The owner is very sweet and kind, and also great pick of the flowers. The flowers are also fresh.read more

Beautiful arrangement on very short notice. Good prices for the corsage and boutonnière as wellread more

I had a wonderful experience talking to Steven over the phone when trying to put together a bouquet…read morefor my daughter's graduation. At that point, I had already gone to several places looking for the flowers my daughter really wanted to have in the bouquet, pink lilies. It was really difficult to find in the big box stores, like Costco, Wholefoods, Trader Joe's, or Safeway, so my husband suggested Fleur de Lis, a small business near our home in Mountain View. He said he had great experience in the past and the owner was very nice. Steven was attentive and patient and listened to what I was trying to describe, which was not easy on the phone. I also asked him to make some suggestions. Even though he said he rarely works with lilies in his arrangement (because a lot of people are allergic to them), he was still willing to put together what I wanted for my daughter. After about half an hour on the phone with him, he seemed to know exactly what I wanted and what he was going to do. Pickup was on the day after, but the next day, I was a bit nervous and anxious about how everything turned out and thought if there is the slightest chance that it didn't come out right, I still had time to get something off the shelf even if it wasn't ideal. I reached out to Steven and he sent me a picture. The bouquet looked so elegant! I only asked him to make a slight change and he immediately accommodated. My daughter loved the bouquet and it matched her outfit so elegantly and beautifully! Thank you Steven!

Another great bouquet from Fleur de lis! Their bouquets are breathtaking…read more I ordered this the night before for a Sunday morning and it was ready right on time. My friend loved it and couldn't stop talking about how beautiful it was! l

Gorgeous flowers!…read more LOVE that they are open later than 3pm. other florists seem to close early. LOVE that they can do a bouquet immediately for those of us who are last minute. minus 1/2 star because EXPENSIVE. minus 1/2 star b/c they wrap beautifully BUT they do not put stems in water gauze or something. so the flowers remain dry stem until you gift them (often hours later for me) but at least the stems were accessible, so I put them in water until I could gift them.

Took a floral arrangement workshop here, the other month with my friend, An…read more I've made my own arrangements before with no formal class. This was a great intro from a seasoned professional and a nice entry into Korean style floral arrangements which I'm not familiar with at all. If you're someone who like more structure/instruction such as my friend - it might not be the best class for you however in situations like that, my tip is to advocate for yourself, ask more questions OR take more private class and explain to the instructor how you like to learn. The instructor pointed out that certain flowers hold more flowers and certain flowers must be handled differently whether it be how it's cut, etc. I enjoyed this class. We made a floral basket (which the instructor said is really popular - there is one other option (just make a note of it if you don't want to do a floral basket). Gave them to my man and he loves them; it's been two weeks and some of the flowers are still blooming/fresh. (You're suppose to water the specific arrangement it every 2 days.. we only did that once or twice..) - going strong!

Came here to quickly grab a bouquet to celebrate a graduate of Stanford University. It was a Sunday…read moreat around 11:00am and there were not much cut flowers I was told. So I chose among wrapped bouquets. She was very kind to change the wrap from pink to blue without extra charge for me. I love the inside. It's a coffee shop / florist / nursery. It gives a very relaxed feel inside. I love this place.

This is an adorable matcha spot on Castro street…read more First off, it's a beautiful plant shop. Second off, they make really great matcha drinks with unique flavors. We tried the matcha cold foam with pandan and the iced matcha latte ($6-8 a drink) with lemon poppy foam. They tape a little fresh flower on your drink too.

I had a great experience with Cupertino florist for my Daughters Birthday Party. The flowers were…read moreamazingly fresh. Also for what I paid for was really worth it!! Jay the owner was really helpful with showing and picking the right color for my event, 5 stars for sure!!

TLDR: they forgot about my order placed 5 months in advance and paid in full, resulting in using…read morethe wrong, cheap, and old flowers. they offered no apology and argued with me. Full story: I placed an order 5 months before a photoshoot where I wanted to hold a bouquet of flowers. I sent them a verbal description and a photo of what I wanted and they assured me they could do it. They quoted me for the bouquet consisting of pink garden roses, calla lilies, and lily of the valley and I paid in full as requested. The day before pickup (that we had agreed on 5 months ago), I sent an email to confirm. They replied with "Please call me to see what you are referring to." After calling, they could not find the order and after being put on hold, they eventually found it. Clearly they had completely forgot about the order. The order which they themselves said "I'll check availability (especially for lily of the valley, as it's seasonal) and provide you with an exact quote and timeline". Upon arriving for pick up, they had replaced the lily of the valley, one of the most expensive bouquet flowers, for baby's breath, one of the cheapest. Not only that, the garden roses were standard grocery store roses. The roses were also dry like paper, which isn't surprising since they had thrown it together in less than a day even though they had 5 months notice. When I asked for a 40% partial refund, I was negotiated down and patronized about how the price for the bouquet was way too low for what I had asked for because lily of the valley needs to be special ordered from France weeks in advance, etc etc. 1, it's not my fault that they under quoted, 2, I know that the flower needs to be special ordered; that's why they were given 5 months notice and I asked if the flowers would be available for that time. They also argued with me that the roses they had used were actually garden roses. The photo speaks for itself --standard roses were opened up, fluffed, and squished in the center to mimic the round shape of a garden rose, and others were unmistakably standard roses (like the one I circled in my photo). One of their employees was agreeing with me and saying that the flowers used did not match the photo and description I sent. She was shortly dismissed from the counter. They kept saying "we want you to be happy" - yet never acknowledged or apologized for forgetting the order or gave me as much of a partial refund as I was asking for. They asked me if the inspo photo I provided was photoshopped. The flowers exist in real life and they simply did not use them. They said they could create it at the time, so why would they ask that other than to make excuses? They simply forgot about the order and didn't order the right flowers and tried to pass off a cheap bouquet of old dry standard roses and baby's breath as what I asked for. I could have made what they made from a grocery store and the flowers wouldn't have been paper dry. Their tone when I was talking to them was like I was bothering them and being ridiculous for asking for money back, saying that the cheap bouquet was worth more. They said "I used extra calla lilies and I put it all together." First, there were not extra calla lilies and even if there were, it would not make up for everything else. Second, you put it together?? Are you not a florist? A florist is supposed to 1, source flowers, 2, put the flowers together. Failed on one. Bragged about the other. Sorry for not being impressed. Upon me insisting on the partial refund and arguing back with them, they offered to remake it and for them to deliver it the next day. Which would be day of the photoshoot which I had to leave in the morning for, which is why I scheduled pick up the day before. In the end, the delivery did not work for the timeline and I never got the flowers.

