We were in need of needed a new toilet installed and the one removed and reinstalled in a new…read morebathroom in the lower level before company arrived from out of town for Thanksgiving. I called Jason at 8:00 and he arrived at 10:00 and he and his assistant had the job completed by 1:00. They were very efficient, professional, and courteous. I highly recommend Jamison Plumbing.

I had an appointment with Jason and he did not show up. I contacted him a 1/2 hour after my…read moreappointment time. He did not respond until 1.5 hrs. later saying he recalled the appointment but was working on a gas leak. Ask him to come the next day. He said no it would be a couple of days later. Asked which day and time. He never responded. I decided to call another reputable plumber and informed Jason I would be contacting another plumber. He responded then but did not apologized just said he had worked until 11:30 pm for the past 3 days. I do not understand why he did not communicate with me. He had my cell and email. Finally apologized when I told him my time was valuable too.

They were fast. Efficient. And was communicative. They made the whole thing easy and painlessread more

These people were sent out by American Home Shield to fix my plumbing on September 30th. A few days…read moreago the sink started leaking water. The following night the drain pipe came completely off. I called them yesterday morning to let them know and the lady i spoke to said theythey had work in the city and would come out to fix the problem. Today is now night. No one called or showed. At this point I'm over it. They don't deserve a second chance. Something like this should never happen.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

Aaron's technician, Robert, did a great job. I am satisfied with the work done. Thanks.read more

Been using Liberty P/H/A for nearly a decade for all three services. (Sean, Mary, & Carter are…read moreamazing.) They're fast, reasonable, & honest which is rare these days. So helpful & accommodating, too. Finally had to replaced my A/C unit after it was on life support for as long as possible. They did a fantastic job, I got a higher quality product with better energy efficiency, quickly, & at a great price. Thank you Carter, Mary, & Sean. You're rock stars! S F/H

What a pleasure doing business with a local, family owned business. These folks are the "real…read moredeal". Honest, professional, reliable and reasonably priced. My leaking, corrosion loaded water line was repaired perfectly and without unnecessary costs as given by another (well known) company. If you give Liberty Plumbing a call, I feel very comfortable saying you will not be disappointed.

Excellent Water Heater Replacement Experience…read more I couldn't be happier with my experience with KC Water Heaters. They replaced my water heater and did an excellent job from start to finish. The entire process was organized and professional. They communicated clearly, arrived on time, and took the time to ensure the installation was done properly. The workmanship was excellent, and they left everything clean and in great shape.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

Absolutely amazing customer service! Doug, our technician, quickly diagnosed the problem and helped…read moreme find the part I needed online. My dryer is older and the part is no longer manufactured. Once my part came, I called Able to schedule its installation. Once again Doug was here promptly and had the part installed quickly. Highly recommend this repair service.

Service was good. Repaired quickly. Part reasonable. How ever 315.00 for 20 minutes work and 12…read moredollars in parts was a bit over priced. Won't be calling this vender again. Two stars for service and speed minus three stars for cost.

They are VERY unreliable! They call us over and over again to schedule our routine maintenance and…read morethen when we do schedule it they cancel and have to reschedule...then we reschedule and they give us a 5 hour window when they will show up and then call and say they are going to be late...now we've wasted 2 whole Saturdays sitting around the house waiting for them to show up. This happens every time, not just once . This is terrible customer service. Choose a different company for your work if you can, don't make the same mistake we did.

We have used for the maintenance of our systems, last year Zach came and did a great job friendly…read moreand knowledgeable he told us we would be needing to replace AC, because of new freon standards, system is 13 years old. no pressure just information. A very nice young man and knowledgeable... We will ask for him to come again.

I would only recommend this company if you are wanting to effectively pay over $240 per hour for…read moreactual work. We had used them a couple times before and trusted them. However, after gaining our trust, they charged $420 for 1 3/4 hours of actual labor. They did this by charging us for the employees time to get to our house (along with a $25 charge for gas, etc) and $120 per hour to go get parts we had already told them 4 times that we needed. After it was done, the faucet still leaked and it took 4 calls to get them to come back and make a simple fix. Never again!

This company failed to show up on two occasions and assumed I would give them a third chance. After…read morenot showing up all day the first time, I called the owner who claimed someone would be out later only to be told after I called later when no one still showed up that a tire blew and they needed to reschedule. After waiting over an hour on the rescheduled date and time, I called again and was told he couldn't make it and suggested I pick a new time, which would result in taking third day off work in the hope that he showed. The only thing worse than his service was his attitude about it all. I would recommend going anywhere else first if possible.