Kyle was amazing and went above the call of duty to go out to Weston within a day to look at my AC…read moreunit that wasn't working. He was also able to install the AC in a VERY timely manner so my tenant would not have to go through a "hot streak" in weather without an air conditioner. The only negative comment I have is that the receptionist (a lady) didn't communicate very well with Kyle, or vice versa. It seemed at numerous times she didn't know what was going on with my work order or the estimate/payment that was given. My suggestion is to keep good records of estimates and phone conversations. All in all, Kyle was VERY customer service oriented and his prices were the best out there! I highly recommend Kyle and Snyder's.

We bought a $16,000 geothermal heating and air conditioning system from Snyder"s with a 10 year…read moreparts and service warranty in March of 2020. The system has never worked right. After numerous service calls and the system not heating at all. we were told that Snyder's would no longer be our service provider. We still had 7 years and 3 months left on on service warranty. We asked what we were supposed to do for heat in the middle of December and sub zero temperatures forecast within days. Their response was "Go stay at an air B&B."

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

He uses the cheapest parts possible and he Does not pull permits when required by the city to do…read morecommercial work

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

Previous business dealings. Extremely poor customer service!! Extremely high priced!read more

Love using this plumbing company both for myself and my clients. They are reliable, trustworthy,…read moreand reasonable. I had a leak under my kitchen sink and it just needed a new part, and they were able to do it in just a few minutes. For scheduling, they were able to send someone the next day to repair. They are awesome to work with!

Love them!! I have used them for various projects and most recently a nasty drain backup. They…read morecouldn't come right away [good vendors are busy!] so I tried to call in a more 'famous' big box plumber. That 'big' place said they would come in a few hours but blew me off! Hydro-Tech was here first thing the next day EXACTLY when they said they would be here! Fixed the problem in less than an hour and charged a VERY REASONABLE RATE! Again...LOVE THEM! I highly recommend HYDRO-TECH PLUMBING!!