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    Dreamboat Marine

    5.0 (1 review)
    Closed 10:00 am - 2:00 pm

    Services - Dreamboat Marine

    Boat dealers

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    8 years ago

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    Smith Boys Of Chautauqua

    Smith Boys Of Chautauqua

    (6 reviews)

    I have docked at SB for many years and am reporting, more than reviewing. SM's new manager- Tim…read moreand Sales Manager-Melissa have done more harm to this business in the last 2 1/2 years than ever before. Neither one of them know how to manage people as is evident by the scores of people who have quit and by the fact that these 2 have yelled at other employees and boaters in front of customers and boaters. Melissa even had to find someone to pilot the boats when she was attempting a sale, because she couldn't do it herself. (No license and no experience). It is extremely disappointing that the owner seems to be blind to what is really happening. The rates in 2023 increased by 30% and yet I have witnessed boaters cutting the grass because SB's has no employees to do this work. New restroom facilities were installed by prior management; however, under Tim's management are rarely cleaned. (Emptying the trash does not constitute cleaning). My educated guess is that they are down to under 5 employees (which includes the 2 "managers"). If the owner wants to keep this business afloat, then he should fire the 2 managers immediately and attempt to salvage his business. What was once a decent marina is now pretty bad. Sad to report, but thought you ought to know.

    I recently had work done on my boat at smith boys. This included winter storage and several repairs…read morethat cost thousands of dollars. I was to have the boat moved from their property in the mid to end of June but had difficulty finding a hauler to take the larger boat. They were well aware of the challenges and provided no referral for a ship hauler. Instead of the end of June, I finally got it moved July 16. I was shocked when they hit me with an additional full summer storage charge which approached $800 for the extra few weeks I needed. No discussion, no advanced notification and no prorating. I was just shocked they had the nerve to do this. They have my money but they've earned an extremely unhappy customer who will never set foot on that property again. I will remember getting screwed by them for many, many years.

    Dreamboat Marine - hobbyshops - Updated June 2026

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