Professional, good communication and competence service. Was a referral and will refer as wellread more

Nothing went horribly wrong but nothing went great either. The plumber seemed rushed left a small…read moremess behind and the whole thing cost more than the quote over the phone. Didn't explain what the issue was or how to prevent it next time. Just felt like a transaction. If you need emergency service fine. But for anything else shop around.

Justin was here within an hour and charged reasonably. We have used him repeated recommended him to…read moreother home owners with drain emergencies.

In the midst of Tropical Storm Henri, our sewer line stopped completely. Water was backing up into…read morethe basement. I started searching for someone to snake us out. One quote was exorbitant - taking advantage of the situation. But when I reach NYC Sewer and Drain Pro's, I got a really reasonable quote and promise that someone would be here within the hour. Indeed he was. Justin diagnosed the problem and snaked us out - both to the front and to the back - in a jiffy, and no change-up on the price. He did offer us a more expensive solution - hydro-jetting - which we declined for now, but we may go back to him for that. Shortly after he left, I received an invoice "paid" by email. I would recommend this service, especially in a pinch! Now to get everything dried out in the basement.

Mike came out and clearly explained the problem to me. It was a more complex job than anticipated…read more Customer service was very professional and courteous. Great neighborhood local business!

From the owner: Plumbing problems, minor or major, we handle them all. We also handle any boiler, or heating…read moreproblems you may have.

My kitchen sink was draining slowly and I wasted $30.00 on a DIY twenty five foot snake which…read morewasn't long enough to get to the blockage. I called Johnny Drain on Sunday morning at 10:00AM and he was at my home at noon, just as he promised. The quarter inch snake that he thought would clean the blockage didn't work and he went back to his truck for what he said was "the big gun". Twenty minutes later the drain was working perfectly! Johnny's fee was very reasonable and I wouldn't hesitate to recommend him to anyone who has sewer or drain problems. Professional and courteous service.

Johnny is the best!! My wife loves to cook and too much of the grease goes down to drain and gets…read morethe mainline clogged. Gave Johnny a call to set up a time the next day. He came at the said time with his machine and cleared everything out in 15 minutes ran some tests and was done. Great value, fast service and a local gem. Thank you Johnny!

Michael is an absolute rock star. He helped me out over the phone during the holidays while on his…read morebreak. And then offered to swing by quickly right away if it didn't work... but it did. And not a single other plumber or handyman had suggested his idea to solve TWO frozen showers. He's a legend. Don't hesitate. This is good people.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

These guys are amazing. They were really thorough, thought through all the possible solutions to my…read moreissue and explained everything to me clearly and respectfully. They also put us in touch with a contractor to do some retiling and he was amazing too! We were really happy we got in touch.

I used Aladdin earlier this summer to do a video inspection of my water main. Christian and Jerry…read moreshowed up on time and were very professional. I had a little trouble getting in touch with the proprietor of the business to go over the video findings, most likely because these guys are very busy due to their high ratings. When I did manage to speak to him he was very helpful and took his time analyzing the video with me. I would definitely use these guys again for any plumbing contracting.