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    Dr Toufan Razi

    2.7 (22 reviews)
    Open 9:00 am - 5:00 pm

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    14 years ago

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    City Health

    City Health

    4.2(311 reviews)
    1.4 mi

    The staff were very friendly. The office was quite nice for…read morea clinic and though I was a walk in patient I only had to wait a half hour. The nursing staff were pretty thorough and the nurse practitioner I had was extremely friendly, asking questions and seemed to take her time listening to me more than my own doctor. May come back in other non emergency situations if my doctor is not available

    Horrible communication and inability to correct a mistake on their end. I needed a TB test for grad…read moreschool and a lot of urgent cares didn't take insurance for the test. When I made the appointment on June 4th, the person I spoke with said they take my insurance. When I arrived for the test on June 8th, I was told the test wasn't covered by insurance and was $69. Since I needed the test for school, I just paid the fee and it was a little lower than some other places. However, they should have told me at the time of booking so I could have been prepared to pay or go elsewhere. The bigger issue is that they haven't refunded the $50 fee I was charged when I filled out my information online. The online portal just asked for my card info but nowhere did it say I'd be charged a fee. When I went to get my results read on 6/10/26, I showed the receptionist a screenshot from my bank account and she said that was a no show fee and they would refund it since I showed up to my scheduled appointments. When I check my bank account two days later, I don't see the refund. I've made several calls and the people I talk to keep saying they'll look into the issue yet my bank account doesn't show the refund. One person I talked to said I shouldn't have been charged the NSF because I had a TB test, not appt.

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    City Health - Tess

    Tess

    City Health
    City Health - CityHealth UrgentCare Booth

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    CityHealth UrgentCare Booth

    Christi Cheng, MD

    Christi Cheng, MD

    2.1(72 reviews)
    1.6 mi

    BEWARE! This office is very UNPROFESSIONAL and Dr. Christi Cheng is emotionally unstable and rude…read more When you call to make an appointment the guy that answers the phone works from home because there are children in the background yelling - he has you on speaker phone so you can barely hear him. I was taking my son in for a follow-up post ER visit after having several focal seizures and was going to request a referral for a new neurologist. Long story short, Dr. Cheng became UNHINGED when she looked at her computer schedule. The appointment was noted on a different day, but when I told her the scheduler gave me this date and time she began yelling at us that she needed to see the new patient first and we would have to wait (mind you, we're already seated IN her office). When I told her that we had another appointment and that we couldn't wait, oh, she really got confrontational! I told her it was very unprofessional of her to react that way in front of my son who wasn't feeling the best. I had to calm him down in order to avoid causing another seizure. We left the office without the care he needed and felt very shocked, disheartened, and discriminated against.

    Do not, under any circumstances, do an online appointment for birth control here. I found her…read moreoffice through zocdoc and just needed a prescription filled until my Gynecologist could see me. They billed my insurance for a well women's visit instead of telehealth. (Literally impossible over the computer). Which meant when I received a real well woman's visit that I'd been waiting for, my insurance wouldn't cover it. The mistake wasn't discovered until after they billed it to insurance. Leaving me 300$ to pay out of pocket. When I called the office to fix the visit I received a "too bad so sad. And general we do not care attitude. I will never be returning online here and am warning everyone of my terrible experience.

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    Christi Cheng, MD - All that for this!  Both our records 50 bucks????

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    All that for this! Both our records 50 bucks????

    Dr Toufan Razi - physicians - Updated June 2026

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