Mom has been there almost 3 months and I couldn't be happier! It feels like our family now. She…read moredoesn't ever try to leave with me, when I go to visit, which makes me super happy! She REALLY needed all the stimulation and interactions she has there, besides just me! I LOVE everyone who works there, and have developed close friendships, now too. I wish I would have done it sooner, but she's there now, and it's better for BOTH of us! Sometimes we sit in the garden, and chat and I've been there for music and art AND the other day we all watched Lassie together! Special thanks to Miriam, who helped me to make this decision by saying " don't wait until it's too late!" Thanks to all, at Windchime!

When I first looked into this place it seemed like a straight forward business. However, when I…read morefirst decided to take a brief pause and look into other places first, I was inundated with phone calls and emails. Even when I said no more right now they kept calling, calling and calling. Boundaries were not being respected. Then a few months later I reconsidered calling them again. When I first spoke with the Sales Representative I was very impressed. She appeared to be cheerful, forthright about pricing and seemed to listen to my care needs for my 91 year old Mother with progressive Alzheimer's. My daughter and I were taking a hiatus and I explained to her I would call her when we returned. Once again, boundaries were not acknowledged and I was hounded with more text messages while I was away on respite. I did not feel I was able to enjoy my last day where I was because of this intrusion. I was very clear I was not going to take phone calls nor text while I was away. This was the 2nd red flag. The third red flag I observed was the script would flip and pricing and assessment needs would change dramatically even before they had an opportunity to see my Mother and assess her care needs. I started feeling like I was on a used car lot to purchase a vehicle, instead of looking for a Memory Care facility. When my daughter and I finally arrived to the place to interview them and discuss my Mom's care needs, I got a whole different impression once I toured the place. What I observed was patients roaming around aimlessly throughout the facility with minimal supervision. I felt I was in the movie " One Flew Over The Cuckoo's Nest". I was happy to see the facility could only be entered or exited with Keyes. However, once I needed to go downstairs in an elevator, to get to the main floor again, I was not escorted, nor really investigated on who I was. That was another red flag because anyone could finagle their way in between floors , without any real security measures. A staff member only looked at my cheesy stick on welcome name tag. Once I met my other family member downstairs to finish the meeting, I was introduced to the " Health and Wellness Director " who was an LVN, who had only been with the care facility for only over a month. She was not even an RN. I asked where she was before and I was given a very vague answer that she had " come from San Francisco " . Hmmmm... then she began to become very passive aggressive with the pricing sheet with regard to care needs. I noticed she would point repeatedly at the higher prices without even getting an opportunity to see my Mother. We had all agreed to do this another day. I felt like I was going to get a Tarot Card reading from her instead! Since I have had a strong sales background through my 62 years of being on this planet, I could feel the whole experience being compared to trying to sell a house. It felt like a hard sell and not it being about caring for my loved one. When they introduced us to one resident I could see the blank stare and hunger for love and attention. They looked unkempt and her clothes looked dirty. Boundaries were again not respected when they allowed this resident to "hug' my daughter. The next day I got another pitch that was flipped that maybe this place was not a good fit for my Mom. I asked why and the Sale Representative stated " your family member stated your Mom does not like to be touched" and we are a " touchy feely community " ... that immediately made my skin crawl. Everyone, including my 91 year old mother has a right to her own body autonomy. Again, another red flag because boundaries were not respected. All in all, my advice to anyone who goes to tour this place is keep your antennas up ! Eyes and ears open and use your intuition to make the right decision. Trust your gut! I'm glad I did. This is not a place to put your loved one if you really care about their welfare.

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

I moved my husband into Aegis Corte Madera 14 months ago. He has received not only excellent care,…read morebut I have been given the support that I needed to help guide us both on this journey. They love when I bring our pets to visit and it really feels like a family atmosphere. The communication is good and getting better all the time with the new General Manager. What I feel is most important, is that the most of the staff has been there for over five years. That really says something about the company. The activities are really great. They include weekly field trips which include beaches, symphonies, and baseball games. Ever day there is a schedule of wonderful classes from exercise to poker! Everyone has been warm, friendly, helpful, and most of all they have been attentive to all of our needs.

