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    Drain Mode

    4.8 (85 reviews)
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    New pipes installed the e thermal clean-outs.
    Daman S.

    Jerry the man. Amazing, hardworking. Honest plumber. The toilet drain to the city main line sewer-clogged in the apartment units. Jerry came out did the inspection with his camera. He investigated the problem and came out with the action plan the very next day. The entire issue was resolved. Fast, effective, reasonable competitive prices. I definitely found The plumber to resolve the issues in the apartment units I own. Really appreciate site the service brotha! Please do use him for any kind of plumbing service. Appreciate it!

    Drain Mode Truck
    Lee R.

    Better than what I expected. Had an "emergency" toilet back up at my business. Called 2 plumbers I found on Yelp and one could only schedule for next day service and the other just went to a full voicemail box. Then I called Drain Mode and Jerry picked up and said he has 2 stops and he'll be right over. He was great on phone and through confirmation on text too. He came within 2 hours of our call, handled the situation in a matter of minutes, and charged us a very fair and reasonable price for his service. Highly recommend and he should be top of list. Great assist too with his support man Brian. Very cool personalities and definitely happy with the experience.

    Jerry replaced the sewer clean out cap from a previous job. Thanks!
    Corinna M.

    Over the holiday weekend and I needed an emergency plumber. Jerry and Brian came to the rescue after being on the phone with 20 other services only to find out no plumber could come until Monday or Tuesday and other places we $475+ to walk in the door without a diagnostic because of the holiday if they were available. When I called Jerry he was there in 15 minutes and no ridiculous charges. They were fast, efficient, and it only took them 7 MINUTES to figure out and solve my toilet issue. They noticed that the cap to the drain outside drain was missing from a previous fix and without skipping a beat they replaced it and it was clear they were professional and about their craft. I don't write reviews but this business deserves all the business! Thank you again!

    Erica D.

    Immediate response on a Friday night! Came right out to fix my leaking drain and busted garbage disposal. My 5 year old couldn't even slow him down with all his toy show and tell . 10/10 will recommend in the future!!

    Underoooos
    Jason P.

    These guys are the real deal!! Fast, efficient, and professional! Wife decided to wash her clothes in the bath tub, underwear got eaten by the the drain, clogged, and stopped water flow down the pipe. In a little over 90 mins after I contacted these fellas, they had my drain unclogged, underwear removed in one piece so I could could clown on her and even cleaned my tub before they left. Highly highly recommend! Thanks guys!

    Clean drain
    Jesus B.

    The worst nightmare to every home owner a clogged drain! That happened yesterday night and after so many tries with my tools was not solved, it was time to call a professional, after contacted several companies Jerry was really quick to answer and immediately set the appointment, the cleared the drain in no time and with more than a fair price, they saved our life! They even took the time to clean the mess! Definitely will call them again if the need arises!

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    2 years ago

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    Quick, responsive service at a reasonable price! Needed help in a pinch several times and was pleased with the results.

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    5 years ago

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    5 years ago

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    5 years ago

    Thank you for helping me fix our drainage issues so quickly. We really appreciate it!

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    Jerry T.

    Love what we do and glad we could help ! Thanks for your review!

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    Jerry T.

    Thank you kindly glad I could help have great days!! Thanks again!

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    Jerry T.

    Thank you greatly and was pleasure meeting ya and glad to help!!

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    Page 1 of 3

    Ask the Community - Drain Mode

    Review Highlights - Drain Mode

    Jerry came and saw what needed to be done and quoted us 250 and within half and hour everything was back to normal .

    Mentioned in 64 reviews

    Read more highlights

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    originally asked Modern Septic if they could make me the first stop of the day or at least early…read moremorning, since I had taken the whole day off work for this. They initially had me later in the schedule, but the office team was super responsive and accommodating--they texted back quickly, explained they'd try to bump me up, and kept me updated. In the end, they squeezed me in around 10am, which was perfect! The crew showed up right on time, were professional, friendly, and got the job done efficiently and cleanly. No mess, quick pump and inspection, and they left everything spotless in my backyard (even with all the plants and stuff around the access point). Communication was top-notch from start to finish--morning check-in texts, heads-up when they were en route, and a call number if needed. I've dealt with septic services before, but this was one of the best experiences. Honest, reliable, and they really go the extra mile to make it work for the customer. Highly recommend Modern Septic Service in El Cajon--definitely 5 stars!

