Horrible place. Horrible people. They care only about how to pay for the art work on their walls…read more They do not care about the patients, the ones who pay their bills. They seem to forget their livelyhoods depend on their customers. Arrogant dentist and office manager.

This location is not Palm dental, it is Johnson Family dental now. The front desk staff is…read morefantastic as well as the hygienist that I saw. However I would not recommend the Dentist Dr Crane. During my appointment the doctor was very condescending. I have chronic medical conditions and during the course of my appointment the dentist tried to override my pulmonologist , ENT and allergist. She was very rude and offensive, she acted as if I was ignorant about my own medical conditions that I have been living with for over 30 years. If I could give her zero stars I would. I asked if there are other dentists at this location but unfortunately there is only the one.

They are incompetent. They scheduled an appointment for me in Atascadero, I drove 25 minutes there,…read moreand when I arrived the specialist wasn't coming in that day. When I called the main office they said they had let me know of the cancellation, but I never received a text, call, or email. I was frustrated, and they treated me like it was my fault. The next appointment they scheduled me for was on Memorial Day (5/25), when they are closed. They texted me a confirmation the day before (image attached), so I showed up and they were closed. Burned me twice.

I've only been here once, today, just for new patient stuff. I waited about 30 minutes past my…read moreappointment time in the waiting area, despite being about 10 minutes early. There were pictures of pets on the wall which was cute, and I was told that they are a family friendly office. (We did joke that my pet rats wouldn't be allowed.) The assistant, Charity, was kind, and I'm very nervous of medical things in general so that was a good sign. However, I got a bad feeling when I met Dr. Cane, which would go on to become even more nervewracking. I had to explain I was a new patient and go over medical details. When she asked if I had previously had any teeth extracted, and I said yes, she said she felt horrible for me, that God doesn't make mistakes, etc. (I thought about this afterwards, and I wish I had said something along the lines of, "You're wearing magnified glasses to look in my mouth. If God intended for you to be a dentist, then wouldn't God have given you better vision?" I don't say this to mock any religion or belief, but to emphasize that teeth can indeed need help, and a dentist should know that.) Then she examined my mouth and concluded that my upper jaw didn't have room for enough teeth because my tongue wasn't in the right position, and that if I held my tongue to the roof of my mouth consciously and constantly, it would make my upper jaw bigger somehow, and if I had done that before, I wouldn't have needed any teeth extracted? Lastly, (and this isn't as big of a deal as the other two), she was often patting me on the shoulder, and she was very close to me the whole time. So that's my reason for the 1-star review. I was very uncomfortable because of this, and I hope this review helps someone have a better understanding of what kind of place this is. From what I could tell, the staff were for the most part kind. I hope that if they read this, they understand it is nothing against them. I do fear repercussions for this review, especially since I am a person who may not be able to go to a different office due to insurance and other issues. But I think it's more important that I help steer others from what seems to be a messy situation.

They are all amazing:). Love coming here for cleanings etc. highly recommend. 5 starsread more

Amazing care! Fun and friendly! Best dentist in town!! I highly recommend to everyone!read more

I now consider myself a vintage patient here! Dr. Ian Leopold is hands down the best dentist I…read morehave ever had! I originally saw his father, and Dr. Ian has inherited all the skills and patience that his father had. I also go in regularly for dental hygiene with Maria, and am just as happy with her work to keep my teeth looking and feeling healthy! Maria works quickly and I always walk away feeling like I have a new set of teeth. The office is in a beautifully restored Craftsman style house near Highway 101 and also close to Poly. It is clean, calm and relaxing. The front office staff is also attentive and patient. They can navigate the intricacies of billing and scheduling with cheer and ease. Dr. Ian also works on Saturdays, and they can fit you in should you have a dental emergency. They can also recommend specialists in the area if you need further work like dental surgery. The only downside for me is that they are out of my dental insurance provider, but I still get partial reimbursement. I would never go anywhere else because the quality of the work here is worth paying a bit extra for!

Dr. Maine retired...miss him...just have to say he picked an amazing replacement, Dr. Ryan! True to…read morethis dental practice since established in the 70's. Was kinda scared to get a new dentist cuz I'm a special needs patient but Dr. Ryan and her assistant are truly caring n sensitive to your needs. Dr. Ryan listens and she's patient, understanding, gentle...through and through! Plus she knows her stuff!!! If you ever get to have her as your lifetime dentist you won't ever regret it. SLO SMiles is the best place on the Central Coast! Dr. Ryan is an amazing addition to the practice!

