They arrived on time, I received lived updates while they were en route to my house. The work was…read morecompleted quickly and thoroughly. The whole situation and all potential solutions were discussed thoroughly.

I have used this company a few times in the past and have always been satisfied with their customer…read moreservice, knowledge, and friendliness. I was so pleased with Adam recently, and he gave me lots of good information on how to get a replacement sprayer head on my faucet free of charge through the brand's website.

I had not one, but two unfortunate plumbing situations happen in my home in 2025. I asked my…read moreneighbor for her plumber's number, and she gave me Mark's contact. At the time, I didn't realize what a blessing that would be. Mark is incredibly experienced, knowledgeable, and friendly. He knew exactly what needed to be done in both situations and fixed the issues promptly. His communication was excellent. I never once had to chase him for updates. He consistently delivered clear, accurate information and kept me informed throughout the process. Mark responds to texts and calls in a timely manner, which is hard to find these days, and he completed the work within the promised timeframe. I cannot recommend Old School Plumbing enough if you're looking for reliable, high-quality plumbing services.

Done a great job. Cost little more than the estimate. But Done more work than cost. Less than…read moreanywhere else

First and foremost i do want to say they are responsive. They gave me a bid and information without…read moreseeing my bathroom. They were able to get me on their schedule fairly quickly. Because they did not come see or even ask for pictures of what needed to be replaced when they got over to my home. They left and spent an hour getting parts. Waste of my time. When the kid came back he flooded my basement and garage while replacing the pipes he wanted to and while I understand that stuff happens not telling me about it and leaving me to find it after he left is a little nice. However when I walked into my bathroom it looked like he left a train wreck all over and in my tub. Now my tub drain is slower than normal to drain. Had him work on an outside faucet too and he spread all the power tools with water. For the amount that they charged I would have expected better clean up and communication, but no way. Once he decided he needed to go he left in a hurry no let me show you what I did or do you have any questions. I had to pull information out of him. I had another faucet that needed work done but he said he had to leave and couldn't do it. I get that we all have busy lives and I would have understood had I not mentioned everything I needed to start with. Save your money and go somewhere else. It's not worth getting your house dirtier than it was to start with and flooded without your knowledge. I tend to let workers in my home do their jobs and not bother them much so I guess that I should have kept a closer eye on what he was doing so I would have known about the flood sooner than later.

I was so happy to finally find these guys when I bought my house! They always do great work for…read moreaffordable prices. Jake, Rowdy and the others have all been great. I have a large project coming up in the near future (tankless water heater, back flow preventer, whole house leak detector and moving a toilet. I'll definitely be using them for this. Last time I had them for multiple projects at the same time, they even gave me a discount!

Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more

Hot water in toilet tank!!!! Quick Relief Found the source and FIXED IT!!!!!…read moreHave several more problems lined up for him!!!

We called Anthony at 8:00 AM for a sump pump failure and water in our crawl space. He came out to…read moreinspect the issue within a couple of hours and gave us a very reasonable estimate. We agreed and they were pumping out our crawl space by 1:00 PM and finished installing a new sump pump by 3:00 PM. Great customer service and even better performance. We are now going to have them back to give us estimates on replacing some old lead plumbing in our crawl space. I highly recommend you call them for any reasonable, professional and prompt plumbing needs you may have. Thank you Anthony for a job well done!!!

Service on the front end as well as the technician was excellent. They diagnosed the problem and…read morefixed it. I'm very pleased with this company. Highly recommend.

I called at 7:00 Monday morning and set up their earliest available for the following morning at 8,…read morebut asked to be called if they had a cancellation. Within five minutes, they called me back and someone was at my house at o'clock. Fixed the problem and was done by 9:30. James and Matthew were very professional and knowledgeable and the charges were reasonable.

We recently had a problem with our main line backing up. I found a plumbing company that offered…read moremain line cleaning and free camera inspection. They determined that my main line could not be cleaned and had to be replaced due to the tree roots that had overtaken the line. I was told that to replace my line they would have to dig up my yard and it would cost just over $15,000. I contacted a couple of other companies to get second opinions on the work that was needed and compare pricing. The other companies did confirm that my main line needed to be replaced and also said they would have to dig up the yard to replace the old line and they gave bids of 16 and 20 thousand. Before I pulled the trigger, I wanted one more bid. I reached out to Inception Plumbing and was glad I did. When they came out, they tried to clear the line but determined that my line needed to be replaced, but unlike the previous companies they explained to me that they offered pipe replacement using a process called pipe bursting. It not only saved me thousands of dollars, but they were able to complete the job in 1 day.

Woke up to water in our basement yesterday after a lot of rain…read more Didn't know where to start, so I called Inception Plumbing, who I have used for years because they are trust worthy. They sent out Chris, who is a laid back, smart guy who always does the job right. He walked me through my options, assessed the damage and gave me ideas, helped me discover where my outside drains are, and then we set up an appointment with Andrew, who came out and cleared a couple of drains that were clogged in my front yard. The price was much less than I had feared. The Inception employees are always pro-- the front end is friendly and helpful, the workers on time, they know what to do and do it right, and they are respectful of people's homes-- they wear booties inside and clean up any mess they make. You can maybe find cheaper service, but you can't find better service. In the long run, they have saved me a lot of money by being honest and thorough, having modern equipment and hiring the best of the best and paying them fairly. And I love that they are local.

Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.