My 10 year old Yorkiepoo and I have lived here at Villa Marin for 8 years. Other than marrying my…read morehusband, this was the best decision I've ever made to move here! I feel secure, and live a luxurious life with many amenities available to us.

Give up your worries and relax in the arms of Villa Marin staff, always present, always caring and…read moreALWAYS THERE !!

All I can say is how thankful I am to finally the "right" place for my Momma since she grew up on…read morethe Farm in Wisconsin, this facility just helps momma feel more at home. It was greatly difficult to transfer her across the Nation to rest closer to us here in San Francisco. She was super particular in picking what was "right" for herself and we are so grateful for that. But,what is best for all of us is that she gets to acclimate away from the farm to the unique modern living here with all the kind people working at Aldersly and momma's favorite thing in the world is arts and crafts of which her new home offers plenty. Whew thank you Aldersly for helping us make our transition easier than we had anticipated!

This retirement home was established in 1921 by a group of Danish people. The name Aldersly…read moreliterally means Old Haven. It is such a serene facility with beautiful landscaping, trees, and gardens, a virtual oasis.

My sister lived here for 2 years before she recently passed. She wasn't a complainer type of…read moreperson, but she had a lot to say about this place: * Horrible food & poor dinning room staffing. * Most of her questions to staff/management/chef were not responded to. * Staff were nice when she'd ask for something... but then she'd never hear back from anyone. * No real activities available. * Minimum housecleaning, couldn't really be called "housecleaning." * No "orientation" upon arrival, so she had no idea who to go to for what. It was only through the gracious help from another resident that enabled her to start getting around the place. But still minimal response from staff & management. * When she went on Hospice, they up'ed her monthly rent by about $800. When she repeatedly asked what she was getting for the $800... no response. Finally she was informed it was for her daily phone calls to check on her. I'm sure there had to be other benefits, but really... none. I cannot recommend this place.

Warm and welcoming community with a team that cares about your loved ones! Amber is very…read moreprofessional and courteous when assisting families searching for senior living

My brother Marty needed attentive care post surgery. The Professional Post Accute Center provided…read morethe care required in a professional and comforting manner. Special thanks to the entire team at the center! Victoria Gonzalez did a wonderful job coordinating what was required for Marty's needs. Marty made a quick recovery thanks to the centers knowledge of what was required! Thank you very much! Fernando P.

If I could give this "rehab" a zero, I definitely would. A week and a half ago, my sister was found…read moreon the floor in her room. She was taken to Marin General Hospital ( my niece was never informed, which she should have been). She was diagnosed with severe dehydration and the beginnings of sepsis. Don't you think that since she wore diapers that someone should have noticed that she had no urine output? She was in such bad shape that she had to be temporarily intubated and the doctors were afraid that her kidneys were going to fail, which fortunately they didn't. There are other details which I can't divulge but which may implicate this facility in a legal matter. If you value your loved one's life DO NOT SEND THEM to this facility.

Angela went above and beyond helping to sell my condo at Smith Ranch. She made all the…read morearrangements for necessary sprucing up and inspections in addition to coordinating all the paperwork for the sale. Big thanks to her and her staff.

My husband and I have now purchased two condos at Smith Ranch in the last seven years. The first…read morewas for my in-laws and the second was for my parents. We did exhaustive research before deciding on SR. Both times! It is truly one of a kind. It is absolutely beautiful! Feels like a luxury resort! The grounds, units, clubhouse, restaurants are beautiful! The dining experience is like no other facility! A five star restaurant! Residents are treated with great respect. All the time. By ALL the employees. SR goes the distance to take care of their residents. Valet services of all kinds made our parents feel cared for, at the same time, maintaining their independence. Easy maintenance, weekly cleaning, emergency call buttons in every room of their condo makes life so much easier for them! AND, the real estate transactions were so easy and straight-forward! Angela took care of us for our three transactions (two times purchasing, one time selling). She is extremely knowledgeable about SR. She was great at reading our parents and their needs. And helping us help them. She couldn't have made it easier. She took care of every little thing, seeming to know what we needed before we did. The transactions went perfectly and smoothly. Absolutely nothing to worry or fuss about! We would highly recommend Smith Ranch and its Marketing Associates!

