I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

This wasn't the shopping experience we were anticipating. Upon walking in, the store is large and…read morewell organized; however, the merchandise selection was less than desirable. Many of the shoes felt outdated and didn't align with the styles we typically enjoy purchasing. We were visiting the area and planned a full shopping day. We generally love DSW, but this particular location seems to offer a lower-quality or less trend-aware selection, perhaps the buyers for this store aren't keeping up with current fashion trends. The store was also fairly empty, which stood out, especially since it's located in a busy shopping center where other stores were bustling with customers. Another difference we noticed was that most of the staff were gathered near the registers. At other DSW locations, we usually see associates walking the floor and actively assisting customers. Overall, it was an okay visit, but not one that met our usual expectations for DSW.

I had a very disappointing experience at DSW Designer Shoe Warehouse…read more I am usually not the type of person to write a review unless it is for an exceptional experience or a truly negative one, but this visit stood out for the wrong reasons. I was in the store from 7:00 to 7:50 PM carefully deciding between a pair of Clarks and Dr. Scholl's shoes. A kind associate helped direct me to the loafer section, and after taking a quick trip outside to use the restroom since the store does not have one, I returned right at 8:00 PM knowing exactly which pair I wanted to purchase. Instead of being assisted, I was immediately met by a middle aged man who repeatedly told me the store was closed, even after I explained I just needed to quickly grab the one pair of Clarks shoes in size 7.5 that I had already selected and was ready to purchase. He refused to help me retrieve them or allow me a quick checkout, despite the fact that I had been shopping there minutes before closing and was prepared to pay. This felt extremely dismissive and like a complete lack of basic customer service. I understand store hours, but refusing a quick, ready to pay customer, especially one who had already spent time shopping, is unacceptable. Unfortunately, this experience has made me reconsider returning to this location.

The Comfort shoes staff provides excellent service…read more Their shoes address multiple foot concerns.

I love love love Comfort Shoes! Most importantly, they carry a wide selection of wide width…read morewomen's shoes as well as a smaller selection of men's. And, as important to me are the many choices of very stylish shoes that are available in wide widths. Sales are great, I've purchased three pairs recently of shoes at 50% off :-).... I shop for shoes at the Alexandria, McLean and Washington DC stores and all are equal in choices of shoes and exceptionally friendly and patient employees. Go, people with wide feet, especially. You will enjoy and be rewarded by the many cute styles (no SAS for me) in W I D E widths not found in the majority of shoe stores in the US with the exception of stores in Europe (in the past where I've purchased many pairs of shoes and sandals)... Thanks, Comfort One for appreciating women's long overdue need for choices in wide widths shoes, boots and sandals plus recognition of women's loyalty and purchasing power!!

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

Seriously some of the best customer service I've ever had. It's just a vans store... I've had vans…read morefor decades, and IMO they're just standard shoes/clothes. But I took my kid here to find some shoes today, and the two women working had it on lock down. They were fantastic-- and I was so impressed with their attitudes towards the customers (which there were MANY) and ability to keep everything flowing. My kid tried on several pairs since he's in between sizes right now, and they were just so incredibly sweet to him. They worked really well together and just created a nice atmosphere. Thank you so much for staffing such amazing people. They definitely stuck out to us as exceptional.

Great service and very attentive! I went in today with my wife and daughter today. A young man…read morehelped my daughter find the shoes she was lookin for. All the associates were very friendly and patient with my daughter despite being so busy. I also got a great Reusable shopping bag for donating to autism what a great cause!

Had an amazing experience being fitted for shoes by Rick. I have impossible to fit feet-- bunions…read moreon one foot, two surgeries on the other, orthotics, narrow heels, and overall extremely sensitive feet. It is virtually impossible for me to find comfortable shoes. After trying multiple rounds of online shopping/returning and another in-person shoe store, I decided to come to shoefly. Rick understood my needs and was able to suggest styles of sandals, shoes, and sneakers based on my issues. He was very patient with all the shoes I tried on (I think I was there for an hour and a half). When we finally found a pair of sandals that fit, there was an area with stitching on the inside that irritated my foot, but he was able to take it to the back and smooth it down. At the end we had several successes and I am thrilled.

My daughter needed shoes for a job interview. We must have tried a hundred shoes at department…read morestores and outlets. Finding a stylish shoe with a wide toe and narrow heel is ridiculously hard. It was such a different experience at Shoe Fly. Mbaye measured and found a perfect fit in a beautiful leather pump. He was extremely patient and knowledgeable. Shoe Fly carries brands that we had never seen before, and they fit much better than the typical Naturalizers and Clarks that all the department stores carry. Literally the first shoe he suggested ended our monthslong search for shoes.

A nice, small Adidas store at the Tysons Corner mall. They have a decent collection, but I was kind…read moreof expecting more. I was trying to look for those half tights for running. Overall, I was able to successfully purchase the popular Adidas Evo XL running shoes and they look mesmerizing. One of the store associates, Elvis, was very helpful and informative about the shoes. I called the store before coming in to make sure they had the shoe in my size and Elvis went out of his way to make sure they were the color I wanted and he reserved them for me until I came into the store to buy them. He was a very nice guy.

They used to have a decent selection of shoes and clothes, it has gone downhill. They have a small…read morecollection of shoes and clothes that you don't really want and some kits. Customer service is almost non existent, I'd try another store or the outlet.

The sneaker culture's dead I came in to try to sell shoes. They said I have to text him on…read moreInstagram didn't get back to me within five days every time I text them another five days. The service was very bad , they didn't know where or what shoes were at. DO NOT COME HERE SHOES VERY OVERPRICED. go down stairs they better at least !

Overpriced sneakers, bad service. Not much else to tell you here. Had high hopes for this place,…read moreshame on me.

This location is a HOT MESS. It looks as if it's a trillion years old from the inside. You walk in,…read moreand there was a guy opening the rope for me to walk thru (Im not sure if they were keeping a counter of how many people were inside). There are red signs everywhere for clearance. I was looking for accessories and I was told to go to the check out line. I found the accessories. But the area just looked too junky, too old and too much space for what they have.

they charged an item twice when we came back and talked to the manager (tysons location night shift…read moretoday 1/3/25) he wouldnt do the refund for that item (with attitude) ...then we went to the one in fairfax (faircity mall) they were doing the refund peacefully..what was the problem with the manager ?

Love this location! I've been shopping LV since 1995 and as time goes on, the experience gets…read moredifferent! I most certainly will never come to LV on a Holiday but I will use their personal shopper experience. Ji Hye helped me on Valentines Day 2026. I came in with my honey and he said I could have whatever I wanted and the rest is history. Ji Hye was able to find me a few bags and perfume I wanted. She served me champagne and my visit was perfect even with the chaos that a Holiday brings. We exchanged numbers and when I saw another bag I wanted, she was able to help via text. Love this brand, it's my go-to before all other names! LV never goes on sale, keeps its value and resells well! Overall, yes to the bag! Yes to the man who spoils you! Girls, we deserve it! I love a provider.

Came here for to buy something but did not know what I was coming in for. I found a cute bracelet…read morethat I decided to purchase. Along with a scarf. The staff was all nice and helpful