originally asked Modern Septic if they could make me the first stop of the day or at least early morning, since I had taken the whole day off work for this. They initially had me later in the schedule, but the office team was super responsive and accommodating--they texted back quickly, explained they'd try to bump me up, and kept me updated. In the end, they squeezed me in around 10am, which was perfect! The crew showed up right on time, were professional, friendly, and got the job done efficiently and cleanly. No mess, quick pump and inspection, and they left everything spotless in my backyard (even with all the plants and stuff around the access point). Communication was top-notch from start to finish--morning check-in texts, heads-up when they were en route, and a call number if needed. I've dealt with septic services before, but this was one of the best experiences. Honest, reliable, and they really go the extra mile to make it work for the customer. Highly recommend Modern Septic Service in El Cajon--definitely 5 stars! read more

Modern Septic Service - The poo pump! - Septic Services Near Me - El Cajon, California

Alright, listen up -- Captain 619 here. Modern Septic Services in El Cajon took care of my 1,200‑gallon tank in one hour flat -- no nonsense, real professionals. Luis Velasquez did the inspection, agreed there was an issue with the baffle that needed fixing, and was quick with a solid referral to get it handled. Respectful crew, fair price, left the place spotless -- like they were never there, capisce? Five stars. -- Captain 619 read more

Modern Septic Service - Septic Services Near Me - El Cajon, California

Great service but they showed up later than their promised arrival. Super friendly and they did a nice job!

This was the first time I've booked septic tank pumping so I was feeling a bit nervous about how this was going to go. I requested quotes on Yelp for septic tank pumping service, and Modern Septic was quick to respond, professional, and provided a very competitive quote. I spoke with Leslie over the phone to book and she was so helpful and kind. Together we located the tank covers in my yard via Yelp messaged photos and texts. She then helped me schedule the techs to come out just a few days later. Today was the day, and although I was given a service window of 7-11am arrival time, I received a text at 6:40am saying they were on their way! Yay! The techs Luis and Peter (I think those were their names!) were professional, friendly, and answered all my questions. They even took the time to teach me about our tank size, how to troubleshoot potential issues, and how to maintain our system well. My experience with Modern Septic was wonderful. I highly recommend contacting them! read more

Modern Septic Service - We had them pull the truck up to our front gate so they could run the hose around to the back yard. - Septic Services Near Me - El Cajon, California

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Service was fast friendly. The team that came out was professional on time always satisfied with modern. read more

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FIVE STARS...Will NOT use anyone else. From the terrible experience I had with a previous septic "service" these guys made sure that I was taken care of and happy with the proper service. I really appreciated how he was on time, communicative, and friendly/helpful with it all. The dogs at the ranch running around, my busy schedule, very helpful and great customer service and easy to schedule. Thanks again! read more

Because of a broken septic system, we had to have our septic pumped again within a week. Mike of Modern Septic was out within the hour. He did an even better job than the service we had last week which was fine but Mike took the time to drain it absolutely completely. We will call this company because of the job Mike did next time we need to pump the tanks. read more

Called Thursday, came for septic pump out following Monday. Montez was courteous, professional, and provided some good advice. Excellent service and highly recommend. read more

Normally a septic tank clean out would seem like a ho hum have to do it ,but Danny from Modern Septic was able to explain a few details about my system and almost make me wish I needed to have this service more often. He is a nice company representative as was the person who answered questions on the phone ahead of the visit. read more

Easy to work with. Timely. Got it done the same week I contacted them. Excellent company.