Incredible service at this small local florist off El Camino. I walked in looking for a bouquet of…read morewhite flowers as a last minute sympathy gift. The lady working there asked my budget ($40) and made a large custom bouquet on the spot with beautiful wrapping paper and bow in about 5-7 minutes. I could tell she went above and beyond to add extra florals beyond retail value so I ended up asking if I could pay a little extra. She hesitantly accepted an extra $5. Interactions like these remind me why it's important to shop locally and support our small businesses. There are a million online floral vendors, but seeing all the love she put into this gift for my friend who is going through a tough time made my day. My friend loved the florals as well. I'll definitely continue going here for flowers.

I had very high hopes for this florist due to their ratings. I placed an order on 4/12/26, to be…read moredelivered on Mother's Day, 5/10. I have chronic medical conditions and did not want to forget. I included a box of chocolates with my order. This was to be a pricy surprise, as I ordered a premium bouquet at the largest size. To my shock and dismay, the order was delivered that same afternoon, without the chocolates. The whole reason I picked that arrangement was because of the cute pink flowers, which were missing from the arrangement entirely. Everything that could have gone wrong, did. I immediately wrote to the florist with no response. I called the next day and they shrugged it off, saying they'll just redeliver on 5/10. The surprise has been ruined and I don't want flowers again in a month. I demanded a full refund. We'll see how soon I get it.

I will only use Bloomster's to send flowers to anyone in their service area. The presentation is…read moreimmaculate, perfection, beautiful! Recently, by accident, I gave them my address for delivery and they were so gracious to deliver to the correct one. I love their arrangements! I have never seen one that was less than perfect!

Wow! I received my first weekly subscription delivery today and was genuinely shocked by the…read morebouquet. It is absolutely gorgeous and far beyond what I expected for the $100 price point. I honestly feel like the picture doesn't do it justice. The arrangement feels thoughtful, lush, and beautifully balanced. It completely made my day and has been such a lovely addition to my office.

This is my favorite nursery. It's so beautiful. The plants are always amazing. The gift shop is…read morefull of lovely things to gift to a friend or yourself. I always go near my birthday to get a plant to celebrate my next year.

It's an alright spot -- as another reviewer mentioned, you don't really feel welcomed here over the…read moreseemingly regular customers (e.g. older white folks as reflective specifically of Ladera). It was enough that I noticed a couple of workers glared at me. For what's meant to be a leisurely, outdoor space, they overall don't appear very happy or warm, at least not to the casual customer curious enough to walk in on a weekend. I did end up getting a reasonably priced house plant (~$26, sticker says it's from a farm in Half Moon Bay) and a beautiful pinkish 5-stem rose bouquet (~$12) because they looked nice and healthy and I knew they'd make me happy, but the vibe itself here isn't the best compared to other nurseries. This also isn't really a full walk-in florist space. There are some pretty bouquet options to choose from, but it's not as extensive as expected particularly given the other reviews that make it sound like a dedicated florist service. I did see a lot of colorful potted orchids lined up across the front window. Also, overall the items in the gift shop are extremely pricey and up marked -- doesn't seem like much shopping gets done in this space -- and it's less so a quaint country shop vibe and more so try-hard pretentious.

The size of their arrangements. I paid over $100 for a very small one and it didn't even seem to be…read moreworth the amount I paid. Very DISAPPOINTED. THEY WERE nice on the phone but the arrangement was a disappointment.

Rewritten from 2020 I just completed my fourth order with…read moreTwig & Petal, and once again, Bella exceeded all expectations. Unsure of flower availability during the chaos of the pandemic, I reached out to see if she could recreate a beautiful arrangement she had made for me last November. She responded quickly, with thoughtfulness and clarity. This time, the order was especially meaningful, as it was a sympathy bouquet for a dear friend who had just lost her grandmother to COVID. Because the loss was so sudden, time was of the essence. Bella not only took my request seriously, but assured me she would treat the order with the utmost care and urgency. When the flowers arrived, my friend texted me immediately. She included a photo, and the moment I saw it, I thought, Bella arranged this as if it were for her own grandmother. The bouquet was stunning, elegant, heartfelt, and full of life. It was clear that every detail was handled with compassion and artistry. I haven't experienced this level of customer service in a very long time. Bella is a rare talent and a true professional. She has earned all of my future business--and more than five stars. She deserves ten. Bella, if you're reading this--thank you from the bottom of my heart.