If you have older pipes in your home steer clear. Go with the bigger named companies and pay the extra to make sure you get the work done properly. We called this company out for a "clogged" bathroom sink and now we sit with thousands of dollars out of our pockets of damages. Dan was attentive in the beginning process and was very kind to our family. However he stated he wouldn't do anything to put his business or my family as risk. Knowing our Pipes were galvanized he still chose to snake our pipe and bust a huge hole and cause the havoc we are now in. Our family was understanding this was a mistake and dan admitted he "must have poked a hole when he snaked it", he came back out to our house immediately and also delivered us floor fans. This is more than we could ever ask for. The next day our hard wood floors begin to buckle. My husband had reached out very kindly and explained the circumstance and requested his business liability ins as any business should have. This is when things turned upside down. Him and his wife began to harass us all day via text and calls asking for our homeowners insurance as this is like a "car accident". Never has a business asked for someone else's ins, so we felt uncomfortable. We politely asked that we just get the work completed and my husband and I would discuss our next steps. At this time the company decided to "sever" their business with us leaving us with no working sink, a hole in our pipe and severe water damage. Might I add it got thrown in our face that they offered a discount to us because we work on the frontlines. We never ask or brag about our jobs and expect to pay the full fee on any and everything. All this company was worried about is a "good review" and they knew I had left an upsetting review on a previous company so they kept mentioning that (hence they probably remove all bad reviews to keep their rating up) I'm still giving them 3 stars because of the attentiveness and how willing he was to drive the 30 mins to come back to our home with fans. When severing his business with us he stated he needed to save his ass and make sure he can continue to put food on the table for his family. It would have cost Drain Cleaners $1500 to file a claim and then they would have made back $700 from us by completing the work. However he didn't think about what he was doing to MY family. Now my family of 5 (including a newborn) had to pay $1500 for deductible through own insurance, $600 for pipe repair, and now we are living out of a tiny hotel room due to our house being "unlivable" for the forsaken future. Please do your research before hiring a company! I'm all about supporting small business as we continued our repair with a small business. But if you have older pipes, think wisely. read more

Originally quoted me one price, then tried to talk me into a whole bunch of services I didnt ask for. Then without performing those services, snuck them onto my bill. Wont be using them again. read more

I think 0 stars is too many. Showed up almost an hour after my appointment time without so much as a call. I didn't feel comfortable being home alone while my husband was at work, very shady at best. read more

Can't give this company enough praise. Dan was very knowledgeable and his diagnosis ended up being 100% right. He's fair priced and charged for exactly what he said he would. I call plumbers all of the time for work and will be calling him in the future, as well as passing on his name to others that do. 5 stars and a class act! read more