Very impressive place. Beautifully renovated, 100 year old nonprofit. Small and expanding…read morereasonably - under 85 people w stepped up care. I'm looking for places likely inb4-5 years. They were great clearly caring staff and a place I hope to one day live in! Check it out, truly!

This retirement home was established in 1921 by a group of Danish people. The name Aldersly…read moreliterally means Old Haven. It is such a serene facility with beautiful landscaping, trees, and gardens, a virtual oasis.

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

This is a review for Caroline Glassell, who went out of her way to help us find in-home acupuncture…read moreservices for my dad, who had a major stroke (and then deep vein thrombosis). Regardless of where she was personally benefitting from it, she provided us with kindness and that extra effort, and it made all the difference in the world. With people like this, you just know you are getting the very best!

Very expensive and not caring - While workers were nice…read morethe admin was terrible- pushy and hostile to older folk

Unfortunately, I need to update this review. As with many businesses, there have been drastic…read morechanges to Cogir since my father moved in. The people who were so knowledgeable and supportive of us at the outset are mostly gone now. While I believe the staff is well-intentioned and trying, there is definitely a loss of expertise and skill. Cogir is struggling to hire a new executive director, and the loss of strong leadership is likely contributing to the decline. My Dad still likes living there and we are still hoping a strong ED will come take the reins and get this once excellent place back on track. Until then I cannot make any recommendations either way, and I leave it up to the families to come to Cogir and decide for themselves whether it is a good fit for their loved one.

I can't say enough about Cogir of San Rafael - I love it! So does my husband!!…read moreHe moved in after 5+ years at home struggling with dementia. After looking at MANY options in Marin, I chose Cogir for him. I like that it is small, cares for only dementia patients, has great food, so many activities and the staff is FANTASTIC! I love visiting, something I never thought possible. I feel very fortunate to have found Cogir.

Letting go of your home is one of the hardest decisions a family can make, but when that moment…read morecomes, Vincent is truly one of the best places you can choose for your loved one. From the moment we walked in, it felt less like a facility and more like a home--warm, loving, and full of compassion. The caregivers are truly special, especially Isabel and Gabby, whose kindness and dedication never went unnoticed. The Health and Wellness Director is simply amazing. Nav is exceptional at what she does, but more importantly, she leads with her heart. She took the time to truly know my dad and to understand what our family was going through. Once something was brought to her attention, she made sure it was addressed promptly and thoughtfully. Her kindness, patience, and gentle nature meant more to us than words can express. While there is room for improvement with the med techs, and the move-in process could benefit from clearer communication and better explanations upfront, the compassion and care we received outweighed those challenges. ED Pari was understanding, professional, and supportive during difficult moments. I am deeply grateful to Nav and the entire Vincent team for the love, support, and comfort you gave my mom and our family. Knowing that you were there--day and night--brought us peace during one of the most emotional times of our lives. Thank you for making such a difficult transition feel a little less overwhelming and a lot more filled with care.

