Excellent care! I came here for LIV fertility center and could not have been more pleased Hospital,…read morepharmacy and labs are above expected and it was truly a wonderful experience here.

I was here in June 2019 The doctor was very profesional I…read moreknew exactly what I needed to take do to very severely tummy ache nausea and diarrhea All I waited was about 10 minutes IV was given and medication for nausea zofran and pain medication for my bad colic and antibiotic It was kind of high price but your health is worth every penny Almost 15 thousand pesos later I was felling better and was able to return home and continue my vacation this hospital does not take insurances I will look it up and post again in March of 2020 Very clean Very professional Friendly Right to the point Great doctor

Thanks to LIV we welcomed a beautiful girl Sept 26 2019. That should be more than enough as a…read morecomment. Thank you, to LIV's amazing staff.

I traveled there for IVF in Dec. 2023 for the $8,000USD package, which excludes meds. Here I…read morethought meds would only be like $2k more. Wrong! Once I got there, I was given so many shots and the payment amount kept adding up to about $5,000. When I had egg retrieval and woke up from anesthesia, was in pain and nurse went to give me injection, but missed the IV and blood splattered everywhere. She threw away pain med and didn't bother to give me any more, just told me to take something once I left. Dr. Suarez is nice, but every time we met, she was rushed to meet the next person. So a lot of communication was via email. I had 2 out of 3 embryos that made it to Day 5, something embryologist said was very rare so my hopes were way up. Almost $15,000USD down the drain later, IVF didn't work. All the doctor could say is was my eggs are old. I should've paid attention to reviews before wasting so much time and money (not to mention stress)! So devastated and disappointed with the entire experience.

Coming into Mexico for dental work was a little scary but from the start the staff here was great…read more I'm leaving with all of my issues taken care of and will bring the rest of my family here going forward

I am extremely satisfied with my new smile. I grind my teeth and my upper and lower teeth were in…read moresuch bad shape something had to be done. We vacation in Nuevo Vallarta every year for the month of January so the plan was to get a great reference on a Dentist in the area. Several people in the area where we stay recommended Dr. Liza. I made the appointments and she got started right away. I spent most of the day in the chair as I had all done at the same time. I walked out with temporaries and an appointment for about ten days out. The temporaries worked very well. I received my new teeth as scheduled and they look great. It's now been about 18 months since I received my new teeth and I am still feeling great about the work Dr Liza did. FYI: I'm using my night guard every night.

Standard pharmacy - with many other items and services available. This place was recommend to me by…read morea local to print photos (for less than other nearby places) - but only if they are standard 4x6.

This is an extremely clean, well lit and friendly pharmacy. I became ill with a very bad cough and…read morebody ache and the hotel referred me here. On the left side is a FREE doctor consultation which is also very clean and friendly. The doctor took my vitals and asked some questions and did a brief exam. He wrote a script and referred me next door. While I was there I grabbed two large powerades, a pedialyte, and a candy bar plus my two prescriptions. The total cost for everything was around $18 USD. I could hardly believe it. No insurance needed, no waiting, I thought it was a dream. Definitely recommend if you come down with something during your stay.

January 26, 2026; I had fallen and broken my left shoulder and collar bone. I was advised against…read morereturning to the U.S. for surgery because trip could result in additional injury. My Dr. was Dr. Franco. I received excellent care. I recently was seen by an orthopedic specialist in the U.S. and his impression was "the doctor did exactly what I would have done". I was given a copy of my medical records+ x-rays; make sure if you are looking for reimbursement of some these expenses that they provide a an itemized bill for services before you leave as you may need it later.

This place was a nightmare! I asked them for antibiotics and they refused to give them to me and of…read morecourse I got an infection. They like to pray on tourists and charge you as much money as possible especially for unnecessary stuff as I didn't even spend 24 hours in a room and they charged me for 2 days. They told me the wrong way to take my medications once I was released. When they finally did give me antibiotics they gave me the wrong kind and I had to follow up in America once I return home for continued hospitalization because they gave me the wrong stuff. They won't own up to any of this and are completely unprofessional. Do yourself a favor and run from this place as it is a nightmare. I even contacted Jorge but they gave me the wrong email address. It took me a month just to get his contact information and then they gave me the wrong email so I'm just giving up and filing complaints with COFEPRIS! Did I mention there was blood all over one of the chairs in the waiting room? I had to tell the receptionist to clean it up because they were not even aware because they just don't care!

I rented December 2023 for 1 week. They delivered the scooter and instructed how to operate it. I…read morehave one at home so was familiar. It was wonderful to have as I am mobility challenged. Unfortunately I had to be hospitalized while down there and didn't get my full week's worth of rental. HOWEVER, I called them to have them pick the scooter up early and it was picked up no problem. Was grateful to have had this service and the ladies were so accommodating. I am returning for 2 weeks this time in December 2025 and have rented from them again! I have booked immediately with them but have looked at other services and find the value and service given cannot compete with Beach Crossers. Thank you ladies and look forward to a better trip this time (no hospitalization). This company is the real deal!