Letting go of your home is one of the hardest decisions a family can make, but when that moment…read morecomes, Vincent is truly one of the best places you can choose for your loved one. From the moment we walked in, it felt less like a facility and more like a home--warm, loving, and full of compassion. The caregivers are truly special, especially Isabel and Gabby, whose kindness and dedication never went unnoticed. The Health and Wellness Director is simply amazing. Nav is exceptional at what she does, but more importantly, she leads with her heart. She took the time to truly know my dad and to understand what our family was going through. Once something was brought to her attention, she made sure it was addressed promptly and thoughtfully. Her kindness, patience, and gentle nature meant more to us than words can express. While there is room for improvement with the med techs, and the move-in process could benefit from clearer communication and better explanations upfront, the compassion and care we received outweighed those challenges. ED Pari was understanding, professional, and supportive during difficult moments. I am deeply grateful to Nav and the entire Vincent team for the love, support, and comfort you gave my mom and our family. Knowing that you were there--day and night--brought us peace during one of the most emotional times of our lives. Thank you for making such a difficult transition feel a little less overwhelming and a lot more filled with care.

A Truly Exceptional Community -- The Vincent, San Rafael…read more My dad has been living at The Vincent since March 2024, and the experience has grown into something truly exceptional. When he first moved in, the community was only a couple of years old and, like many new assisted-living facilities, was working through some early growing pains. Staff turnover was higher at that time, and there were occasional glitches as the building found its rhythm. Over the past year, that has changed significantly. Quality staff have stayed, new team members have been strong additions, and many of the issues we saw early on have simply disappeared. The stability and consistency now are remarkable. What has remained steady from the beginning is the heart of the community. My dad was welcomed into a warm, supportive environment where residents truly look out for one another. The caregivers are attentive, compassionate, and incredibly dedicated -- they know the residents well and treat them with genuine respect and tenderness. It feels like a place where people are cared for, not just looked after. We visit often, and our family has had many dinners in the beautiful white-tablecloth dining room. Meals are freshly prepared by the private chef, and the food is consistently very good. The Vincent also hosts happy hours a couple of times a week with live entertainment, which is a highlight for many residents and adds to the sense of community and joy in the building. The housekeeping team keeps everything spotless, and the overall atmosphere is clean, calm, and welcoming. Their points-based care system is fair and transparent, and as my dad's needs have increased, I've found their re-evaluations thoughtful and reasonable. On-site services -- like the podiatrist and monthly dentist visits -- have been invaluable. More recently, my dad's health has declined, and we are transitioning him into the Memory Care unit and beginning hospice. It's a very emotional step for any family, but the memory care team has given us tremendous comfort. The unit is bright, clean, and staffed with people who clearly have experience and a deep understanding of cognitive decline. While moving his things, I've had the chance to observe how gently they care for the most vulnerable residents. It speaks volumes about the philosophy that guides this community. Although the surrounding neighborhood is not my favorite, the quality of life inside the building is exactly why families choose assisted living. It is safe, uplifting, and genuinely resident-centered. I've been a front-line medical professional for 30 years and toured every senior living community in Marin when preparing for my parents' transition. The Vincent stands out. They have supported my dad with dignity, kindness, and professionalism -- and they've supported our family through some difficult turns as well. I'm deeply grateful for the care my dad has received here, and I hope this review helps other families looking for a place where their loved one will be truly cared for.

What a joke! Alan C who calls himself president, shamed me and accused me of being ill prepared for…read morethe future and putting undo burden on this house for profit ("non profit") obviously cooking more than the food scam artist grift shop, because I don't have plans for when I become incapacitated. I am 63, I ski triple black diamond, kite surf, wind surf, surf, snowboard, trail run and compete in all these areas. and he is demanding that I have a plan for requiring licensed care (in a best case 2-3 decades away) because i want to use a community resource from a community where I have lived and paid taxes in for 31 years. You should be ashamed Alan. Really bad form.