I moved to SLO from Chicago in January of 2019 and heard horror stories about finding dentists and…read moredoctors. However, I have been pleasantly surprised as Dr. Ng and his staff have provided me with outstanding service, even during COVID-19. I have been here for routine check-ups, cleanings, and x-rays, and also for fillings and more extensive work. All of it has been of the highest caliber and I am very pleased. I highly recommend Dr. Ng and his practice! I have a few crowns that need to be replaced and will be going back to Dr. Ng to have them done. He uses the best materials for crowns, which is very important - especially for someone like me who has bruxism and grinds my teeth at night. Dr. Ng also made a new nightguard for me that is much more comfortable and stays in my mouth. The dental hygienists are wonderful, friendly, and thorough. I have had a few of them, and all of them are outstanding. When I leave after having my teeth cleaned, they feel and look amazing. I am very pleased with this dental practice!

I fractured my tooth pretty bad, I trusted Dr. Ng to treat my tooth. Long story short, do not go to…read morehim for cosmetic work. He failed big time. I am still in pain months after my work and need to get my tooth redone. I tried to reach out to the office and never got a call back. Granted, I only called once, but still, no empathy for my pain was given. I am going to a different dentist for the rework. Someone who has more experience on tooth fractures and is able to admit if they can not do a precise job without leaving exposed dentin on the back side of my tooth. He was very kind at first, but I believe this was a big money job and he was just eager to cash out rather then make sure that he could perform a more than sufficient job for his patient. After all, this is my front tooth! It is a big deal and I am going to have to live the rest of my life with this "new" tooth. I want someone who understands that the tooth should be as close to perfection as possible, not all jagged and rough and painful.

Oral Surgeons are the last thing I thought I would ever take the time to submit a review on, but…read morethe service and care I have received from both Dr. Bush and Dr. Weaver warrant my time. I had an impacted Wisdom tooth and a very large cyst partially removed from my lower left jaw. To further complicate the issue, I had developed a bad infection from that Wisdom tooth. Needless to say, the entire staff from reception, dental assistants, scheduling, and of course the Doctors themselves were very professional, helpful, caring, and had more than enough time for me to ask all my questions and get honest, professional answers. The procedure itself was "a walk in the park" and post treatment instructions were very clear and precise. But what I wanted to comment on, was the follow up I received from CCOMS after my bill was paid and most surgeons would move on to their next patient. I have been back 5 times (within 2 weeks of the surgery) between Dr. Bush and Dr. Weaver for post treatment exams and "check-ups" just to keep an eye on me and how my partial cyst removal is healing..... ALL WITHOUT CHARGE! Never have I been to any type of doctor without being asked for a copay or charging my insurance. Can't say enough how happy I am that CCOMS has been my provider of oral surgery. Obviously I hope I never have to use their services again, but if I do, it will truly be painless.

I was referred to Dr. Weaver by my dentist for a tooth extraction. I paid the $150 for a…read moreconsultation and heard him put down my dentist and endodontist that I had seen previously, and I didn't like that. But his credentials look good so I still considered him. I asked for a second opinion and paid another $150 to talk to Dr. Bush in the same practice. I was willing to do that to get the best care. Ultimately, I chose Dr. Weaver because he is also an MD and I would need to be put under. Today was supposed to be my surgery. I arrived on time and waited in the office for an hour. When I asked what was going on, the reception said they were behind and fixing up two rooms for the other person in the lobby so the surgeon could work on us both. What?? I am here for surgery, not a tandem get er' done fix it. To top it off, at that moment, after waiting an hour, I found out I had been booked with Dr. Bush and not the doctor I had requested! Everything felt wrong, so I asked for a refund and left the office. This is the first time I have felt the need to write a review for a business, it was shockingly bad.

I cannot say enough good things about the extraordinary care I get here! I usually don't like…read moregoing to dentist but I look forward to my appointments at this office! Dr. Copp and his entire staff are the fantastic, they treat their patients here with such kindness care I highly recommend!

Second session was as good as the first. While it was just a cleaning, the Tech. Was excellent,,…read moreand attentive to my tender teeth. The front office is well run, kind and helpful. Seeing a Physician/ office is the first half of the story- the staff are also important. They can make clients/ patients lives difficult or easy and even pleasant. The staff are well chosen, kind and attentive.