My daughter Sydney just completed her speech therapy at Family First, and we had an AMAZING…read moreexperience. Brittney, Cheryl, Marcy and the rest of the team were so helpful from the start. Marcy (who works in the front desk) is very knowledgeable about the regional center and has contacts to help expedite the process. We've worked with Brittney for about a year and a half, and she has been instrumental in helping my daughter gain the confidence and skills to work on her expression. The therapy is play based and she makes it fun! We consider her more than our therapist, but a friend. Cheryl is amazing as well. She is sweet and is great at getting shy kids to open up. If you're looking for a speech therapy center in the Pasadena/La Canada area look no further!!

They are amazing!!! I was refered here for my 2 year old girl, after few sessions i saw progress…read moreand after almost a year my girl is talking more. I highly recommend. Excelent therapists we worked with Britney and Jenny im so thankfull for them, is a plus they also offer therapy in spanish, for my girl that's her first language; 2 times a week one session was in spanish the other in english, i am very happy with the results and their professionalism. If you have any questions regardind their services don't hesitate to call them Marci the recepcionist will give you all the necessary information and make you feel that you are in the best place to help your little ones grow.

I just got off the phone with Aliba at Justine Sherman and I am extremely impressed. As a…read morefirst-time mom, I have some concerns about my 11 month daughter's speech development. I had no idea if they were warranted or a figment of my imagination. Aliba spent a significant amount of time on the phone with me, listening to my concerns and answering the many questions I had. She provided me with suggestions, resources and an action plan if my daughter does not continue to improve. Even though I was interested in getting an assessment done now, considering my daughters case, she suggested I wait and then invited me to email her at any time if I had more questions. Wow! That was way more than I expected! I had no idea that I could get that kind of information and feedback without paying for an appointment. I am more than pleased. If my daughter does need speech therapy in the future I will most certainly be contacting Justine Sherman before anyone else. Thank you Aliba for your genuine concern and valued advice

I have 6 years old boy and we probably started to work with Amanda G. when he was 3 or 4years old…read more We went through so many different speech therapists and she is by far the most exceptional speech therapist and possessed a deep understanding of language development and myofunctional speech. She always created a warm and encouraging environment, incorporating games and practical exercises that made learning enjoyable. What stood out the most was her patience and dedication. My 6 years old boy has improved so much now in terms of his overall speech skills. Thanks to her, he is no longer in need of a speech therapy anymore. I highly recommend this speech therapist to anyone seeking support in this area.

Their policy regarding no shoes for the clients is absurd. I see the staffs where them on and the…read morecleaning person where the shoes in and outside the facility. The kids are required to be barefoot or can where socks. They are stepping on germs from the staff shoes.

They took down my first review. People need to know the truth!…read more My son has been receiving speech therapy at Recess Therapy for over 2 1/2 years, and while the speech therapist he sees is wonderful and has done great work with him, the company itself has become a huge disappointment since the new ownership took over. Communication with parents has been almost nonexistent, and it feels like the focus is more on money than on patient care. The therapy sessions, which were once thorough and beneficial, are now rushed and too short to truly meet my son's needs. This is especially difficult when running late, as there's no flexibility or understanding. Their late cancellation policy is unreasonable, demanding cancellations 24 hours in advance, but it's nearly impossible to get in touch with anyone. Today was the final straw. My son showed up for his scheduled appointment, only to find out that it had been canceled. There was no call, no voicemail, no communication beforehand. This left my son confused and upset, as he couldn't understand why he wasn't seen for his session. It's incredibly frustrating to waste time and gas when services aren't provided as expected. Despite the great work of my son's therapist, I can no longer trust the company. It's clear they're more focused on profits than providing quality care to families. I would NOT recommend Recess Therapy to anyone.

Wonderful therapists but completely outweighed by the AWFUL administration and management. Billing…read moredoesn't communicate with the front desk and we always have to be on top of everything otherwise we get punished for their mistakes and are repeatedly threatened to have our recurring appointment slot taken away. We paid our copay after several off schedule and confusing bills during the holidays and it took 2 days for billing to tell scheduling, so they let someone else have our appointment slot for the week. Escalating it did no good and they gave the other person doing a "makeup" session have priority (unbelievable!) so we had to either skip the week or book with a different therapist - my son cried because he didn't get to go during his usual time with his therapist. Terrible customer service and the owner doesn't care at all about their clients. Avoid if possible. Edited to update: Added 1 star because my child is doing well there. It's just sad that the owner/admin cares more about the $$ instead of the kids.

