My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

Very impressed with Wild Kitty! The services I received were done very thoroughly and…read moreprofessionally. The pricing is very reasonable too! I'll definitely be coming back here! I also really liked the clothing and products they had for sale. Those too were reasonably priced and included a lot of unique items.

Stephanie did an amazing job. She was kind, reassuring and educating throughout the service to…read moremaximize comfort throughout the whole thing. The location is clean, comfortable and private.

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

If you are looking for someone who cares, enjoys your company and truly is the best…read moreaesthetician...please come see Zoe! I have been seeing her now a little over a year I think and I am so incredibly thankful for her. Thank you Zoe for sharing who you are and allowing me update my life to you in the short amount of time that we see each other. You are such ray of positivity! The business would not be as incredible if they did not have you. Thank you for taking care of my skin and helping me to feel like my best self! You truly are one of a kind

I scheduled an appointment at 12, which is when they open on Sundays. Granted I was 6 minutes late…read moreto my appointment, but I could not get into the building. I understand they open near this time, however like I said, I was late myself. The doors to the building were locked and no one was inside. I gave them a call to let them know I guess I wouldn't be making my appointment since I couldn't get in.

I have been getting waxed by Robyn for 2-3 years now and each experience is amazing. The wax she…read moreuses makes the process pretty painless (as painless as a Brazilian can be). Robyn is so friendly, professional, easy to talk to and always makes me feel so comfortable. She's also so detail oriented and will spend extra time to make sure your wax is really done right. I'm so glad I found her! I won't go to anyone else.

Highly highly highly recommend! Not only does she do a wonderful job but I always feel very…read morecomfortable. Quick and easy!

I've been coming here for years. Lots of turn over, but never really an issue. New girl did my…read moreeyebrows. I will literally never go back.

I come here all the time and left pissed for the first time today. First the girl who did my brows…read moretook half of them off - my brows already had a really nice shape that I figured she would notice as a professional and just clean up but she raised my eyebrows an inch instead. Making someone's eyebrows 2000s thin is something you might wanna clear with them beforehand in 2025. Then when it comes time to leave they don't have enough bills for the change the woman in front of me needs so they tell her they have to give it to her in quarters unless she has exact change. She fishes through her bag for a good 5 minutes before I can finally pay and leave angry. And the wifi is down so this annoying visit didn't even count towards my rewards.

Jess is a magician with my lashes. Her tint + lift results don't seem possible with my naturally…read morevery short and very blonde lashes. But she makes it happen! I adore the heart and personality behind this company. Plus, I'm a big fan of supporting woman-owned businesses. Highly recommend!

Jess at Three Little Birds is fabulous. I've seen her for waxing, eyebrow tint, and skin…read moretreatments. She is an expert at her craft and excels at making you feel great. Her space is comfortable, clean and inviting. She's fun to chat with while you're being cared for. Her treatments are comfortable. Booking online is easy and there is always plenty of parking available.

I've been going to Fadoua for about a year now and cannot get waxed by anyone else! She was the…read morefirst person to ever give me a Brazilian wax and even though I live farther away now, I make the drive to see her. I have an extremely low pain tolerance and usually struggle through waxes but Fadoua is a true professional and makes it easy for me. I'm able to hold a conversation with her through the entire appointment and she is so supportive. On top of my low pain tolerance, I have some body marks in the area we wax and she has never had any issues and is able to work around them as well as help with my ingrown hairs I'm very susceptible to. I cannot recommend her enough for anyone thinking about getting waxed for the first time or if you're a seasoned veteran at it! I simply won't go to anyone else We leave for Europe on Wednesday and after my appointment today, I feel completely ready to go!

O M G!!! It's been a few years since I've gotten Brazilian done...Missy was 10/10. She made me feel…read moreso comfortable:) We had lots of laughs and giggles. There was no awkward moment at all. Most importantly, I'm SILKY SMOOTH!!! Thank you! lets talk about Kayla. lol She was great at communicating about getting me setup with the Best (MISSY) lol. She was so kind she listened to my concerns since it had been sometime since I had my last Brazilian. Thank you Kayla!!

Was too exhausted to notice until I was in the car... But we are bringing sisters, not twins to…read moreanother level with these brows 3 stars because at least she did one of my brown well.

My favorite things about the European Wax Center facilities are, they all have the same…read moreambiance/decor and abilities to use service packages freely at any location (any state). I do feel that the prices have increased significantly over the years but, when you find an esthetician/waxologist you can trust, it's worth the extra dollars. The Lone Tree is doing all the right things, providing positive experiences/waxing services. Overall, very clean facility, welcoming & helpful staff and they offer all your waxing needs (services & products).

Open even on Sunday!!!! I've been sufficiently pampered with a facial…read more Was time to use a 2 yr old gift certificate that was given to my mother and I. We were able to book a same day appointment luckily as she was having a good day. Facial and foot massage for Mom, facial for me. The lobby. A bit cramped and just a bench. The lovely lady behind the desk gave up her chair for my mom to complete her digital forms. These are the types of things that make it difficult for elderly people to enjoy places like this. There was a bench but it was much too low for her. After forms completion we were escorts to a changing area with lockers to leave our things. This was a clean area with plenty of lock boxes and even a shower. At this point we were ushered to our treatment rooms and the pampering began. After an hour of facial potions, steam, hand, neck, arm and shoulder rubs, a deep treatment on your hands including wrap and a warm glove to help the oil/lotion penetrate...it was over. I was pretty much a puddle, was hard to focus and my face felt like a new born baby. I was also surprised they didn't try to "sell" me anything. It was a pleasant surprise honestly. Nothing takes away from a good paper high than being hard sales pressured. It may have been a 5 star experience had there been some things to better accommodate elderly or people with mobility issues.

I've been going to this Spavia location on and off for almost 10 years and every experience has…read morebeen fabulous. I mostly go for massages but their facials are wonderful as well. When you get a massage you fill out a questionnaire on preferences for the day....what kind of music you want, lotion scent, if you're chatty, etc. it's very cool and personalized. They bring you into the back where the women's locker room is. There you can change into a robe and sandals then go into the relaxation room while you wait for your service to start. They have warm neck wraps, herbal tea and water for you along with soothing music, it kinda makes you not want to leave! I highly recommend coming here for when you're looking for relaxation in our oh so stressful world.