The supervisor Norma at the tam is very disrespectful the CNA's here are full of themselves too…read moreexcept one dark skinned lady she's the only person who is nice and respectful, no courtesy at all from the rest. They have their favorites, when new HCA's or CNA's would be there i'd try my best to help guide them around since they just get thrown on the floor with no info on what to do and get yelled at if they miss one chore. I don't recommend working here they treat agency employees like $hit. And complain when they're short staffed, they don't wanna work there because they get overworked and disrespected period. They have no right to treat employees the way they do and the elderly also get mistreated by the salvadorean old lady named Maria & the asian lady that do night shift, i've seen it all.. they don't have cameras in the locker rooms $50 was stolen from my purse and i know it was the dark skinned caregiver who works private care on the second floor since she always had something to say about me and always hating saying stuff abt the agency workers to get us in trouble while she steals in peace. Shame on you all

Bello Gardens is nestled in a beautiful residential area of San Anselmo. It is located across the…read morestreet from Saint Anselm school. They have 24 rooms as well as a beautiful outdoor garden area in the back of the house. They provide light to mid assisted living services and offer all private rooms. Their pricing is all inclusive.

After "shopping" high and low throughout the Bay Area for a higher level of care for our mother, I…read moreknew Bello was the place we would choose when I first walked up the bricks steps to the front door. My intuition was confirmed over the next three weeks as we went through layers of decision making supported by the Bello staff resulting in our realization our mother needed an even higher level of care. Failure? Absolutely not! Our mother's condition declined rapidly concurrent to her move date​ -- creating surprises for all​. ​ Bello did everything possible to make it work and continued to problem solve and provide workarounds until the family decided a​ locked facility was required. During that three weeks my mother experienced true camaraderie with other residents, was consistently treated with respect (even though she was a handful) and was able to experience Bello's truly homelike atmosphere without oppressive clinical or patronizing "help." Residents are supported to be as mentally, socially, emotionally and physically independent as they can possibly be, there is a focus on community issues outside of declining health (Juanita-the-duck's leadership permeates the facility), and each individual staff person takes ownership and responsibility for the Bello mission. What can I say? The place has a good feel. We were very reluctant to let go of Bello because we trusted them. Was it perfect? No -- I can attest perfection doesn't exist anywhere at any cost when it comes to elder care. ​I've learned that t​rust is far more valuable than perfection when it comes to leaving your relative full time in the care of others. We were told on the first tour that what you see is what you get and that seemingly simple, but precious truth bore out during our three weeks ​at ​B​ello. ​I​ would highly recommend Bello ​Gardens ​to anyone wishing to place their relative in a comfortable community with experienced caregivers.

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

I moved my husband into Aegis Corte Madera 14 months ago. He has received not only excellent care,…read morebut I have been given the support that I needed to help guide us both on this journey. They love when I bring our pets to visit and it really feels like a family atmosphere. The communication is good and getting better all the time with the new General Manager. What I feel is most important, is that the most of the staff has been there for over five years. That really says something about the company. The activities are really great. They include weekly field trips which include beaches, symphonies, and baseball games. Ever day there is a schedule of wonderful classes from exercise to poker! Everyone has been warm, friendly, helpful, and most of all they have been attentive to all of our needs.

Tony from maintenance is amazing! Gets things done fast, efficiently and with care. That's a very…read moreimportant thing when you are renting. He always goes above and beyond. Thank you Tony!

he management team at Highlands of Marin consistently demonstrates their readiness to listen to…read moretenant concerns. They excel in effective communication, which plays a crucial role in resolving issues and fostering positive relationships with tenants. Their approach includes active listening, prompt acknowledgment of concerns, and transparency regarding the steps they will take to address any issues. Personally, I always feel welcomed and at ease when I need to engage with a team member. Additionally, during the holiday season, the manager and their team graciously invite tenants to join in a celebration. Furthermore, they prioritize tenant satisfaction by ensuring that our units are equipped with the latest WFI system, as well as maintaining the landscaping to enhance the overall environment. I genuinely appreciate their dedication and commitment to creating a supportive community.