Don't waste your time... They accept new clients by charging you for the first time evaluation,…read morebut in reality they can NEVER schedule you due to all three locations being full capacity, and they don't have a wait list.. Save your time and money and go somewhere where you can get a consistent schedule.

Our daughter had the best experience at Dynamic Therapies. As a first time mom, it gets…read moreoverwhelming and frightening to hear that my child needs occupational, physical, and speech therapy. I didn't understand why a baby needed so many services. After our experience, we wouldn't have it any other way. The team welcomed us like family and provided exceptional care. Every month, we saw drastic improvements. A huge shoutout to Dr. Robert, Veronica, Stephanie, Daniel, Amanda, and to the rest of the staff!

Dr Fernando is solid and very helpful. My complaint is regarding the front desk. Ive never met more…read morelazy people. I was trying to schedule a physical therapy appt for my kiddo and they just would not call back when i needed them to. First week of Jan i call and try to schedule an appt... "oh, we need to check your insurance... we'll call you back". Silence for 1 week, i call back the next week "oh, we aren't done verifying yet we'll call you back". I call back the next week "you're actually not covered". I personally call my insurance and within 5 min, they verify that services are covered. This goes on back and forth with my husband and I and this office until the beginning of Feb in which i get an appt in wi the doctor. This office staff will NOT call you back and you pretty much will have to chase them down yourself. My kid is lucky that i am a healthcare provider and understand how insurances otherwise it would've taken even longer. I wouldn't even have gone here if it were not for a referral from my wonderful pediatrician. Dr Fernando on the other hand, is great to work with. Very professional and super smart. He gives us a lot of tips and ways we can help our kiddo.

My son just graduated out of speech and we are over the moon…read more As I'm writing this, I'm reflecting on the mind blowing progress my son has made in just 3 years with the incredible help of Mrs. Teresa. When we first started here, my son was speech delayed and no one understood the few words he did say. Mrs. Teresa was able to target his problem areas and gave my son the tools he needed to communicate clearly and effectively. Mrs. Teresa is kind, gentle, patient, stern when needed, and truly invested in my son's growth and progress. They worked hard together during sessions, and she always rewarded my son with play time at the end which he appreciated. She always pushed and challenged him -- every session the improvement was undeniable. My son is a better speaker, a more confident communicator, and is able to focus and apply himself so much more now. I have a daughter at a different clinic who has now seen several different therapists, and I truly don't think with them all combined they could do what Mrs. Teresa does. She is an expert in the field and my son and I were truly blessed to work with her! Shout out to Miss Rosa who runs a tight ship! She truly keeps everything running smoothly, handles everything from scheduling to billing to whatever else falls on her lap, and she always does it with a welcoming and warm smile. She's the first and last face we see -- the face of the company. It's bitter sweet to say goodbye. Thank you sooooo much to Mrs. Teresa & Miss Rosa for being a part of our lives for the past 3 years.

My son has been going to Ms. Celina for over 2 years and she has been thoughtful, organized, kind,…read moreand the best! My son has progressed so much in a span of a couple years and we're thankful for Ms. Celina. He just finished and we're onto the next chapter of my child's journey and Ms. Celina will be a teacher that Calvin will always remember.

My daughter was 17 months old and she was super quiet and only said a few words. The regional…read morecenter told me they wouldn't assess her until she was 18 months old. I hired Grace for a speech eval and she recommended weekly speech therapy. We had two sessions at our home. I learned how to help my daughter make more sounds through play. My daughter responded to Grace well and started to make a lot more noise and attempted to sound out the beginning of words. Now she is 18 months old and she finally says Mama! I would definitely recommend Grace to anyone that needs in home speech therapy for their child.

Grace is an amazing pediatric speech therapist! We began seeing Grace when my son was 22 months old…read moreback in June of 2023. I noticed my son wasn't talking like his peers and even though he was still quite young, early intervention has made such a big difference for us and I owe it all to Grace. Flash forward two years later and my son can express himself and be understood. We used Grace in addition to Regional Services and I will say that it made a big difference for us to also use Grace and get more individualized attention. Grace really involves the parent in every session, teaching you simple strategies to incorporate in your day to day to promote speech and sounds. Every week, my son wanted to see Grace because of her gentle approach and the creative ways she used play for therapy. Grace is extremely knowledgable- She always explains the "why" and looks at the WHOLE child which I think is so important.

