Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

My 27 yr old washer faucets were leaking so I needed them fixed. Being that old and done the '"old…read moreway", they were soldered so they had to cut the pipe below. It didn't take the.a long time to fix so they know what they're doing . I'm very happy I called Buford and I would definitely recommend them

I used this plumber once before and it was ok . This time he arrives over half hour late did a…read moreportion of the work ( faucets) and decided to leave the water leak under the house " because he wasn't going to lay on the cold wet ground and get sick" said he already been sick once this year and wasn't going to due it . Took his payment of $350.00 left door under house off on ground and pulled siding off that gets to pipes under house . Cost me another plumber and another $$$$ to clean up a mess a created and left . Charges me disputed as I type. Never ever seen a less caring individual . I left one star because you can't leave a big Zeros 0

They came out and did nothing. Told us we would have to replace all the pipes under the house,…read moreneeded to replace the toilet. The toilet would not drain correctly, they did use their snake after my husband convinced them to. We replaced the toilet, which did not work, had another plumber come out and there was roots in the clean out. They did not even check this. Charged WAY TOO MUCH MONEY for nothing. Would give a 1/2 star if possible.

Wish we called Mike first!! We had a back up, and called All Service. Their technician came pulled…read moreout toilet and had lots of trouble cleaning the clog. They were very sell's oriented trying to promote their monthly VIP service, and telling us we most likely need a new sewer pipe. Two days later we call Roto-Rooter they ask where our clean out is? We tell them we don't know, so they say they will need to install one before they can clear the drain $4,200!! And there's also a chance we need a need sewer line $10,000!!!! Mike sent out a friend he works with and the man waled right to the back of the house., pulled off some boot, and shove a grinding machine in the pipe... Boom cleared in 20 minutes!!!! Didn't even charge me!!' Said he will get the money next week when he puts a clean out in for only $1,500!!!!! SHOP LOCALLY!!!! I will never use anyone else ever again for my plumbing issues!!! You don't find lots of honest and dependable people anymore, but Mike and his crew are definitely some of them!!!

While traveling in my RV it started to leak in the connections under the kitchen sink. It was…read moreWednesday and I knew I would be at the 66 KOA on Friday. I called him up and arranged for him to do the repair when I was in town. He showed up on time and did the job quickly. He needed to get the parts from a local supply house and it didn't take very long. In addition to fixing the leak he stream lined my connections which had been crazy pieces patched together. He was done in two hours and didn't ruin my day. Price was reasonable. I would recommend him.

Had this place put in a sewage pump when mine quit. The service guy checked the date on the pump…read morecalled the manufacture and found it was still under warranty and told me I would get paid back for a new one .He ordered the pump in thier name but wanted me to pick it up and leave the old one with the dealer to return . I was told he had this all worked out with the dealer on the phone. I did this and the pump was put in I was told the refund would take at least a month and would come to them and they would pass it on to me . I called in a month and half to check on it they say they know nothing about it and have no record of it. So I am out $1200 that I should have been paid back for the new pump. I guess its my fault for not getting it all in writing but I thought they could be trusted.

This company is amazing! Colten was our technician. He was kind, knowledgeable, efficient and…read morefriendly. We had an emergency and they were out to our house in 30 minutes. We couldn't have asked for a better experience. I will recommend this company and technician to anyone.

Thank goodness I found Masters Plumbing! I was treated with respect and professionalism starting…read morewith my first phone call. The young lady actually understood what I was trying to explain, and took my situation of a leaking hot water heater seriously. She had someone out quickly to assess the situation and they completed the job at lightning speed. The guys even went out of their way to address my concerns about a floor issue where the new hot water heater was to be placed. They answered all my questions, such as how to light the pilot on the new heater, etc. I seriously recommend this company and I am so glad I now have someone I know I can call for all my plumbing needs!

From the owner: We are the masters of plumbing and gas work. We are the leaders of tankless and water softening.read more

I was told that I had a pipe burst under my house. We called roto rooter they came out and dug to…read morebottom of basement cut a hole in the floor and put a new pipe in out to the septic tank In the process they were digging under the concrete slab that my poop filters at on I have wrot iron fencing around my pool with brick columns so they say that they are done I go outside to look when I get home and they had taken one brick column and an 8 foot section of the concrete slab the bricks and all. Concrete were gone the fence was down all the while them not saying anything but that they had to cut some of the pipe for the pool. So after all of this after about a week the water backs up in the house again. ( first time before they " fixed it" the septic tank was full and needed pumped out. Now the thing backs up about once a week the pipe they put under the house they got too deep and it runs up hill to the tank I had them come out and they said it was my lateral lines. That I didn't have any. So I dug in some new ones hitting all the old ones that weren't there I told them that the tank would over fill if it were on the lateral lines As of now I have to go out every day or two and run a pipe down the clean out or the pipe ( they put in ) had a plug that I nock into the septic tank. They in short made a full tank that only needed pumped cost me $27,xxx.ccx. I had them out several time there answer to me was i needed to put in a new system but the system was working for 20 plus years just had a full tank and after they worked on it and took my money. It doesn't work

This is my second bad experience with Roto-Rooter. The second time I called Roto-Rooter to see if…read morethey would replace a Spicket on my back patio deck. A technician came out and after looking at it briefly said it would be $440 to be repaired. I asked what I was paying for the tech said it'll be $440. I said I'm not sure you understand what I'm saying I'd like to know what am I paying for as far as labor and the part for the replacement faucet. he said I'm not sure it's just $440. I said that sounds kind of expensive. Could you break it down for me? He said no I really can't break it down. I'm not sure I'd have to ask someone else. so I had to argue with him for about 15 minutes. finally I said, look I don't want to do business with you if you can't tell me what I'm paying for. so the tech finally went out to his truck called someone. Hen came back and said it's about 100 some dollars for the faucet and the rest is for the labor for the repair. so I found out that I would be paying a two hour minimum even if it took him a hour to repair. I'd be paying a two hour minimum labor at $150 an hour plus the price of the faucet. This is the exact experience I had with Roto-Rooter before. they hide their pricing. They want to charge you a high minimum labor rate per hour and not be honest with you upfront about what you're paying for. Don't use Roto-Rooter. They're not a reputable company.

I am so thankful for this business! Last Saturday night at midnight I had been doing laundry…read moregetting ready for my dads birthday party. I had been using my garbage disposal earlier that day while cooking in preparation for the party. I was finishing up making my beds and found water in my basement at 1am! I was trying to figure out what happened. It was to late to call anyone. I was able to clean up the water which was a complete mess. I woke up early Sunday morning and called Charlie at 7am. My sisters were driving into Springfield later that morning. Charlie said he would be at my home in 30 min. I want to say Charlie was amazing. He worked fast and unplugged my septic. I so thankful! The party was a huge success For my fathers Birthday. If your looking for someone to help you with your septic problems. Look no further! Thank you Charlie!!

Oh man, where do I start?!?! It could have been a really, REALLY sh***y Christmas as our kids love…read moreto use toilet paper. We were in a jam when waste starting coming back into the house. We called Sunshine, he came out SUPER fast, and went far and beyond what we needed. I know this isn't a job that we need done very often, but when we do, there's nobody else we'll call. If you need septic service, call Sunshine first!