First and foremost i do want to say they are responsive. They gave me a bid and information without…read moreseeing my bathroom. They were able to get me on their schedule fairly quickly. Because they did not come see or even ask for pictures of what needed to be replaced when they got over to my home. They left and spent an hour getting parts. Waste of my time. When the kid came back he flooded my basement and garage while replacing the pipes he wanted to and while I understand that stuff happens not telling me about it and leaving me to find it after he left is a little nice. However when I walked into my bathroom it looked like he left a train wreck all over and in my tub. Now my tub drain is slower than normal to drain. Had him work on an outside faucet too and he spread all the power tools with water. For the amount that they charged I would have expected better clean up and communication, but no way. Once he decided he needed to go he left in a hurry no let me show you what I did or do you have any questions. I had to pull information out of him. I had another faucet that needed work done but he said he had to leave and couldn't do it. I get that we all have busy lives and I would have understood had I not mentioned everything I needed to start with. Save your money and go somewhere else. It's not worth getting your house dirtier than it was to start with and flooded without your knowledge. I tend to let workers in my home do their jobs and not bother them much so I guess that I should have kept a closer eye on what he was doing so I would have known about the flood sooner than later.

I was so happy to finally find these guys when I bought my house! They always do great work for…read moreaffordable prices. Jake, Rowdy and the others have all been great. I have a large project coming up in the near future (tankless water heater, back flow preventer, whole house leak detector and moving a toilet. I'll definitely be using them for this. Last time I had them for multiple projects at the same time, they even gave me a discount!

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

Inept technician & customer Service. Called Anthony to help install a smart thermostat. I had…read moretried installing and it didn't want to power up with the normal wiring scheme, but would with the included power adapter that came with the thermostat. We had also called to have our A/C checked out as well and they told us that had to be 2 DIFFERENT technicians, EACH with a $150 service charge. Don't really understand how someone who is qualified to work on the electrical components of an A/C condensor is not qualified to connect a thermostat, but... The apparent "special" Technician for the thermostat arrived when I was not at home, but I spoke with him over the phone and described the issue where the thermostat would not power up with the standard 5-wire configuration, but would when using the 4-wire adapter. He looked into it and called me back a short time later that said that they Anthony PHCE charges $500 to install a smart thermostat. I just wanted it done so agreed. Once I arrived home I found out from my wife that they technician claimed the smart Thermostat was broken and that he couldn't install it and put the old thermostat back on. He said it shouldn't need the adapter and because it didn't work with the normal wiring it must be broken. Never mind that I told him exactly what he found over the phone before he began. Despite not completing the job we called them for, that didn't stop him from charging us the $500! Fast Forward a couple of months I decided to give it another shot myself and just to start from a clean slate I spend $15 to replace the wire from the furnace to the thermostat. AMAZING, that made it work. Turns out the "5th" wire must have been damaged so it wasn't getting power. Very sad that a special technician for performing this specific type of work didn't even know how to check for a broken wire. When I called them to request a refund for at least the Thermostat installation (I was fine with paying for the service call since they did come out), I explained the situation to 2 different people. They told me the Service Manager would review it and get back to me. Once I did receive the call, they told me that they would not refund any portion. I explained the whole situation again and the gentleman commented that is not what the people I had previously spoken too wrote down. They took it back to the Service Manager who again refused the refund on the basis that I did not let them come out again to fix it. Why in the world would I call back incompetent people who could not diagnose something as simple as a broken wire? Furthermore, I didn't know what the problem was myself until I fixed it, so there is nothing to call them back for. Based on Anthony PHCE's obsurdly high prices, duping people into paying multiple service calls and still charging people for work their "professionals" could not complete, I am amazed anyone uses their services.

5 stars Excellent plumbing service, quiet, clean, efficient, thorough, reliable and responsive.read more

I had Ace's Drain Cleaning Plus come out to take care of two clogged drains - a basement floor…read moredrain and a bathtub. Ace himself showed up and spent about 2 hours taking care of my issues. He made a fair quote, stuck to it, took his time to determine the true cause and walked me through every step. Ace not only was pleasant to spend a couple of hours shadowing but encouraged me to watch and gave me tips for future problem prevention. He told me horror stories of how other companies could use their knowledge against unsuspecting home-owners for unscrupulous gain. Very refreshing to have a genuinely nice person that I could feel secure in trusting and was very affordable. I will be calling Ace for all future plumbing needs.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

Full Nelson saved! Young Blake, hvac tech came out last week and informed me of what my system…read moreneeded. Clint, hvac guy just seems to save me every time he comes!!! From BIG issues to the very small issues Full Nelson seems to come through for my family! Amanda, phone/scheduling clerk takes the information from the customer and notes my account so that the right techs show up for me! Thank you and I'll be calling again and renewing our membership soon!

This place sent a man who did only a small portion of the work, charged for things he didn't do,…read moreand wouldn't give me an itemized bill. I'd give them zero stars if I could. A complete rip-off.

Mission installed my Trane System in 2021. First service call was today (Jul 2026). Tech showed…read moreup diagnosed the problem and fixed it and was on his way in 45 minutes.....I understand they are no longer locally owned but so far, my experience has been above average.

Charged $1,223.00 for a garbage disposal unit. This model: 1/2 hp Insinkerator runs $120.00 at…read morelocal hardware store. Tried contacting Mission to talk with someone, but NO one would return my call/messages. I have done previous business with Mission...had whole home HVAC system replaced by them. Candy-ass Management won't return calls. Stay away from this chickenshit performing business!

Very responsive to our needs. He installed a new handrail going into the basement, repaired an…read moreoutdoor rail and installed three shower/bath bars, as well as a mail slot. Very personable and proficient. Highly recommend.

Dave was prompt, detail oriented, and an excellent problem solver for a couple of our trickier home…read moreprojects. He reinstalled a drop ceiling in our basement, changed lightbulbs in a really confusing and tall chandelier, and fixed a broken dining room table. He far exceeded the expectations he set for everything, and I'm thrilled with the job he did. I highly recommend calling him for help. I know I'll be calling him in the future!