done to make my lip area look smoother and fuller. Carmen knew that my wedding was in eight days, but assured me that everything would be perfect. Three days after the procedure, I noticed what I thought to be a cold sore. I texted Carmen right away, but she never responded. She finally responded once I called her unprofessional, which in turn she called me a jerk!!! (See screenshots and photos). Fast forward to the Thursday before my wedding when she finally texted and asked about my face. It turns out I had a staph infection on my face. I don't want to say that my wedding was completely ruined, but my face was all I thought about. My makeup artist did as well as possible. I asked for my money back but was denied. It was very disappointing and depressing, especially since Carmen referred to me as a friend. But guess what? Friends don't treat each other this way. It took me a couple of months to actually write this review, but it's time for the truth to be told.

Carmen is amazing! Beautiful inside and out. You will feel so refreshed and wonderful after leaving.read more

I needed my hair fixed as just over 3 weeks ago a stylist hacked my hair. I came here for the very…read morefirst time and am so pleased with the care taken for my cut. I will be going back for sure and definitely recommend. The atmosphere and staff are professional and welcoming!

Incredibly nice & professional staff. They did all of my wedding (and wedding party) nails…read more Wonderful job and a relaxing low-key environment.

Hands down love both doctors! seriously, I have referred several friends and will continue to do so…read morewithout hesitation. They were my go to from beginning to end especially when my emotions were a severe wreck as they stated from the beginning after surgery. However, they gave me instructions and I followed them to the T, and I was a success and a happy camper afterwards. Along with my friends that I have referred.. They just need to let me be their poster child. tee,hee The facility, the staff were creme de la creme- they have their own surgery center which was really nice to not have to go else where and wait for your alloted time to be worked on, I know them all from the financial person to the receptionist who is my go to gal as well. All my friends that I have referred ,have felt the same way! I take referring people seriously and I know they are in good hands with these two doctors. Bedside manners are superb. They made me feel at ease on go to day even though I was a nervous wreck as most people are and they helped me out with that regard. I was a happy little camper going in. Will be doing a review more in detailed on real self. PS. when it comes to doctors one must be super selective.

This practice is top notch. Every single person in that office is professional, kind, and…read moreconsiderate. The day of the surgery that I had which was a tummy tuck, Dr. Stratis called me that night. And left me with his cell phone number. When I had a question, I would text him and within a couple of minutes he got back to me. I cannot say enough how happy I am with Dr. Stratis and his work. He's truly an artist and the best at what he does. I'm have so much confidence in him that I have referred him to several friends and family. He also has great bedside manner, and his nurse Ashley was amazing as well. Everyone is very upbeat and very personable. I highly recommend Dr. Stratis and his staff. They are all a class act!