I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

I'm leaving a review as a former employee because I know the owners read these and I haven't gotten…read moreawnsers yet on how this will be addressed going forward. my name is Salem ( V) and I was the one who always had the brightly colored hair. I worked too to bottom everytime I worked, but behind the scenes of working at this place was horrendous mostly from a management perspective, I was sat down a few times by Brian the general manger to be told that I'm being manipulated by my coworkers, for various reasons but I was constantly told that he didn't want me in the middle but the only times I was involved in drama was because it was brought up to me by him. he has tried to tell me that my coworkers are malicious to each other, leaving bad reviews after a good one is made, and the final straw was I was sat down to basically be asked if it was worth calling him over a customer complaint and that next time I should just wait to tell him in persons. being made to feel like that I can't go to my manager about things after being told repeatedly I can call about anything was strange but even stranger was working for someone who didn't care about customer complaints. they care more about keeping employees who could have their behaviors easily corrected and bad reviews than remedying anything that could easily be brought up or resolved because customer complaints should be a priority. I refuse to continue being brought in the middle of anything, constantly being told I'm being manipulated by my general manager, I've never once met the owners other than a phone call once but hopefully they see this and realize how bizarre it was working here and fix it now that it's a public review, I wont be updating this until I find out from them personally anything was said or done. the obsessive need to keep employees has gone too far, you're LOSING employees because of the mentality that you shouldn't bring up issues to employees. and while I do appreciate offers to come back anytime, I don't appreciate the lack of communication, resentment and manipulation from higher staff that has followed over a LAUNDROMAT. they allow employees to continue bad behaviors such as an employee named Robert who is still allowed to work at another location (Henrietta I believe) despite having video evidence of sexually harassing customers. he was supposedly fired but then let back. Robin who I continued hearing complaints about from CUSTOMERS not other employees and the behaviors will continue going unchecked because again higher management refuses to acknowledge these things with her. very simple conversations/ communication could be made but apparently reporting complaints = wanting people to be fired.

Dropped off 3 suits for dry cleaning on 12/31, was told they would be ready for pick up by 1/3. So…read morefar so good... On pick up, things quickly went south. Thank goodness I checked the items in store, as I noticed 2 of the 3 pants in my order were missing. I notified the receptionist at the time, and we managed to find one of the pants attached to someone else's name. I was told they would reach back out over the weekend if they found my pants, or at least to give me an update. On Monday (1/6), I still haven't received any updates, so I called in to check. The phone was picked up by the same woman who had received my suits initially. On asking for updates, she took immediate offended tone and said to call back at 1, when the new truck would drop off orders. I explained that my clothes weren't missing because of a delay, but because they may have been given to someone else, and was told "You've tried to ask the same thing 3 times, but in a different order, if you ask again, I will hang up." So in the hopes of getting more context, I began asking her for if she remembers anyone else when I dropped off the order, but before I could get two words out, she actually hung up on me... Overall, service quality is perhaps the worst I've ever seen and the dry cleaning itself (for the pieces I actually received back, anyways) was mediocre at best. I'm saddened as this store used to be run by a nice couple which provided great service, but had recently retired. The store as it currently is being run is not even a shell of its former self and should be avoided at all costs.

Short story is go somewhere else. Long story is I went there to get my wedding suit dry cleaned. A…read morefew days later I went to pick up and they didn't know where my suit was and didn't even have me in the system (even if though I had my receipt from the system with all my info on it). I ended up spotting my suit just laying on a shelf, but they didn't dry clean it. So I had wait and I go to pickup the day before the wedding and the delivery guy wasn't there yet...so I had to go back a third time an hour later that day and finally got it. Long story short, way too much disorganization and stress for a simple dry cleaning, and I was still charged full price.

Yo, I was travelling through the area and needed somewhere to get some cheap washing done. Looks…read morelike they're in the middle of some renovations but the staff were great and prices even better. Great experience, not much more you can ask of a coin wash. Apparently they have laundry services too!

Well thanks to a dead dryer here I am at this laundromat!! The inside is a basic laundry and pretty…read moregood prices. The building is showing its age with missing ceiling tiles and water leaks on other tiles. There was 1 staff person there her name was Sarah and she was very polite and helpful which was nice to see. So due to the nice cust service from Sarah I will be back again.

This is my GoTo Dry Cleaners. Dependable, courteous, and professionally done. Conveniently located…read morewithin the Suburban Plaza with ample parking. The clothes are not done on site so it does take a few days to get it back but if you drop off your clothes early in the morning you can usually get them back within 1 to 2 days. I Dry Clean my shirts, pants and coats here and I have always been very pleased. A bit pricey but so are most Dry Cleaners.

I tried this dry cleaning service for the first time. I wanted four winter jackets cleaned. They…read morehad it ready on time and I liked that they text when it's ready. However, I don't believe the jackets were cleaned at all. Basic stains which I actually just used water to wipe it off later was not cleaned. Also, the clothes didn't smell good when I received it.

Good man good family brand new everything and I'm rocking with him til the wheels fall off. I'm…read moreglad they got something over there to wash your clothes with. I go early in the morning and I have no problem.

From the owner: Veteran, Minority, family-owned business. Clean, safe, parking, new machines large and small…read more Brand new Maytag machines.