Have two septic's on our property. Did a great job, on time, priced right, clean. Good job We are having our second tank evacuated as well read more

Their customer service is TOP NOTCH, I was most impressed. Everything was smooth. Their communication, largely via text (my preference), was responsive, friendly, and without pressure/nuisance. Then came the execution... Peter arrived earlier than I could get to the property which was fine because he was self-sufficient. He got to work and I arrived shortly thereafter to ask a bevy of questions, which he knowledgeably answered (a true SME and ambassador of the company). Often people stifle questions, but not Peter, he encouraged more questions, which I most appreciated. He gave me great advice on maintaining my septic system, cleaned up the mini-project, and then expertly maneuvered the big rig out of tight quarters. All-around ROCK STAR!! What was a new and semi-intimidating experience was a walk in the park thanks to the company's communication and Peter's execution. HIGHLY RECOMMEND for all of your septic system needs!!! read more

Miguel is the best pump truck driver I've ever dealt with. He's fast, hands on, and knowledgeable. He knows his stuff I love using modern septic. 10/10 would recommend read more

I was looking for a company who could come with a 2-axle pump truck due to my really steep driveway. Modern Septic Service has such a truck that they use for RV septic pumping. Communications with the team was smooth and the price compared well with other quotes I got from different companies. Danny came out early in the morning, did a perfect job and was a very pleasant guy to deal with. I hope that they still have that small truck when I will need them again in 3 to 5 years. read more

Honest and hardworking business! Very pleased with the services they provided to me and the time they took to explain what I needed to know

Appreciated this company for their friendly service, quick response, and mostly because their pumper, Peter (Pedro) identified a septic tank repair that needed to be dealt with. If he had just done his job pumping and not mentioned the needed repair we would have been in a lot of trouble before too long. I know this is part of the job, but Peter was knowledgeable, polite, and a just made the situation easier to deal with. Highly recommend! read more

Dale was excellent. Very helpful. Customer service is always good. Less is more. Would highly recommend read more

They Came out within two days of me calling. Friendliest people I've met in a long time .i will definitely recommend this to anyone.He even gave me some advice.No extra charge on my situation. I was worried about extra hidden fees. But even though my job was harder than he expected he didn't charge me anything extra and still gave me advice. Is thank you modern septic. read more

I received five personal recommendations before I called Kathy at Modern Septic. Kathy was friendly and professional in finding out our needs and our availability. Lucky for us, they had a same day appointment available. Knowing our need to fast service due to a clogged drain, Kathy then call us back and let us know that we had a chance to have an earlier appointment. That was great service. Danny was the technician that came out to do our pumping. We had not used the company before and my husband had a lot of questions. Danny answered every single one of them. After the pumping was finished, Danny went over the bill and suggestions for the future. There were no surprises financially. Danny was kind and thorough. We live in the mountains & there are several businesses that will not service our area. Modern septic fulfilled our needs & did it with five star service. read more

They are awesome! Called for service and they came out when I needed them. The technician was Dale and he was really nice , answered all my questions. He pumped out everything, cleaned up everything and was really a cool person . He gave me suggestions on how to keep my system running healthy which I appreciated. Great company and I will call them again for my next cleaning. Thanks Modern Septic read more

Mike helped us after hours, on the verge of dusk and showed up with a smile on his face! Seeing a smile when we were in triage mode was a comforting relief! He gave us thorough information and details for what we need to consider for next steps. We highly recommend Modern Septic because of Mike and his customer service and drive to get the job done. read more

This business is now under new ownership and I can say Tamar and his colleague have turned it around. Very communicative and professional. Most of these businesses are archaic and unprofessional to today's standards, but these guys are keeping pace. Will do business again. read more

Great company to work with! Very friendly staff plus quick and reliable service! Would definitely recommend to others.

Peter was able to service our 1200 gallon tank on the same day. He was able to get the job done quickly with minimal damage to our landscape. Peter was knowledgeable and noticed a small drip that he told us how to check if it was a leaky toilet. Value was excellent. This service with the pumping and digging was $700. Our next service will be with modern septic and we will ask for Peter. read more

We have used Modern Septic for years and they have always been reliable and honest. When we moved in our house we couldn't find the septic tank and called several companies who also couldn't locate it. We called Modern Septic and they were smart to use gps and found the tank in minutes, not even close to where the drawings placed it. The have helped us with several other issues like failed covers, blockages, etc. Their prices are always fair and and they go above and beyond every time. read more

Modern did a great job pumping my septic system. Dale is an outstanding employee who was very careful not to destroy the plants near the tank. Dale also took the time to clean up the area after he finished pumping. He left the area better then he found it, a true professional. read more

