Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

I had requested assembly of a kitchen sink cabinet. The response and quote were quick. Larry came…read moreout the next day and was very pleasant and did a good job putting together a poorly constructed cabinet. Unfortunately, the sink I wanted to use didn't fit safely but he did everything he could to accommodate my requests. He takes pride in his work and I would recommend him to anyone.

I was really impressed with the cleaning of our carpets by Dave Sweeney of Sweeney Brothers! We…read moredropped off an area rug ahead of time at the business to be cleaned and it was returned the day day our carpets were cleaned. He did a great job on the carpets! I will use them again.

Very professional, super friendly and helpful. Can't recommend them enough! We've had all our…read morecarpets put in and cleaned by them.

We bought tile from Floor'd and can't say enough good things about our experience! The staff was…read morehelpful and available (but didn't hover) while we were browsing. The tile selection was more extensive than I was expecting, and our order came in so quickly. Prices were reasonable and in line with what we would've paid elsewhere. Super happy!

Bought carpet for whole house. Price was in line with everyone else, but when they came to install…read morecarpet added cost for removing some of the old carpet that they said they would take care of in the first place. I even told the installers that I would rip out old carpet while they started in a different location. They charged me an extra 500 to rip carpet out that I said I would get. Carpet quality was good. Installer's were great, but the owner of the company is an A**h**e! Not friendly or a fair negotiator. All he cares about is bilking you to make the most money so he can to pay for his toys and fancy house. Stay away from this company unless you want a surprise bill and a ripoff.

If I could rate them zero stars, I would I'm not sure how you don't even have enough money for a…read morerefund two days in a row you say the manager will go and get the cash and have it here the next day so we can return the items and get our money back but yet we come the very next day for 45 minute drive and the manager never went and got the extra cash from said bank. I've never heard of a corporate business having to go to the bank to get money for a return.

Flooring Depot has been a dream to work with. Bethany made choosing, scheduling, and communicating…read moreour installation effortless after having a not great experience with another 3rd party. The ease of working with Bethany was a weight lifted in a stressful time of balancing 2 major life events, one good and one bad (leading to the need to have the floor replaced in the first place). Highly recommend!!

The worst customer service experience ever. ..not just once but twice. Done with them. They lost…read moremy sale of an entire flexsteel living room set then again entire first floor of flooring. Terrible customer service. If you want excellent service & pricing stop at carpets plus color tile. & Martins furniture.

They installed many rooms of carpet in our house a few years ago. They said the carpet wouldn't…read moreshow foot steps, stains, wear, etc... not true. Every room they installed carpet in is now worn, shows every step, and wrinkled. We even had one room re-stretched and it wrinkled again. I saw a commercial saying their carpet had a life time warranty so I called. Ends up they only keep records for 7 years and we no longer had the paperwork. So much for the warranty. The employees weren't interested in making it right and were also quite rude. I'll never go back.

We had a wonderful experience with Dale and his son. He got in quick and got out quick while doing…read morea wonderful job! Very friendly and professional. I had no worries giving them a key and just them letting me know when they were done. They did the whole house in a couple days and it looks fantastic! I highly recommend and would use again in another house. We live in Normal.

From the owner: I’m committed to providing you with the best services. No matter the size of the job, I guide my…read moreclients every step of the way and offer highly competitive rates. Please call or text instead of sending me a message. The message board is not monitored. Thank you! Delbert Trease

Troy refinished the stairs, landing and upstairs hallway in our 117 year old house. The bottom…read morelayer of carpet was glued to the wood and a second layer of carpet installed. The finished floors are beautiful, the stairs tighter and quiet.

From the owner: National Wood Flooring Association Member NWFA Certified…read moreSand and Finish Completed NWFA Advanced Sand and Finish Course Completed NWFA Inspector Course

We had Sublime (Nick & Robbie) install wood flooring in our home. Their precision and…read moreprofessionalism of their work was outstanding, and we are so happy with our flooring. Nick and Robbie did an excellent job and were extremely professional. It was a great experience to work with Sublime, and we will definitely call them for any future projects. Karen & Bob

The owners and team at Sublime flooring prioritize integrity and customer satisfaction in the…read morehighest degree. The only thing that rivals their great care of the customer is their excellent work. We were finishing our basement and Sublime installed the flooring and the trim. They did a fantastic job and we love the way it looks. We couldn't imagine that space being so inviting. I highly recommend Sublime!

Just excellent service and customer service was top notch.My carpet hadnt been cleaned in over 3…read moreyears and when Doug crew were done it looked New again.I highly reccomend this company.I usually dont take the time to do reviews but i felt this company deserved my time.The price was a good value also.

Doug and Jay responded quickly to my inquiry about carpet cleaning v over the Thanksgiving weekend…read more I didn't have much hope I'd be able to book someone in such short notice, as I just closed on a new house the day before the holiday and needed the very dirty carpets cleaned prior to my furniture arriving on the Sunday. Not only did Doug fit me in, but they treated all the stains and the 20 year old carpet came out great - I'll be able to prolong its useful life a little more! I highly recommend Extreme Clean!

From being greeted as I walked in the front door to showing me the location of the lift chairs and…read morediscussing the highlights of the two chairs in which I showed interest, to the delivery and rearrangement of my present furniture the next day, Wright's is #1 with me!

Wright's is a great place to shop for furniture, appliances.flooring and even pictures and lamps.read more