The tow truck driver called me to let me know he was 20mins away... Showed up on time friendly…read moreknowledgeable... The best towing experience I have had

A blowout on I24 and the insurance was taking forever to find a tow. My husband made a call to…read moreChosen and they arrived quickly. The technician was courteous and went above and beyond to make sure we had a place to go and dropped us off on way to tire shop! Would recommend highly to anyone.

I am so thankful for this place. Not only was the service wonderful but they helped me out with a…read moretire situation right before closing time. I will definitely be returning for any future car needs. I highly recommend this place.

This place scammed my 76 year old father by selling him a battery they didn't install. My father…read moretook my mom's 2019 expedition in for an oil change and asked them to replace the battery also. The battery was fine but was the original from the factory. They were about to take a long roadtrip to see friends so he wanted to avert any unnecessary emergencies on the road. Six months after they supposedly installed a new battery, the battery died. When my dad took a look at the battery, it was the same Ford OEM battery that came with the expedition when they bought it new, not the replacement this place sold him. When he took it back they gave him some BS story to explain what happened. They did finally install the battery he bought 6 months prior. If they will pull this scam on an old man, they have no moral compass and I would advise all to stay away.

They fixed my baby faster than I had hoped and did a wonderfully job. The rates were good and the…read morestaff was so kind. I will definitely be back if any more repairs are needed.

Very professional, knowledgeable and friendly. My check engine light came on when I was driving to…read morework. I turned around and looked online for a auto shop close to me and Brant Jones came up. I drove there and explained my issue. The looked at my truck, explained what the issue was, how long it would take and how much it would cost. The fixed it promptly and it runs great. I would highly recommend this shop. David, the manager, is awesome!

I thought I was having some power steering problems when I took my car in, but the place where I…read moregot my oil changes and tire rotations said it was the transmission. Automotive Solutions not only confirmed my suspicion of the problem but worked out a service plan to allow me to spread the work (and the payment) over time. I definitely will return for future work as needed. Thanks to everyone at Automotive Solutions. A great value and awesome job.

My Wife's 2020 Tahoe needed a new transmission. I had never been to Automotive Solutions, but I…read morewanted to use a local small business rather than a dealership. The entire crew is knowledgeable, friendly, professional, and above all they are so honest. Getting a new transmission is a big repair and comes with a hefty bill. They worked with our extended warranty company to get most of the costs covered. That was not an easy process and was very time-consuming for Automotive Solutions but they were as much tenacious as they were patient in getting the claim resolved. Our vehicle rides better now than it ever has before and we couldn't be happier. We will be back to Automotive Solutions for all of our automotive repair needs and we will recommend them to everyone we know. Thank you, Jeremy and Crew!

Bought a truck for $41,000 overall the truck was clean the man there said he had cleaned it but…read morewasn't a detailer. It smelled like ammonia had been poured in the truck. I chalked it up to him being not a detailer as he said the truck was supposed to be tuned and deleted Which it was not and there is also signs of the truck had been in a flood. I reached back out to him about the flood issue. Also, the truck not being tuned to deleted, and he was very rude would not recommend. All I want him to do is let for the delete that he said had been done

I've had them fix a few things on my Accord. Stand behind work. Very reasonable and honest.read more

Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

Had my brakes done over a years ago with Dan's rotors and…read morepads . My wife drove the Car a few times a week . Rotors warp they said it only had a 12 month warranty on it we were over 7 months over . But they wanted to charge full price and if it wasn't it was a few hundred more then any other shop around Whitehouse. I don't know what happened to them. But I'm not going there again.

I took my Jeep in for service, and they went above and beyond. They not only listened when I…read moreexplained the problem, and what I thought was wrong (this never happens anywhere else) but they took the time to explain what they diagnosed, and why it was very similar to what I was suspecting. They needed to keep my Jeep overnight, and arranged a ride home for me within minutes. The next day my Jeep was ready on time, and they even took extra steps (again, never happens anywhere else) to ensure I wouldn't be experiencing any issues anytime soon. I'm completely appreciative of the amazing service I received.

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

I'm extremely disappointed with the quality of work performed here…read more I paid for an emergency/parking brake repair, but when I recently used it on a hill and placed the truck in neutral, it immediately rolled backward -- the brake provides no holding force at all. This is a serious safety issue. I was also charged for a fuel pump replacement to fix a long startup issue. The problem was never resolved, and upon inspection, it does not appear that the fuel pump was replaced at all. I spent a significant amount of money trusting this shop to perform the repairs they invoiced. Unfortunately, the work either was not done correctly or not done at all. I would strongly recommend getting second opinions and verifying any work done here.

Always honest, quality work done at a fair price. Thanks for being a trusted and reliable part of…read morethe community!