Bob had been in business for over 45 years. He provides quality car for your vehicle! Value and excellent service.

Another great repair by dr. Volks! I recently purchased a 2013 VW Tiquan. A couple of months later it started to develop a funny whistling noice and rattle. I brought it to Bob and he made a few adjustments to the sunroof. He also fixed the rattle in the front end, which I was told would be costly. Charged me very little for the fix and has been fine since. Wonderful Mechanic! read more

Bob Mann is the best!!! His turnaround is great and he really knows his stuff. Go to him for all of your VW/Audi needs. You'll be happy you did!! read more

Dr. Volks does great work, charges reasonable rates, and knows everything about these cars! I needed a timing belt on my TDI, and he went through it and cleaned out the turbo and intake and now it runs like a top! He was great about sending pictures of the issues he was finding, and even picked me up at the commuter rail when I came to get the car. If you're sick of paying dealership shop rates for guys who have no clue, head to Dr. Volks and get your car cured... you won't regret it! read more

m very happy I found the Dr. To take care of my 2011 a4. I do not personally know Bob but I trust him 100x more than any dealership! I brought my car in to have the timing chained and accessories replaced before it became an issue and Dr. Volks was better than I expected...the price was lower than i was quoted, he called and kept me informed on what was happening and when he called to tell me the car was finished he also told me about other components on my car that he looked at (brakes etc). He is a busy man so don't expect your car in 1 day, but he was well worth it and is my "go to" mechanic for my Audi. read more

I took my Audi A6 TDI to Bob recently because my warranty had expired and I was sick of getting soaked at the dealer every time I brought the car in for anything. I dropped the car off and Bob told me it would be a few days before he could get to it. Much to my surprise he called the next day and said he was checking the codes and thought the parts were covered by extended warranty due to the VW / Audi Emissions scandal. Well I called the dealer and there was a recall I knew nothing about as well as the repairs were in fact covered under that extended warranty ( I also didn't now existed). Thanks Bob! Some mechanics would have just fixed the car and figured "This guy will never know'. Well the warranty repairs came to over $3k and my car is great again. I will be taking my car back to Bob for any repairs once the warranty does expire because I trust him. read more

Bob gave me a loaner while he fixed my car and also came in under his phone estimate. I trusted him to do a good job after reading review here and a friend's recommendation. I also research every problem on the internet to find out what to pay. The details: I have a good friend who speaks highly of Dr. Volks for his 2008 vw beetle. I bought my own vw beetle, a 2000 with 111k miles on it. Thinking of selling it at 130k miles, I was asked if the timing belt had been changed. Found out, NO! and VW recommends a 100k mile change. I went to Dr. Volks after checking 9 different places for prices that range from $700 to $2k. All included the entire timing belt kit. Being that Dr. Volks is a 30 minute drive, I had to decide if it was worth the time expenditure. I also needed to fix the ABS sensor. I had decided to keep the car even with these expensive repairs because I liked my car and overall, it was a lot cheaper than getting a newer one. He also inspected the car for more problems and found a frozen caliper and brakes that needed replacement. Having been cheated before, again more online research. The price was fair. I will definitely go back to Dr. Volks and I recommend you give him a try. These honest mechanics are hard to find. It seems he is able to make a good profit still by having the repair shop at his house and specializing in VW, so he knows his stuff. read more

Bob has been talking care of my 2005 Audi Allroad 4.2 for about six months. I love my car, she's a high strung, high maintenance beast, she needs a lot of attention, and I would only consider using an expert. Like another reviewer I found Bob through an Audi forum I use for DIY projects, information, and advice. You can tell Bob is an enthusiast, when you get him going on a subject he wants to talk about its hard to get in a word edgewise. He's a VW and Audi master mechanic but he specializes in VW . He has a beetle race car hes built and races and loves to talk about it, so ask! Being down to one car now I don't have the time or ability to do even the most basic of projects on my own and Bob takes care of me. I first went to Bob for an leaking oil pan gasket replacement that needed to be replaced. I shopped around quite a bit and what you have to understand is that like anything else practice makes perfect. Bob only works on VW and Audi so he knows them inside and out. If it takes a normal mechanic 12 hours to do the job on my car because he doesn't see many of these rare vehicles it will take Bob half and the savings and expertise are your benefit. After I got the oil pan gasket replaced I have been back several times for small repairs. The first time I went back to him there was still an oil leak and he had to do all the same repairs all over again but took care of me on the labor because he said it was on him to catch it the first time. This is the type of service you can expect from a small shop like Bob's. Every time I've been back he's sure to check on that oil leak and ensure me we've got it. He's a straight shooter, he'll take care of you. Just play by the rules; drop off your car, leave a note with what you need done, the contact info, and leave him alone and he'll take care of you. It's hard to find a trustworthy mechanic these days but its clear that Bob values integrity and a small specialized shop like his is built off of his work. Just a quick note, this is 111 High St. Pembroke Ma, not Hanson. read more

Excellent service, all repairs fixed at a reasonable rate within an accurate time frame. Great communication. Went above and beyond to buff out my headlights so they looked good as new after I mentioned it in passing. Would recommend Bob to anyone. read more