Jayson is knowledgeable and very honest when estimating and doing repairs…read more He responds quickly and is quite effective diagnosing appliance problems

Jason is great-fair, honest and reliable. He is easy to schedule with and won't make you do any…read moreunnecessary repairs.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

What a great service!!!! My air conditioner would not turn on and I called this company. I have…read moreused them before. I explained the problem and the technician was able to guide me into solving the problem myself. No muss, no fuss. They are the best!!!!

I've had to repair my dryer twice for two different issues…read more I usually just order from Amazon, but I suffer from a lazy mailman who won't deliver packages to me on Saturdays because I'm on the third floor (yeah ... fun times). Thankfully, this place exists! It's saved me twice so far. The guys are pleasant and even offered to help me over the phone if I had any questions about fixing the dryer (I don't- I may be a dainty little girl but I can fix the heck out of an appliance). I will say though, that if any future repairs aren't time sensitive (like the in-laws getting here when the dryer is on the fritz), I would order online (I know, I know). The mark-up here is astronomical!!! I paid over three times the amount for parts. But I paid it- because what else am I gonna do? Hopefully not everyone does this and these guys can stay in business because I like them :)

Incredibly and inexplicably rude. I was calling around for an appliance part. The first place I…read morecalled, Pemco, asked for the model number. I called him back in a few minutes after locating the information and was told that he would text me and I would text him back with the model number. Why, I don't know. At any rate, he never texted me so I went down the list to A to Z. I called this number and, low and behold, it was the same guy, berating me for calling him again, although there was no indication that these were branches of a single business. I explained to him the reason for my confusion and offered to give him the model number now. His reply: I DON'T KNOW WHAT YOU ARE TALKING ABOUT! then he hung up on me. Maybe he was having a bad day, but from the comments I've read he apparently has bad days mixed in with the good. So, you may take your chances but as for me, I'm not going to call him ever again hoping for the positive experience that some report. It's not a gamble I'm willing to take.

I hired Vita Appliance to inspect and repair my washer and dryer. I was charged $500 plus…read morematerials, supposedly for cleaning lint and fixing a dryer door latch that stopped the machine from running. At that price, I told Olzhas I might as well buy a brand-new washer and dryer. He convinced me not to by promising a 1 year warranty on the repair. Since I was already spending heavily on renovations at the time, I trusted him and went ahead with the repair. Once he received the deposit, communication became a nightmare. He barely responded to texts or calls, and I had to chase him repeatedly just to get updates. Seven months later, the dryer broke again, same issue. When I contacted him, he claimed it was a different part of the door latch and therefore not covered under the warranty. To make matters worse, he wanted to charge me another $400 for the repair. I again had to chase him just to even come take a look. At that point, I gave up and bought a brand-new washer and dryer. I ended up wasting hundreds of dollars on repairs I shouldn't have needed, when I could've replaced the machines months earlier and saved myself the stress. After all this, he still had the nerve to ask me to leave a 5 star review. I don't recommend Vita Appliance. Poor communication, questionable warranty practices, and a complete waste of money. Save yourself the headache and go elsewhere.

The absolute WORST customer service, and almost totally non responsive. Took literally days and…read moremultiple outreach attempts to respond to messages, and no showed multiple times, leaving us hanging for over a week for what would have been a straightforward fix.

Brian was on vacation, so Mike scheduled my appointment with Dennis, who was kind, courteous,…read moreknowledgeable, honest and professional. He fixed my stove while explaining what he was doing. Always a class act Brian Britman, thanks again!

Brian came to my rescue when my refrigerator freezer fan starting making loud noises. He was…read moreprofessional and on time to assess the problem, which happened to be the morning of my Mom's funeral. He was able to obtain the fan for my 2007 LG refrigerator and replace it within a week, of which I was very grateful for. Given the fact that we are in an pandemic with the Coronavirus, Brian came prepared wearing his mask and gloves, as did I. He is my superhero and I would certainly recommend him to anyone needing appliance repair.

This is a real find. A store that not only sells and repairs appliances, but is owned by two…read morewonderful, knowledgeable and patient brothers. I have both bought and had appliances repaired there. Charley and Steven have always been great with advise and patient with my questions. I have been going there for thirty years and have always had good experiences. If you want to buy something from a real live person who has years of experience, this is the place to go. Support local businesses.

I bought my sewing machine used from Brookes during covid. They have kept it running smoothly for…read moreme over the past 6 years. The staff is friendly and knowledgeable. I am so happy to have them in the neighborhood.

i have used the expert appliance center several times, both for repairs and to purchase new…read moreappliances. also i have had Jose come in 2x in the last 4 years to check out and clean my now 30 year old GE refrigerator. when i inquired about getting a new one, he told me my current one was functioning well and advised me to keep it. he noted that new appliances are just not as well made. on a different occasion the large wand head on my miehle vacuum stopped working. so i went in to buy a new one, Alexi, the man in the store, told me that they could try to repair it for $40. if it couldn't be fixed, the $40 would be applied to the price of a new wand head (which was well over $100.) well, they fixed it and also showed me how i could open it to clean it more thoroughly than i had been. finally, i recently had to buy a new microwave and figured i might as well buy a new electric range to replace my genuinely antique old one. so they sent me to the internet to find the appliances that i wanted and then return and tell them what i wanted so they would give me their price. they had the items i wanted in stock, were competitive and their installation fee reasonable, which included removing the old appliances and taking them away). we scheduled the installation for a date not far off and they provided, in advance, a certificate of insurance as required by my coop. the delivery was as scheduled and the 2 men who removed the old appliances and installed the new ones were professional, pleasant and efficient. it is really great to have a place like this, where one is dealing face to face with real people in the neighborhood.

I have found them to be honest and knowledgeable with a variety of appliances. They are the…read morestandard I use when recommending Brooklyn appliance repair. They have even gone out of the way to obtain hard to find parts.

Shaquille was prompt to respond and effective in his work. Would definitely hire again.read more

The individuals from this company Unreliable, kept driving pass as I was digging and consistently…read morelieing about their time of arrival , because they were afraid to do the work. Their Business photo is misleading. A mother and Son Team ended up helping me dig my vehicle out and I paid them what I was going to pay this company had they showed up as promised. The two stars is too much!