I've had Modern septic out on a couple of occasions. Once to pump and another to consult on a problem and both times the service was excellent and the cost is very reasonable! Thank you Pedro for the consult on my leach field concern today and dealing with my 500 questions! I highly recommend Modern Septic! read more

Great company with fast response and personalized service. When I told them my address and name, they could tell me what they did 5 years ago when they pumped my tank last time. I was super impressed and scheduled the service. The driver was very nice, worked clean and fast. I'm working in the service industry myself and I have to say they know what they are doing. Great Job! read more

thank you Modern! Name of tech now slipping my mind, so apologies but he was very helpful!

Very good service, professional, quick, polite and clean! Seriously, we have used them for many years and it is nice to just know what you are getting and get the experience, professional equipment and service. Highly recommend! read more

We a fabulous experience working with Dale on a pump/dump/cert inspection of a septic tank in El Cajon. Dale was professional, helpful and nice to work with. And if anyone is wondering, Dale's favorite coffee is a Starbucks caramel macchiato. Great experience. Will definitely work with again as well as refer to others. Thank you. read more

I want to thank Modern Septic Service for the quick appointment scheduling and keeping me updated on the arrival time. I especially want to the your technician Peter for the excellent service. Peter was very patient is answering any questions I had (like 20) on the health of our septic system and anything we we might be aware off to not do that could affect the performance of our system. Thank you Modern Septic very much. read more

I've never had a septic tank before so this was my first experience pumping it after one of our drains started having issues. Modern Septic Service responded almost instantly to my inquiry and was over at my house within a few hours. My technician was John and he was very knowledgeable and so sweet! It turns out the previous owners of our home had also used Modern Septic Service so it was a nice coincidence and testament to the quality of their work. Will definitely be using them from now on for all of our septic needs! read more

We had amazing service from Dale this morning when he emptied our septic! Fast, tidy professional and helpful suggestions! It only took an hour or so, and we'll gladly tell everyone here in fallbrook! When we were comparing prices and looking for fast response, the gal who booked it through Bobs plumbing was kind and funny. It was far more pleasant than most calls, in a tough plumbing year, on very limited budget as a retired poor health couple! We are grateful to you both, and despite distance from us, you'll be our forever choice! read more

Modern Septic Service - Septic Services Near Me - El Cajon, California

Modern septic service is on the ball. They even came out same day to service my septic tank. They also did the visual inspection and said everything was fine. Good to know at the winery as we get a lot of people using the restroom. read more

Thank you so much Modern Septic for coming out to my emergency call and saving the day! My septic tank was almost overflowing and tried to get out someone to pump it. After I called several companies they all declined. Then I called Modern Septic. They were fully booked as well but then one of the owners, Felicia overheard the call and she agreed to attend to my needs first hand. She was incredibly efficient nice and worked with knowledge and professionalism. Thank you so much Felicia for helping us! We have Modern Septic on speed dial read more

Modern Septic Service - Felicia working hard - Septic Services Near Me - El Cajon, California

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We had a nearly full septic tank and Modern Septic took care of it right away. We also live way way waaaay out in the country and it was no problem for them to come to us. Peter was very kind and knowledgeable. He was happy to answer my questions and prepare me for future maintenance. Modern Septic Service is great! read more

Very pleased with this service. They came quickly and were reasonably priced. Dale, the technician, was professional, friendly, polite, and helpful. He worked quickly and efficiently, explained the problem and advised as to what we needed to do about it. Gave us a referral for an additional problem he found and did not try to talk us into something we didn't need. (a problem we have had with other companies). He also cleaned up after himself and replaced a board he had to remove from our fence to get his hoses in. We will definitely use this company again. read more

I spoke with Kathi, and she patiently explained to me the process. She was very respectful, helpful and very nice. Thank you Kathi for all that you do! read more

In 27 years, I've not found a septic service that was reasonable, respectful, and on time. These guys are the best! I recommend them hands-down. From the office to the service technicians, everyone is nice and accommodating. They even give me a recommendation on the tank after the service. They are my go-to septic service from now on. read more