    Alright, listen up -- Captain 619 here. Modern Septic Services in El Cajon took care of my…read more1,200‑gallon tank in one hour flat -- no nonsense, real professionals. Luis Velasquez did the inspection, agreed there was an issue with the baffle that needed fixing, and was quick with a solid referral to get it handled. Respectful crew, fair price, left the place spotless -- like they were never there, capisce? Five stars. -- Captain 619

    Modern Pipe Solutions

    Modern Pipe Solutions

    5.0
    (32 reviews)

    I wish there were more stars I could use to rate MPS, because 5 is not enough! I was impressed when…read moreshopping around for someone to rehab a 5' section of our sewer lateral. Even though I didn't select MPS initially, I really appreciated their professionalism and interest in my job. John (the PM) was very helpful and patient with me while he looked at my job and provided me with an education too! I chose another Plumbing company that declined the job because of the difficulty. My job was not a big job or a typical job. It required saw cutting a concrete driveway in a neighbor's driveway. I went back to MPS and John was gracious to come onsite and look at my job. He said yes and gave me a very fair price! The crew was great! They had to dig further than expected to get to our Sewer Lateral. We had an added challenge of our jobsite being on our neighbor's driveway. The neighbor made the job more difficult than it had to be, but John handled him very well. We even had the Owner (Jeremey) come out to help manage the neighbor. We were in the process of selling our house and John and Jeremey helped take a huge load off our plate by managing the neighbor. I plan to treat them to lunch to express my gratitude for their help! How many customers are so pleased that they take their Plumber out to lunch! That's how much I appreciate them!! Can't recommend them enough! Thank you MPS!

    We hired Modern Pipe Solutions Inc. to update, line and reinforce our home sewer system. Here are…read moresome of our observations from the experience. 1. Top down professionalism 2. Great communicators 3. All team members were kind and courteous 4. Very competitive pricing 5. Work days are constructed around objective based timelines 6. They'll dedicate a single team to your project from start to finish 7. Great listeners when it comes to the concern of the homeowner 8. Well organized workers stay on task and don't banter, waste time or play loud music 9. Workers were very respectful of our property and landscaping 10. Work crew cleaned up everyday and never left anything out of place 11. The company assigns a project manager to each job to provide seamless oversight and provide a consistant source of communication for the home owner 12. The operations team works hard to keep customers informed and supported through the entire project 13. We felt like our business was valued and our time was honored

    Burtech Plumbing

    Burtech Plumbing

    4.8
    (720 reviews)

    Burtech Plumbing came out right before Thanksgiving for what we thought was a small leak. They were…read moreefficient and worked quickly. While the leak itself wasn't a big issue, once the ceiling was opened we discovered that all of our copper pipes were badly corroded. They recommended a full repipe of our home. We have a 4,000 square foot house, so this was a huge project. I got multiple quotes, and Burtech landed right in the middle price-wise. What really stood out to me was how willing they were to work with my specific requests. I had major stipulations, especially that they complete the repipe without visually accessing our kitchen, and they made it happen. They worked with our timeline, and Jose was incredibly communicative throughout the entire process. I'll admit I was a bit needy with questions, but he was always patient, understanding, and responsive. The estimate they gave us was exactly what we paid in the end--no surprise costs at all. The repipe itself was major (60+ holes throughout the house), but they worked so efficiently that it never felt overly intrusive. They were very clean, vacuumed and cleaned up every day, and truly respected our home. We have two young kids who nap, and they even worked around nap schedules so they weren't in certain rooms during that time. Overall, I'm extremely impressed with Burtech Plumbing. I've already recommended them and will continue to do so without hesitation.

    Signed up with Burtech in 2024 for a tankless water heater maintenance program that included annual…read moreflushes for $79 "for the LIFE of the unit." That pricing was a major selling point and one of the reasons I chose them over other companies at the time. When I recently called to schedule my annual service, I was told the program had been discontinued and I would need to enroll in a new VIP plan at a significantly higher cost ($200+). The new pricing represents a substantial increase from what was originally promised. They stated they attempted to notify customers of the change, but I never agreed to any modification of the original terms. When I asked for documentation showing that the agreement allowed for this change, none was provided. After multiple exchanges, they did not budge and continued to repeat the same generic explanation rather than addressing the core issue of honoring the original agreement. I mean if they are going to promise the LIFE of the unit and then change the policy they should at a minimum give people under the previous plan at least 3-5 years before transitioning just out of fairness, not just cut them off the next year after. It's obviously fine to charge the new price to new customers. Anyway, at no point was there any effort to resolve the situation or offer a reasonable accommodation. I've been around a long time and dealt with many businesses, I've never seen anything like this. Given their otherwise strong reputation and BBB rating, this was particularly disappointing. As a long-term retired military customer who values reliability and transparency when choosing companies to service my home, this experience fell very short. Customers should be aware that long-term pricing commitments will not be honored or grandfathered and replaced with significantly higher-cost programs based on daily business decisions.

    Drain Mode - plumbing - Updated July 2026

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