My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

I wanted to say a little something on here. This was my first ever coming here, and i absolutely…read moreloved it. Brandon and his crew are honestly the best I have ever been to, from now on they will be the only ones I will be going to for my services on any of my vehicles. And I will refer my friends to them as well.

I recently brought my BMW to Underground for some performance upgrades, and my experience was…read morenothing short of fantastic. Gretchen made sure that I felt welcome and kept me well-informed throughout the entire process. Brandon and Gerardo were incredibly knowledgeable and took the time to understand exactly what I wanted to achieve performance wise. The quality of work and the honesty I experienced at this shop is what stood out the most to me. They were very transparent about the pricing and timeline, and no surprises when I picked up my vehicle. HIGHLY RECCOMEND this place to anyone looking for high-quality, trustworthy service!

We are large format printers in the Los Angeles area, and we received a referral to PIL Graphics to…read morehelp us out on a few full vehicle wrap installs in their area. Well, what turned into a few vans turned into 7 and they stepped up for us in every way around scheduling, professionalism and install quality. I cannot recommend them highly enough. Piotr and his team were top of the line to work with, and I will happily share business with them again!

Absolutely perfect car wrap!! Not one wrinkle. Flawless,…read morethey are Masters of the trade!

Car portable stereo with backup camera installation. Chuck…read moreRichards did a great job, above and beyond installing a portable stereo to my car. The installed unit looks like an OME unit. I am very happy with Chuck's work. The installation price was very reasonable, too. Alex

all good service..... returns calls .. moe is cool guy ... and chuck is a great installer....read more

My 1956 Corvette has been in my family for over 40 years. I told Tim that I wanted everything…read morepainted on the car. Which we agreed included the dash and everything that was orange. Tim agreed and told me the dash and all stainless and chrome trim would be removed in preparation for paint. I told Tim multiple times throughout the painting process. That I wanted the job done right. Tim never asked if I had a budget in mind. Nor did I have one. Because again I wanted the job done right. I made the mistake of trusting Tim and never got a written contract from Tim. Only a verbal . . . Tim called me once the project began to tell me that " everything came off of the car easily". And that nothing broke. I came in to pick up the trim. Tim told me that he was going to knock $700 off the price. When I got to the shop. I was surprised to see only about half of the cars trim removed. Tim's plan was to tape off the trim and to paint the car with the trim still on it. I was also surprised to see the dash still in the vehicle. Tim's plan was to also tape off the instrument cluster and then to paint it. When asked about verbal agreement. Tim basically through a temper tantrum in his shop. Saying that it didn't need to be done. So the car was painted with the trim still on and the dash still in the car. Tim , told me at a previous date to the painting. That because a leaking pump in the trunk needed to be replaced. And that he needed to replace two seat covers. That i asked him to replace. And the car was in an accident. He needed to raise the price $3200 more than the most recent quote. It didn't take long to prove that the car was never in an accident. And Tim was clearly lying. He also decided later on that he wasn't going to replace the seat covers. But Tim never brought the price back to his original quote plus the cost of the pump replacement. Once the car was finished. I asked Tim to fix multiple issues including: missing paint under dash that he painted already peeling paint on dash already peeling paint near passenger side window unpainted area in the passenger side door hinge unpainted floor underneath carpet patch on floor carpet from incorrect install unpainted interior doors unpainted area under deck lid unpainted areas inside truck that he painted unpainted door trim over spray on windows missing paint in inside of glove box multiple visible primer spots throughout car due to not properly removing trim not replacing the door panels, kick panels or windshield wipers cracked driver side window because the trim or window wasn't removed from the door before painting and sanding only painting one side of the rims Once the car was home I found multiple imperfections in the paint. Including missing paint(that would not be covered up) , scratches , swirl marks and areas that were not filled with filler. But just sprayed with paint. I believe the original paint job was better. Tim made what should of been an exciting experience. A tense and terrible experience. Due to his aggressive outbursts. Here is why you shouldn't go to Alcalde Customs. Update: so since I can't reply to Tim's reply of my review. I will update my review with a response. In regards to me not complaining. That's just another of Tim's bold faced lies. Which Tim does as easily as he breaths. I asked Tim about multiple issues. And Tim preceded to throw what, I can only explain as a grown man throwing a temper tantrum. And when I attempted to remove my car. Tim threatened to charge me the full price and keep my car parts. And in regards to him saying to bring my car in and he will fix it. I wouldn't trust Tim at this point with his finger paints and my piece of paper. And secondly please feel free to call me. And I will show you pictures of the texts of him refusing to fix any and all issues. And the last text of him saying that I'm " blocked". When referring to the huge chunk of paint. Missing from the dash he painted on my car. And any questions(773-419-5775 ) Also please refer to the picture of the bogus check , Tim lies about

Amazing shop!! I picked up a set of hard bags from a trike conversion, and needed to match them to…read moremy Dark Horse. After checking with a couple shops, I ended up at Alcalde Customs. Tim was great to work with, had the bags painted in just a few days, and they look fantastic! He even caught that the company I had bought the paint from had sent me the wrong color... and was able to match the matte perfectly just by seeing the bike. He was even able to paint over the chrome bezels and hinges perfectly. I couldn't be happier with the results! I'll definitely be using Alcalde Customs for all of my paint work!

Called in multiple times to get racks attached to my jeep. Mark gave me an estimate of 300 bucks…read more When I came in they said they need about 2 hours. He also said that it will be slightly under 300 dollars. I come back after 2.5 hours still not done, but I was okay with that. Waited about 10 min until closing. He brings me a bill for $612.00 dollars. He said 4 hours of labor was $612.00. This is double the price they originally told me. I was left confused. Said thanks and now on my way. Should have went to rack attack, but they told me $400, but I gave a shot to custom connections. If they told me honestly before they needed time and it would have cost me more I would have taken my business elsewhere. I'm not gonna complain about the work because it was done well, though left my car from the inside with dust particles from the drilling. Definitely would not recommend. Honesty is number one for me, and these guys were not honest about the labor price. That is why the one star.

Installed new backup camera and radio! It looks GREAT and has turned my older car into a new…read moreupdated one! Work was done exactly as promised! I'm very pleased!

While my visit there was a while ago. I had the best experience with this business. The owners are…read morekind & went above & beyond in terms of service & helping me with my muffler.

This place is as awesome as the reviews say!!! Todd and his dad are great. They fixed my muffler…read moreand were honest and actually saved me money. Hard to find a shop like this, they definitely put the customer first highly recommended!!!