Highly recommended by a developmental pediatrician with high expectations…read more My daughter has received PT/OT services from Carrico for about 2 years. I could not say enough about how happy we are with all the staffs and especially Maria (PT). She is so compassionate, dedicated, motivated to help and has a wonderful manner. Rest of the staff always made an effort to make all of us feel comfortable and welcomed. The entire staff exceeded my expectations which is not always easy. If you are looking for a pediatric therapy provider, this is the place you need to call first.

Emailed them a few times have gotten 1 response. Emailed them a referral and insurance and my…read morecontact info and No response. Called and phone just rings. Does anyone work here???

Brittany Chau is an amazing Speech Language Pathologist (SLP)! We had an amazing experience and…read morewould definitely enlist her services again if ever needed. We received English services while being in a bi-lingual household for our child's period of being 18 Months - 3 years of age. Child started off barely talking and now we can't get them to stop yapping! Now don't get me wrong- I would hope that every parent's child would meet all developmental milestones and that you would never need to reach out for services, such as speech, because of a developmental delay; however, if you are in the need of an SLP I would highly recommend Brittany. Availability and communication were phenomenal. She is super punctual, responsive, and we had no problems scheduling sessions and making up missed appointments. She was local to our area and we were fortunate that she was able to come in-home to provide needed services for our child. You can tell how passionate she is for the success of your child based off of every interaction. It was a requirement to have at least one parent in-session and just being able to be present lets the parent learn so much about their child and which interaction or learning methods work best for them to learn and succeed. The debriefs after each session are always helpful along and she is always willing to provide great tips on how we can take the learning further, on the daily. You couldn't ever ask for a better partnership. My child is so excited every time they get to spend time with Brittany. She is the embodiment of the "no child left behind" mantra as she would never be that teacher that would fault a child if they just weren't picking up a concept. Instead, she would be the one to patiently discuss with the parents what she is observing while pondering, "Hmmm... I haven't quite figured out how to teach them yet." Totally accepting that it's our responsibility and duty to children to meet them halfway. If you go with Brittany Chau, you'll definitely have a Bright Outcome.

My daughter, Winter, has graduated from Brittany's myofunctional therapy program and we are so…read moregrateful we were referred to Brittany! Winter can be a bit reserved at first but Brittany helped her feel comfortable extremely quickly and built a great relationship with her. Winter was excited to see and engage with Britany, which was very helpful in getting her through the intensive program. We started myo because of Winter's severe teeth grinding, and within 5 days of starting the mouth exercises, Winter stopped grinding! We couldn't believe it but she truly stopped within that first week. We continued the program as we wanted to ensure the grinding didn't start back up and also wanted Winter to have the ideal oral resting posture in the long term. Towards the end of the program, Winter became a silent sleeper - mouth completely closed and quiet as a mouse, couldn't hear her breathe at all. She wakes up well rested and ready to go from having great sleep. Brittany was so great with Winter, firm enough to get Winter through the exercises properly but also warm and friendly so that Winter looked forward to meeting with her. Her professionalism and productivity impressed us and we couldn't recommend her more!

I completed my first placement at Mi Sueño Speech Therapy and learned so much regarding bilingual…read moreassessments from the clinical director, Norma. All the clinicians were welcoming and eager to help me in my career as a future SLP. Quality of care is extraordinary with this company.

Very disappointed with the lack of communication, organization, and professionalism from this…read morefacility. Both of my children were referred, authorized, evaluated, and started the intake process together, yet weeks later we are suddenly being told they must now be scheduled on separate days and different times despite me making my expectations very clear from the beginning. I specifically explained upfront that if these accommodations could not be met, we would seek services elsewhere instead of wasting valuable time waiting through this process. Instead of listening, the office continued the process only to later tell us they could not accommodate what was already discussed. Melva contacted me multiple times only to repeatedly say there was "nothing she can do," which is unacceptable considering this issue was created by the facility's own lack of communication and scheduling consistency. She also refused to provide management or owner contact information when requested, making it even more frustrating to try and resolve the issue professionally. To make matters worse, Zoom appointments were suggested for my son despite being informed he cannot effectively participate in long virtual sessions due to focus and attention difficulties. Families seeking services deserve clear communication, honesty, and respect from the beginning -- especially when dealing with children and lengthy referral/authorization wait times. Unfortunately, that was not our experience here.