In October 2013, my family and and I decided to take a trip to Puerto Vallarta with my sister and…read moreher family! At the time our travel agent thought she had secured a beach wheelchair for our son who has severe cerebral palsy. Days before our June 2014 departure, we learned that this was not the case. My sister and I scrambled to find a substitute for the lost services, knowing that our vacation would not be a proper "beach vacation" without something to get my son to the beach! He requires a wheelchair at all times... Fast forward to a few hours later...my sister and I came across a company called Beach Crossers! Could it even be possible for us to secure a beach wheelchair for my son at this late notice? YES! I got in touch with Beach Crossers; they had a rental for us! We were their first customers, as the company opened the day prior to our arrival! It only got better from there! We had the best time working with these two teachers who own the company! Great communication! Prompt, professional delivery and pickup of the wheelchair to our resort! You can tell by working with these ladies that they love that they are able to provide people with special needs the ability to "hang out at the beach"! We were able to go everyone our group went! My son had a huge smile on his face for the entire vacation...whether taking a stroll on the beach, riding the waves a bit, watching some sand volleyball, listening to music on the beach at sunset... Beach Crossers made it happen for us! I encourage anyone who needs this service to reserve with Beach Crossers! They are very knowledgable about the Puerto Vallarta/Nuevo Vallarta area and were more than willing to assist us in any possible way...providing advice for getting through customs in a wheelchair, telling us what and who to avoid at the airport, recommending places to visit. We were satisfied in every aspect of our dealings with Beach Crossers and would not hesitate to use them again and recommend their services!

I needed a prescription for Ivermectin for US Customs for 50 daily does at 12mg a dose. The doctor…read moregave me a prescription for only 30 days/doses because he felt that anything over 30 days might cause liver damage despite the fact that doctors and nurses in South America and Spain used Ivermectin successfully throughout the COVID crisis without any side effects as a prophylactic against COVID.

Dr. Rafael kept his practice open late in the evening to take care of our son on Christmas Eve 2018…read moreand treat an urchin spine injury. He is an incredibly gentle, dedicated, and thorough professional who provides excellent patient attention and care. Dr. Rafael is also bilingual English/Spanish and has a wonderful sense of humor. Highly recommended!

On June 24,2025 My husband suffered a heart attack while on a cruise. We were taken off the ship by…read moreambulance and rushed to this hospital. He was immediately given the medical attention he needed. Yes we were asked to pay up front. But he was given the best care one could receive. The doctors explained to me everything they were doing and what was to be expected. They spoke both english and spanish. The doctors and nurses were the best. We could not have asked for better care. They gave me a hospital room to stay in for 8 days and 3 meals a day. I experienced the hardest days of my life but thanks to Doctor Castolo, Nurse Jennifer and Nurse Chamurro these people were the best. We thank the whole nursing staffand everone associated with this hospital. Also a gaint Thank you to Javier in finance.

PLEASE READ & BE AWARE THEY WILL DO FAKE DIAGNOSIS FOR MONEY…read more My mom was on vacation visiting family when she started feeling sick my sister and I purchased a plane ticket to Puerto Vallarta on 8/18/25 to bring her back home. Unfortunately 30 minutes after arriving my mom had a seizure we got scared and called the ambulance. My cousin had in mind a hospital that she liked closed by. However the first responders questioned my sister that if my mom had medical insurance from Mexico and my sister said no and told them that we were from California. That was a BIG MISTAKE. They said that they did not recommend the other hospital and that we should take my mom to HOSPITEN because they will take Medical Insurance from California. We thought that they were nice because they saw us crying and that maybe they wanted to help. So we took mom to HOSPITEN. Once again BIG BIG MISTAKE. Once we arrived they immediately took my mom into a room and said that in order for them to see my mom we had to pay $79,300.00 pesos. Since we wanted my mom to be ok we immediately paid. 30 minutes after they had no diagnosis and had not given any medication or done any test on my mom but they asked for an additional $27,500.00 pesos then again we paid. Then Dr Cesar C. Gutierrez Renteria came to talk to us and said that they didn't think my mom was going to respond. That he was going to run test that was going to require more money. We questioned him that why did they ask for so much money if they had done no test and had no diagnosis? He replied that because of the way my mom was disoriented that required for us to pay all test he recommended and that he was just going to continue to test one thing after another until we no longer could afford it and at that point he was just going to recommend intubation and for us to have to make the worse decision no child wants to make. It seemed like he had no heart and no feelings and did not care for a human life. All he cared for was MONEY. The Dr first said it was a urine infection, then he switched it and said my mom had a swollen brain, then he said he had to take fluid from my mom spine to test and see if they could find anything. We didn't feel comfortable anymore and specially when they said my mom had to be taken to intensive care and that was and additional $95,000 pesos a night and that he recommended at least 10 nights. Thankfully we asked another family Dr that we knew to read the results of the test that they had done and it turns out that all test came back negative. There was nothing wrong on my mom's test results. They just had my mom SEDATED so that she would not wake up. Once we heard that the test results were good. We immediately asked to have my mom voluntarily discharged and moved her to another hospital. They first said that if we wanted that we had to have her out within 3 hours so we moved quickly and found a hospital that would take her. And to our surprise it took them about 8 hours to release my mom. They made time to make sure the sedation medication wore out my mom's body and can you believe that after 30 minutes of admitting my mom to the other hospital she woke up and recognized the whole family. Also before we left we had to pay an additional $21,465.00 pesos. By the way stay away from Nataly Topete Guerrero she is from Public Relations and she pushes so hard for you to pay everything they ask for.She even made the comment of " They don't have money they won't pay their mom's treatment" that was very unprofessional. They only had my mom sedated to make more money.They took $128,265.00 pesos $7125.83 USD for only 1 night. Also they don't take US Medical. They only said that to convince us to take my mom there. I have recordings of the way we were treated and talked to by HOSPITEN personnel. PLEASE READ ALL REVIEWS YOU WILL FIND MORE PEOPLE TRYING TO MAKE AWARE OF HOW THIS HOSPITAL WORKS. SAVE YOUR LOVE ONE'S LIFE & STAY AWAY FROM HOSPITEN.