A Truly Exceptional Community -- The Vincent, San Rafael…read more My dad has been living at The Vincent since March 2024, and the experience has grown into something truly exceptional. When he first moved in, the community was only a couple of years old and, like many new assisted-living facilities, was working through some early growing pains. Staff turnover was higher at that time, and there were occasional glitches as the building found its rhythm. Over the past year, that has changed significantly. Quality staff have stayed, new team members have been strong additions, and many of the issues we saw early on have simply disappeared. The stability and consistency now are remarkable. What has remained steady from the beginning is the heart of the community. My dad was welcomed into a warm, supportive environment where residents truly look out for one another. The caregivers are attentive, compassionate, and incredibly dedicated -- they know the residents well and treat them with genuine respect and tenderness. It feels like a place where people are cared for, not just looked after. We visit often, and our family has had many dinners in the beautiful white-tablecloth dining room. Meals are freshly prepared by the private chef, and the food is consistently very good. The Vincent also hosts happy hours a couple of times a week with live entertainment, which is a highlight for many residents and adds to the sense of community and joy in the building. The housekeeping team keeps everything spotless, and the overall atmosphere is clean, calm, and welcoming. Their points-based care system is fair and transparent, and as my dad's needs have increased, I've found their re-evaluations thoughtful and reasonable. On-site services -- like the podiatrist and monthly dentist visits -- have been invaluable. More recently, my dad's health has declined, and we are transitioning him into the Memory Care unit and beginning hospice. It's a very emotional step for any family, but the memory care team has given us tremendous comfort. The unit is bright, clean, and staffed with people who clearly have experience and a deep understanding of cognitive decline. While moving his things, I've had the chance to observe how gently they care for the most vulnerable residents. It speaks volumes about the philosophy that guides this community. Although the surrounding neighborhood is not my favorite, the quality of life inside the building is exactly why families choose assisted living. It is safe, uplifting, and genuinely resident-centered. I've been a front-line medical professional for 30 years and toured every senior living community in Marin when preparing for my parents' transition. The Vincent stands out. They have supported my dad with dignity, kindness, and professionalism -- and they've supported our family through some difficult turns as well. I'm deeply grateful for the care my dad has received here, and I hope this review helps other families looking for a place where their loved one will be truly cared for.

My husband and I are residents at The Redwoods in the Assisted Living apartments in Mill Valley,…read moreCA. After a lengthy stay at UCSF, my husband was transferred to the Healthcare Center located on The Redwoods campus. I would like to take this opportunity to acknowledge the nursing staff, physical and occupational therapists, and administration. We were warmly greeted upon our arrival and could not have asked for a more competent and caring staff. I am glad to say that we returned to the Assisted Living apartments under the watchful eye of the nursing station where we feel safe and secure. Many thanks to all who cared for my husband at his time of need and were an integral part of his recovery. Sandra and Elliot Smith

The Redwoods, A Community of Seniors is jewel of a living community. The facility and grounds are…read morebeautiful.

Bello Gardens is nestled in a beautiful residential area of San Anselmo. It is located across the…read morestreet from Saint Anselm school. They have 24 rooms as well as a beautiful outdoor garden area in the back of the house. They provide light to mid assisted living services and offer all private rooms. Their pricing is all inclusive.

After "shopping" high and low throughout the Bay Area for a higher level of care for our mother, I…read moreknew Bello was the place we would choose when I first walked up the bricks steps to the front door. My intuition was confirmed over the next three weeks as we went through layers of decision making supported by the Bello staff resulting in our realization our mother needed an even higher level of care. Failure? Absolutely not! Our mother's condition declined rapidly concurrent to her move date​ -- creating surprises for all​. ​ Bello did everything possible to make it work and continued to problem solve and provide workarounds until the family decided a​ locked facility was required. During that three weeks my mother experienced true camaraderie with other residents, was consistently treated with respect (even though she was a handful) and was able to experience Bello's truly homelike atmosphere without oppressive clinical or patronizing "help." Residents are supported to be as mentally, socially, emotionally and physically independent as they can possibly be, there is a focus on community issues outside of declining health (Juanita-the-duck's leadership permeates the facility), and each individual staff person takes ownership and responsibility for the Bello mission. What can I say? The place has a good feel. We were very reluctant to let go of Bello because we trusted them. Was it perfect? No -- I can attest perfection doesn't exist anywhere at any cost when it comes to elder care. ​I've learned that t​rust is far more valuable than perfection when it comes to leaving your relative full time in the care of others. We were told on the first tour that what you see is what you get and that seemingly simple, but precious truth bore out during our three weeks ​at ​B​ello. ​I​ would highly recommend Bello ​Gardens ​to anyone wishing to place their relative in a comfortable community with experienced caregivers.